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I wasn't sure if I should give this hotel a 3 or 4 rating but since it's supposed to be five star and fairly expensive I gave it a 3. I'd probably stay again but solely for the amenity space.
1. Beautiful pool and...More
We stayed here for one night and we had an overall pleasant stay. Comfortable suite room, overpriced for what it is though. Excellent service from concierge and front office staff. Only major complain was the quality of room service food and speed. For having a...More
I think the management took note of the comment I see from last week - “rude and arrogant”. We had the opposite experience today. We walked in and wandered about, used the restrooms, discovered the beautiful terrace restaurant but found it was closed (too early)....More
My spouse and I will be staying at L’assiette in Reims in a few days and we are currently in Lyon. Although we are not staying at villa f., we decided to stop by to see it and book a dinner reservation. My spouse needed...More
2 Thank Jade T
Response from Relations C, Directeur général at Villa FlorentineResponded 19 April 2018
Good afternoon madam, Sir,
It saddens me greatly that one could think of our team as disrespectful. Our philosophy as a Relais & Châteaux property tends to go the opposite way.
What is even more regrettable is to see someone posting a comment on the...More
We stayed for 2 nights. The room was very comfortable and with stunning views. A short uphill walk from the old town. The walk is quite a climb for anyone who is not fit, so beware. The restaurant is Michelin starred. The food was excellent...More