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Hotel Alexandra

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#30 of 193 Hotels in Lyon
Certificate of Excellence
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Hotel Alexandra
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599 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Toronto, Canada
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 1 week ago NEW

Perfect small hotel. Rooms are clean and comfortable. Three of us shared one room for one night and it was perfect. The place is so secure and safe. They lock down the hotel after 10pm and you just have to buzz to get in. This place is so safe that we forgot to close our door, we left our door... More 

Helpful?
Thank bjandrr
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear guest, We are very pleased to read your comment, which follows your stay in Lyon and in our hotel. It’s a pleasure for us to see that you really enjoyed the central location of our hotel and our professionalism. Our staff is available 24h/24 for the comfort and for the security of all our guests and we are glad... More 

New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Nice hotel, central to train worth the price. Very helpful staff although you have to always stop in lobby via elevator, good for security a little bit of a hassle if you're looking to get home quickly.

Helpful?
Thank meli_nicole
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear guests, We are delighted to see how you appreciated our recently renovated 4* hotel ! The satisfaction of our guests is the best reward our staff could receive. Was it your first time in our nice town? We sincerely hope you will have the occasion to come back and come to see us. We will be glad to welcome... More 

Istanbul, Turkey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The hotel was small, quit and have great location, near metro station at rue victor hugo Good hospitality as it should be, room that we stayed with a street view was small (which is sufficient by the way)but clean. Breakfast was delicious and staff were so nice. What else can somebody expect for? We definitely recommend Alexandra hotel for the... More 

Helpful?
Thank idilnatan
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Mr Cigdem, We thank you very much for writing this comment, following your stay in our hotel. All comments are fundamental for our staff, in order to improve our services and yours really touches us. We are glad to know you have spent a nice holiday in Lyon and that the position of our hotel advantages you in your... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

It was a bit hard to find but I enjoyed my stay at this hotel the room was big, the bathroom was big enough as well. The bed was very comfortable and the tv was definitely big enough. There is also a small fridge on the hallway outside the rooms with free water available which is a lovely gesture.

Helpful?
Thank Jessica Patrici... D
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Jessica, We thank you for writing such a nice comment about our hotel! Our entire staff works in the hope to make of each guest’s stay a special moment and it’s very important for all of us to know that our job is appreciated! Our wish is that, after your positive experience, we could count on you as our... More 

Vitrolles
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 October 2016 via mobile

The Alexandra has apparently recently been renovated. Everything is very tastefully done. Room was quiet, clean and comfortable. Very well situated if going out on foot. Parking is limited however so we had to park some distance away. That said we could offload baggage at the door as cars are tolerated on the pedestrian street. Nearby there are some good... More 

Helpful?
Thank Razorback06
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear guests, We are very glad to see you spent a pleasant night and good time with your nice family in our hotel. We are very proud of our familiar hotel, completely renovated, and we do the best to offer good services and a cosy atmosphere to our guests. We will be delighted to see you again, hoping you’ll appreciate... More 

Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 October 2016 via mobile

I thought this would be a four star hotel, but absolutely not Staff is ver helpful. Very nicely located. But rooms are extremely small. Wardrobes and closets are not big at all. This hotel may get maximum two or three stars.

Helpful?
Thank Mehmet T
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear sir, We are sorry if your hotel didn’t satisfy you and it seemed too touristic. We always try to offer quality services but your ELEGANCE room was too small for your weekend and you didn’t feel comfortable in your room. We are very sorry for this bad experience. We usually suggest to our guests to reserve a PRIVILEGE room... More 

Level Contributor
10 reviews
Reviewed 16 October 2016

The hotel, although convenient for central Lyon, was confusingly difficult to find as the entrance (on the first floor) and the small 8-space garage are accessed via the busy pedestrianised rue Victor Hugo. We had chosen a "chambre elegance" and I am glad that we did, because I cannot imagine how we would have coped with a smaller room. This... More 

Helpful?
Thank David M
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear guest, What a shame that your stay in our hotel was not as good as expected ! We see ELEGANCE room, the 1st category in our hotel, was too small for you and we would have been glad to propose you a larger room if we have had availabilities. We always try to do the best for our guests... More 

Barcelona, Spain
Level Contributor
7 reviews
3 hotel reviews
Reviewed 15 October 2016

We arrived at the Hotel Alexandra after a long day at work, a delayed flight and endless trip through the ongoing works at Lyon airport. So how nice to be welcomed by a friendly man on reception. He phoned around three restaurants (all closed) before finding us an open brasserie. And excellent it was! Next morning we ate fantastic freshly... More 

Helpful?
Thank DeniseBar
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Denise, We thank you for writing this comment. It is a very nice one and all our staff appreciates it and thanks you for it ! All comments left on Tripadvisor are important for our improvement and our motivation. We constantly try to transform each passage in our hotel into a pleasant stay and we think this was the... More 

Adelaide, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 October 2016 via mobile

The Alexandra is recently renovated and is in a great location about 10 minutes walk from the train station. There is Metro station directly outside of the hotel and the system is easy to use. I recommend the Lyon City Card which provides access to all major museums, river cruise and public transport. We also used the city hop on... More 

Helpful?
Thank Chris S
alexandralyon, la réception at Hotel Alexandra, responded to this review

Dear guest, We are glad you could spend a very nice stay in our town and that our hotel position helped you in organizing your visits. Lyon is a quite small town but with many things to see and do. Luckily, we are in the very center and our guests couldn’t wish a better situation for their strolls. We are... More 

Port Elizabeth, South Africa
Level Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 30 September 2016 via mobile

This hotel is not highly visible from the street and is quite small. The reception is always helpful and friendly. The rooms are really small but comfortable. The shower has a lovely shower head but is tiny. It's a bit strange they put the kettle in the bathroom? The bed is very comfy. Breakfast is simple - but there is... More 

Helpful?
1 Thank Emma A
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Emma, We really thank you for this very beautiful comment about your stay in Hôtel Alexandra. We are honored to see that your night here was a success; it means that our hard work to offer you a unique moment it is appreciated. We hope to see again, so, don’t hesitate to call us for your next trip in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Alexandra

Address: 49 rue Victor Hugo, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: £80 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Alexandra 4*
Number of rooms: 34
Reservation Options:
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Also Known As:
Alexandra Hotel Lyon
Hotel Style:
#21 Business Hotel in Lyon
#21 Luxury Hotel in Lyon
#27 Romantic Hotel in Lyon
#32 Family Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alexandra staff and other travellers.
3 questions
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St. Petersburg, Florida
over a year ago
Orlando, Florida
over a year ago

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Questions? Get answers from Hotel Alexandra staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor is too close to the reception, where the elevator stops every time you go up or down the building.”
 of 5 bubbles 931wernerr, 20 Aug 2016 | Read review
“Ask for the room with the skylight ;-)”
 of 5 bubbles Luna-14_T, 23 Jan 2016 | Read review
“Top floor rooms towards the terrace and the roofs offer the best view and less noise.”
 of 5 bubbles Djian, 22 Nov 2015 | Read review
“Room 60. End of...!”
 of 5 bubbles rodp358, 17 Aug 2015 | Read review
“A room towards the back of the hotel may be quieter although we had no problems at the front”
 of 5 bubbles AlastairNSW, 1 May 2015 | Read review
5 of 5
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