Chalet Hotel Sylvana
Allee du Grand Soleil Route de Rochebrune, 74120 Megève France
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About
#2 of 4 lodges in Megève
Location
Cleanliness
Service
Value
Welcome to Stanford Skiing. We're an independent, family run business with 25 years experience offering weekends, short breaks and full week holidays to the charming alpine resort of Megeve, France. With a range of catered chalets, self-catered apartments and hotels.
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Property amenities
Free parking
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Free airport transportation
Non-smoking hotel
Sun terrace
Wifi
Bar / lounge
Restaurant
Breakfast available
Airport transportation
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Room features
Housekeeping
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French
Location
74Somewhat walkable
Grade: 74 out of 100
71Restaurantswithin 0.75 miles
20Attractionswithin 0.75 miles
Allee du Grand Soleil Route de Rochebrune, 74120 Megève France
Name/address in local language
Getting there
Car HireSee all Megève car hire
54Reviews0Q+A10Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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What a Gem, such a lovely place to stay. Fabulous staff and food. Rooms were very comfortable felt like a home away from home. Beautiful surroundings. My husband is Coeliac and they had no problem catering for him. Feels more like a 3 star, will definitely return
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On arrival the stair carpets not cleaned, living area not presented and cleaned anywhere near the advertised photos presenting the accommodation. Beds and bedding uncomfortable and basic. Bathroom standard of fittings poor mis matched grouting, toilets not clean and toilet seats not fitting properly. Bathrooms weren’t cleaned throughout stay, and no products provided for self cleaning. Tables covered in ghastly plastic table cloths, like children would expect, but not appropriate for adults. Wine provided with meals is the cheapest possible, and not appropriate with the food served. We requested ski passes, in advance, for collection early on the morning the family were due to arrive and stay, but these were not prepared and ready for collection as requested and agreed by Stanfords. We had organised ski coaching to start at 9:00, but as the passes were not printed and ready it cost us significant money on ski instruction, for 8 people. When the passes were finally issued further mistakes were made, including passes requested for 7 days were issued for 6 days. The standards of accommodation are incredibly basic and John Stamford was not prepared to address and account for the mistakes made with passes appropriately, when it was raised; merely explaining “you were not charged for the 7 day pass” as if that is acceptable. No apology or accountability, when more time as wasted returning to the box office while other guests ski. Standards of accommodation and service are poor. If you book you need to realise how basic your stay will be and that the Stanfords are not interested in offering any creature comforts or high standards of service.…
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just returned from a 4 night stay. The Sylvania was quite a dissapointment. I''ve stopped at the Rond Point several times, also run by Stanford, and always thought it was great value for money. Having been assured that this property is "on par", I'd suggest otherwise. Food - average. Starters were poor whilst the mains were average. Dry meat one night, lack of vegetables another night,. Used toput additional veg on tables but not anymore. Credit on the deserts as they were delicious. Drink - the free table white was not the best. Not impressed when some of the mgmt got wine from behind the bar when entertaining guests! Not good enough. Accom - Having made an observation to the manager that we had a problem I was very surprised when he said it was the time of year. Could write more but sometimes you realise its time for a change!…
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Date of stay: March 2019Trip type: Travelled with friends
Value
Location
Service
Room Tip: Avoid first floor bedroom above the squeaky kitchen door!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have just returned from a stay at this friendly chalet. We won the holiday and had never been to Megeve so it was great to experience something new. The Chalet was comfortable and cosy, we had a double room with en-suite, now we usually miss our shower when we go away but the one we had was great. Our boys had a spacious room next door with great views of the mountains from their balcony. Vlad was a fab chef and we still want to know how he cooked that lamb, it was divine. All the staff was welcoming and lovely and made our stay extra special as they did with all the guests. The communal lounge is a great place to get to know fellow guests and we got a good bunch, such a laugh. I would recommend the skiing to beginners and intermediates, they seemed to have a great set up for children who are just starting on their skiing journey. The town is very picturesque and great for window shopping, say no more! Thank you Stanford Skiing for the raffle prize 😀☃️🎿⛷…
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Date of stay: March 2019Trip type: Travelled with family
Value
Service
Sleep Quality
Room Tip: We were on the first floor so not so far to climb but there were another two floors I believe.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My first Chalet experience and neither my wife or I were disappointed, in fact, it was awesome. We had a fantastic 5 days in the Chalet and were lucky enough to be staying with the Stanford Skiing owners. This is a well run family business and the staff and family could not have been more helpful. The atmosphere was soooooo good and we had an absolute ball over Xmas. The chef was amazing and produced the most delicious food, as well as a huge spread on Xmas Day. The staff were all knowledgeable about the ski runs and were always happy to help. Thank you all so much for making our short Xmas break so very enjoyable.
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MegeveStanfordSkiing, Owner at Chalet Hotel Sylvana
Responded 7 Mar 2019
Dear 575alm THANKYOU! Sorry for the delay in responding to your review - it's been another bumper season for us here at Stanford Skiing. We're really pleased to hear that you and your wife had a great time whilst staying with us in our catered chalet Sylvana and hope we get to welcome you back very soon. With kind regards from all the team at Stanford Skiing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our group (17 in total) stayed at the Hotel Sylvana as part of a cycling trip from Geneva to the Mediterranean. All the staff were very helpful, looked after us and our bikes, they also helped our driver loading luggage. Highly recommended
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Date of stay: August 2017Trip type: Travelled with friends
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from StanfordSkiingMegeve, Public Relations Manager at Chalet Hotel Sylvana
Responded 12 Jan 2018
Hi there Thanks for your kind review - great to hear you enjoyed your stay with us in chalet Sylvana We hope to welcome you back soon Best wishes until then Team Stanford Skiing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are just back from a week in Megeve, two families of 23 people, age range 8 weeks to 60+ and we have all had a fantastic time. Great location only 10 minutes walk form the piste, rooms smallish but clean and bright. In a lovely resort with lots of things to do besides skiing. Good food and terrific cheerful staff who helped make a good holiday great. Definitely back again soon.
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Date of stay: April 2017Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MegeveStanfordSkiing, Public Relations Manager at Chalet Hotel Sylvana
Responded 13 Apr 2017
Dear Edward Thankyou so much for your kind review on Trip Advisor. It's great to hear you and your guests enjoyed your stay with us in Megeve! I shall pass this on to our staff in resort - what a lovely way to end this season Hope that we get to welcome you back very soon Until then, best wishes from all at Stanford Skiing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay at this chalet, it was clean and near to the slopes. Staff made us feel welcome and luckily we had a really nice bunch of guests staying the same week as us. Food was very good for what you would expect in a chalet of this rating and we enjoyed a hot breakfast each morning. This comprised of sausage and eggs, bacon and eggs or smoked salmon and eggs, alternating as the week went on. The wine on the tables in the evening was average and if you want to drink something nicer it's only €10 a bottle from the chalet bar. All drink was very reasonable from the bar €2 for a bottle of beer and €3.50 for a gin and tonic. This is super cheap compared to the steep prices on the slopes and in town where you can expect to pay anything from €6-12 for 50cl of beer. Ouch!!! Mains on the slope at lunch time cost around €15-20 and soup costs around €10-15 so it's good to fill up at breakfast. Megève is a beautiful place and the town is lovely to look around with little boutique shops. The only down side is how low Megève is at 1100m which meant that snow was pretty slushy at the bottom by the end of the day. In fact we didn't have great conditions, it was either too hot and slushy or a complete white out with high winds and the lifts were closed. Still we did have 2 good ski days in the week. Just to note that they didn't seem to piste the slopes that much?? Overall we had a really good holiday and would recommend for comfort, closeness to slopes, cleanliness, good food, lovely town and a beautiful ski area. Just hope if we get to come again that there's a bit more snow next time. Thanks x…
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Date of stay: March 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
we stopped here because they do short stay breaks... and we were very pleased with our choice, the staff were really helpful and friendly, the rooms we had was a good size, they charged good bar prices, the food was good, ( it was a fixed menu system ).. ski hire was right on the bottom of the piste, skis could be stored here too, so now carrying them back to the hotel !! we would have no hesitation in stopping here again...
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Date of stay: March 2017Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MegeveStanfordSkiing, Manager at Chalet Hotel Sylvana
Responded 14 Mar 2017
I'm very glad you had a good time. Hope to be able to welcome you again to Megeve in the future. Best wishes, Elizabeth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Last minute booking and generally very happy with the chalet. Couple of problems, plumbing is very noisy and can be heard throughout the night which is a little annoying and breakfasts are slightly disappointing. On a positive note, location is fab, the bar works really well and generally the chalet is clean and warm. Staff are friendly and helpful (maybe a little too friendly!) - overall reasonably good value but check weather forecast before booking as resort is low and weather changeable. If you want to come to megeve - good place to stay
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Date of stay: March 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MegeveStanfordSkiing, Owner at Chalet Hotel Sylvana
Responded 9 Mar 2017
Thank you Jeremy for your review and I'm glad that you enjoyed your stay with us. We hope to be able to welcome you to Megeve again in the future. Best wishes, Elizabeth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieMegève
NUMBER OF ROOMS
12
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Claim Your ListingCHALET HOTEL SYLVANA - Updated 2023 Reviews (Megève, France)
Frequently Asked Questions about Chalet Hotel Sylvana
Which popular attractions are close to Chalet Hotel Sylvana?
Nearby attractions include Le Chemin du Calvaire (0.5 miles), Oxygene Ski & Snowboard School Megeve (0.4 miles), and Eglise Saint-Jean Baptiste (0.4 miles).
What are some of the property amenities at Chalet Hotel Sylvana?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Chalet Hotel Sylvana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Chalet Hotel Sylvana?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Chalet Hotel Sylvana?
Conveniently located restaurants include La Table du Trappeur, Le Saint Nicolas, and OK Burger.
Does Chalet Hotel Sylvana have airport transportation?
Yes, Chalet Hotel Sylvana offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Chalet Hotel Sylvana located near the city centre?
Yes, it is 0.3 miles away from the centre of Megève.
Which languages are spoken by the staff at Chalet Hotel Sylvana?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Chalet Hotel Sylvana?
Many travellers enjoy visiting Le Chemin du Calvaire (0.5 miles), Chapelle des Chattrix (4.9 miles), and Plateau de la Croix (4.8 miles).