Club Med Val d'Isère - French Alps
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Club Med Val d'Isère - French Alps

Traveller (785)
Mountain views
Room & Suite (123)
Club Med Val d'Isère - French Alps
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About

4.0
#1 of 1 all-inclusive in Val d'Isère
4.6 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.7 of 5 bubbles
Value
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Un village niché au creux de la vallée, des chalets de pierre et de bois… bienvenue dans la magie de Val d’Isère. Parmi les plus chics et authentiques des Alpes, la station comble les amoureux du ski, les fins gourmets et les férus du bien-être — spa, piscine, yoga et flâneries délicieuses. En poussant les portes du Club Med de Val d’Isère, vous avez la chance de découvrir le seul Resort Club Med Exclusive Collection situé à la montagne. C’est pour vous l’occasion unique de vivre une autre définition du luxe, mêlant intimité, convivialité et détente en famille dans un véritable écrin, au cœur d’une station légendaire à la renommée internationale.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Indoor pool
Fitness classes
Free breakfast
Ski rentals
Ski school
Airport transportation
Paid private parking on-site
Secured parking
Wifi
Heated pool
Restaurant
Breakfast buffet
Skiing
Billiards
Entertainment staff
Evening entertainment
Nightclub / DJ
Shuttle bus service
Ski In / Ski Out
Concierge
Laundry service
Room features
Private balcony
Safe
Sofa
Private bathrooms
Flatscreen TV
Room types
Mountain view
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family Resort
Green
Languages Spoken
French

Location

rue de la Legettaz, 73150 Val d'Isère France
Name/address in local language
2,152Reviews25Q+A100Room tips

Reviews
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Detailed Reviews
kkkvvv wrote a review Apr 2023
Barcelona, Spain33 contributions53 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
My overall view is that the transformation of the resort from a 4T to a 5T was pretty successful. The rooms are gorgeous, and I really like the new bar, which is now a comfortable place to sit and socialise. The bar team was great. I also liked the food and how it was presented. Joined a really great ski group too (Group 4), and did a lot of challenging off piste skiing. The concierge team was also great, and Adil did a great job. I had one terrible episode with the platinum "referent", whom I met on the day before check out (not sure why she is doing the job), but the issue was swiftly resolved by Barq, the CDV, who was superb. I look forward to returning to the resort next season.
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Date of stay: March 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cynthia A wrote a review Feb 2020
London, United Kingdom209 contributions225 helpful votes
4.0 of 5 bubbles
A group of 10 of us stayed here for a week on one of our annual skiing trips.
The reception is large with a quick check in although we had problems with the keys at first and had to be given a different room.
The rooms were a bit tatty and small and could do with updating but to be honest we were only in our rooms to sleep so it wasn't a bother. There were pegs to hang your ski gear on as you walked through the door with a full mirror and a double wardrobe that had a safe in and shelves one side, hanging rail on the other side. Also in the room was a small wall mounted flat screen TV, a small circular table with a kettle and tea/coffee, a double side cupboard with a chair which I used as a desk for my laptop, a small circular bedside table with a lamp and telephone on and twin beds sharing one duvet.
The bathroom was tiny with only 1 person being able to enter at a time after manoeuvring the small space to enter as the bathroom door was too close to the bed. There was also a hair dryer, large toiletries, a small shower, a large mirror and a pull out hanger to dry clothes. The toilet was separate from the bathroom and near the door as you entered.
The evening entertainment was full on with live bands, musicals, talent shows and dancing creating a full dance floor most nights that even included balloons and fluorescent theme nights. There were big screens and plenty of seating areas in the entertainment area with a theatre area that has a stage for the shows.
There is a main restaurant and a restaurant which has to be booked. The main restaurant is very large with such a vast variety of food that even the fussiest of people should find something they like. The booked restaurant is great as you cook your own food on grills and a big cheese fondue makes a great dip.
At lunchtimes the outside area had a small selection of food & drinks with plenty of seating areas for outside eating whilst being entertained by the entertainment team. Also after skiing the massive lounge area has snacks available. The bar is well stocked and has great cocktails although of a limited selection.
The swimming pool was big with plenty of loungers and soft seating area. It also hosted a daily aqua aerobic programme that was fun.
The hotel is a ski in and out hotel so it's easy to hit the slopes. There's plenty of double lockers to leave your ski gears near to the exit/entrance and the ski lessons are well organised with friendly and patient instructors.
Overall a full on hotel with great skiing facilities, so much food, full on entertainment programme but tatty rooms.
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Date of stay: March 2019
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Ask for a room not too far from the reception so you're near everything and less walking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Digital Manager at Club Med Val d'Isère - French Alps
Responded 26 Feb 2020
Hello Cynthia A, Thank you for taking the time to tell us about your recent past experience with our Club Med in Val d'Isère. Our entire team is delighted to learn that your stay went well! We would be delighted to welcome you once again to our beautiful village. See you soon, The Club Med Val d'Isere team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KennyKanuk wrote a review Jan 2020
Paris, France26 contributions49 helpful votes
3.0 of 5 bubbles
Excellent ski vacation mostly due to great weather and excellent snow conditions.

The reception staff and the housekeeping are totally lost at Club Med. We were given very little information on arrival and some false. We were told the equipment rental is open from 19h30 Sunday when really it was open much earlier (when we saw the line at later on). Since our rooms weren’t ready, we could have used the time to get the equipment we rented in advance.

We waited 3 hours for our rooms to be prepared when we arrived (after the check in time). The man at “information desk” had no clue what customer service is all about and refused to give us a time when the rooms would be ready. What an image on arrival!

When we finally got the rooms, they were are so small, outdated and the room smelt of body odor. One could barely walk around the bed. It felt like the Club Med of the 70s (I’m told). Housekeeping seems to be limited to making the beds. I’m not sure that not cleaning the room one day is part of the plan either.

The new (replacement) Teen GO was there the first night when she was introduced then less and less as the week went by. She stopped getting involved and organizing activities with the kids as time went on. Good thing the kids had good little group and had a lot of fun anyway.

Although most of the GOs made our stay pleasant and made up for some of the negative experiences, the best part of the stay was the ESF instructors. The staff at the ski shop, restaurant, bar and spa are awesome.

This Club Med is way overpriced for what is offered and unfortunately, they appear to have little interest in fixing the things they can control.
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Date of stay: January 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Digital Manager at Club Med Val d'Isère - French Alps
Responded 27 Jan 2020
Hello KennyKanuk, Thank you for choosing to spend your holidays with us at Club Med Val d'Isère We are sorry to hear your comments regarding the quality of our services after reading your comment and we regret that our village did not fully meet your expectations. In fact, we are committed to offering our G.M services that meet Club Med standards and make your vacation a success. We pay special attention to the advice of our G.M. Your comments are essential to us because they allow us to continue to improve our Resorts, our welcome and our services. Also, we are now forwarding your comments to the Heads of the departments concerned as well as to the Village Chief so that measures can be taken. We want to keep your trust and make you rediscover the values ​​of Club Med during your next stay. We look forward to welcoming you again. The Club Med Val d'Isère team
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Keddy L wrote a review Jan 2020
Wokingham, United Kingdom20 contributions35 helpful votes
2.0 of 5 bubbles
We stayed for a week at CM VDS during NYE and are still there now. The skiing and ski school is excellent, fantastic credit to ESF. A good location for access to the lifts and ski domain.
The hotel is very tired and I wouldn’t recommend this lodging to a friend. It is closing in 2 years time and there is no investment, the food is to a low standard, the room doesn’t look clean, it’s dustily, it smells, the service is ok, not to the standard of other CM such as Pragelato or Samoens. I did speak to the Chef de Village, (Shira), she really didn’t care and I know people complained about the rooms, the smells etc.
I understand the staff can’t do anything and we are enjoying ourselves but I feel short changed by CM. I wouldn’t come back here and may not use CM again even though we have been 6 times in 5 years.
People only have an issue when they spend a lot of money and get sub standard, this is a CM issue, who are milking as much money as possible before they close this down and open a new one in Tignes.
Come on CM, get the basics right, food, service and cleanliness, this CM venue falls short in all the key categories.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Catherine H wrote a review Jan 2020
1 contribution
2.0 of 5 bubbles
We spent a week here over New Years Eve. As previous reviews have stated the hotel is very dated and in desperate need of a makeover - but its not the purple and red striped carpet that was a huge disappointment as I can live with that, its that the beds were terrible and creaked with every movement (every member of our group had this). For the prices we paid I would have thought Club Med could invest in proper beds. In addition, we were very unlucky to be allocated a room that was literally next to both the bar and to a service lift shaft, guaranteeing loud noise almost 24/7.

We spoke to the GO who was understanding and professional, but explained that as the hotel was full she was under pressure from the company to accept a booking for every room, even those they would not usually deem fit for purpose!

For a company who claim that customer service is their top priority this is an interesting decision.

As a Club Med regular, I also feel that I have to comment on the level of service and general attitude of the staff. We had restaurant staff clearing full plates off the tables half an hour before breakfast closed on regular occasions when we left the table briefly to get a coffee refill (leaving coats on the chairs so they knew the table was occupied). You had to watch them like a hawk! and there was none of the Club Med spirit to be seen in terms of interaction with the GM's - all the staff just looked disinterested and like they were deliberately doing the minimum.

On the positive side of things, the location is excellent and the constant supply of snacks during the afternoon is very welcome.

Club Med have subsequently refused to give any compensation and their offer of a very small credit towards our next stay will not be accepted as we will not be returning,
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Date of stay: December 2019
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Guest Relations Manager at Club Med Val d'Isère - French Alps
Responded 31 Jan 2020
Dear R753OAcatherineh, Thank you for your feedback. We are sorry to know that you felt the need to complain regarding the accommodation of our Val d'Isere resort. It has been passed on to the resort for their immediate attention. We hope that you will give us the opportunity to welcome you again to regain your trust and make amends. Best regards,
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BenM wrote a review Jan 2020
24 contributions12 helpful votes
2.0 of 5 bubbles
So this is the second year running me and my family stayed at this resort for Christmas along with 6 other friends. We was not off to a good start when all of our bags were lost by the airline. To say the hotel were useless would be an understatement and they could not even provide us a toothbrush! Unfortunately the staff this year are not up to standard at all and in our opinion most had bad attitudes. Most of the guys were only interested in chatting to young ladies and I was horrified to see one taking a guest to his room. The front desk were not very knowledgeable and were not able to answer or solve the most basic of questions. The rooms as mentioned by several guests are below standard with uncomfortable beds and pillows. One positive is the food is good by buffet standards coming from someone who hates buffet food. The entertainment this year was also very amateur and cringe worthy to watch compared to the previous year. for the cost of 10 of us to stay here I wish we had hired our own chalet.
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Date of stay: December 2019
2.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Stay somewhere else ;)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike C wrote a review Mar 2020
Cirencester, United Kingdom16 contributions7 helpful votes
2.0 of 5 bubbles
I am a gold member and use club Med for skiing twice every year with big groups and family, so this is in comparison to other great holidays with club Med. Location and atmosphere at club Med Val D,Isère is great, but they have stopped investing so rooms are badly maintained , light fittings hanging by wires and mould on walks. Food in speciality restaurant was inedible, ski school disorganised and short of unstructured, Chef d’ village never seen ( not surprising given the list of complaints) , standard of food in main restaurant not as good as other resorts. Did La Plange earlier this year , better food , better organised ski school and active chef d village.
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Review collected in partnership with Club Med
Date of stay: February 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Guest Relations Manager at Club Med Val d'Isère - French Alps
Responded 9 Mar 2020
Dear Mike C, We are very sorry to hear about your disappointment . We would like nothing more but to discuss it directly with you. Feel free to contact us at customer.uk@clubmed.com , we would be happy to help you. Yours sincerely,
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FrequentFlier265245 wrote a review Mar 2020
6 contributions5 helpful votes
2.0 of 5 bubbles
Arrived to the hotel for Xmas, and unfortunately the reviews are true. Very small rooms that are outdated, smell of cigarettes and have multiple stains on the carpet in the room and hallways. There is a indoor pool which is not warm enough to relax in, 2 saunas, no steam room and the jacuzzi is only available to the most expensive rooms (its outside). Dressing gowns only available for the top rooms, this is not a 4 star hotel at all. The food is 4 stars but the rooms and so called spa are not.
The rooms feel more like a hostel.
Disappointed.
the only good side is the food and the staff!
I have been trying talking to the hotel customer service since my trip but they didn't come back to me.
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Date of stay: December 2019
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: go to another hotel, the room there is very bad = hostel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David D wrote a review Feb 2020
Yorkshire, United Kingdom29 contributions52 helpful votes
4.0 of 5 bubbles
Great resort and hotel is in best location. Package is good value as includes ski pass and full 5 days ESF instruction in groups of circa 8 sorted by ability. Hotel food and service is first class and rooms are fine. Hotel decor is a bit dated but quality of food, bars and staff make up for this and create a great atmosphere.
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Review collected in partnership with Club Med
Date of stay: January 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Digital Manager at Club Med Val d'Isère - French Alps
Responded 12 Feb 2020
Hello David D, Thank you for taking the time to share with us your recent past experience with our Club Med in Val d´Isère. Our entire team is delighted to learn that your stay went well! We would be delighted to welcome you once again to our magnificent village. See you soon, The Club Med Val d'Isere team
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John wrote a review Jan 2020
2 contributions1 helpful vote
5.0 of 5 bubbles
We have just returned from skiing and staying in The Refuge at Club Med. We have stayed at the club many times but this was our first visit to the Refuge. The whole experience was fantastic. We were greeted by charming staff who accompanied us to the Refuge lounge and quickly and efficiently dealt with formalities. we found the suite to be very spacious, comfortable and welcoming with a lovely view of the slopes.As ever the main bar and restaurant were lively, noisy but always fun. The Refuge was peaceful and restful. The entire staff were always charming, helpful and fun. The snacks throughout the day and the evening canapes were delicious and the champagne a welcome treat at the end of a long day skiing. We thoroughly enjoyed sitting in the hot tub relaxing with a drink and watching the sun set. All in all we had a fantastic time.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Digital Manager at Club Med Val d'Isère - French Alps
Responded 16 Jan 2020
Hello Dementedtraveller486, Thank you for taking the time to share your recent experience with our Club Med in Val d'Isère. Our entire team is delighted to learn that your stay went well! We would be delighted to welcome you once again to our magnificent village. See you soon, The Club Med Val d'Isere team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen W asked a question Feb 2023
Cardiff, United Kingdom5 contributions2 helpful votes
Does anyone have a contact number for the ClubMed arrivals desk at Geneva airport. Very Urgent!!!
Elizabeth S asked a question Feb 2020
Charlotte Amalie, St. Thomas23 contributions8 helpful votes
What is the dress code for dinner?
Answer from rachaelbenson
Rustington, United Kingdom149 contributions40 helpful votes
At club Med .... each resort has a theme for each night so if you want to do it the club Med way look on the club Med app under your trip and find out what the dress code is for each evening. Otherwise just wear what you want. It’s casual
Answer from FromVBToTheWorld
Lyon, France30 contributions16 helpful votes
Hi, in general you better call them in advance to book a table because they are fully booked. For the menu at the Chalet du Charvet it use to be speciality from the mountain like Fondue or Pierrade it was quite good. Enjoy
Answer from Stephen C
Cape Town Central, South Africa156 contributions82 helpful votes
Val d’Isere is a high altitude resort - so there will be a much better chance of snow than at lower resorts. However, it’s early in the season so not all of the runs may be open.
Tour743792 wrote a tip Feb 2024
2 contributions
3.0 of 5 bubbles
"Lunch/diner in the zen area book your spa before arriving The ESF monitors are amazing Fetch your ski/shoes ASAP, get them fixed later"
Read full review
katrina wrote a tip Feb 2024
Palm Harbor, Florida1 contribution
1.0 of 5 bubbles
"Plan your own transportation and flights. Save the hassle of dealing with a with a third party!"
Read full review
Seaside84064 wrote a tip Jan 2024
3 contributions6 helpful votes
3.0 of 5 bubbles
"Ask for a higher room to have better views"
Read full review
Tomer S wrote a tip Jan 2024
8 contributions
5.0 of 5 bubbles
"Dont skip the village as it is wonderful place"
Read full review
Ofer Eshed wrote a tip Jul 2023
2 contributions3 helpful votes
5.0 of 5 bubbles
"room at top floor"
Read full review
Not the right property for you?
There are more places to choose from in the Val d'Isère area.
PRICE RANGE
£452 - £589 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club med val d`isere - la legettaz hotel, val d'isère club med, club med val d isère
LOCATION
FranceAuvergne-Rhône-AlpesSavoieVal d'Isère
NUMBER OF ROOMS
256
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CLUB MED VAL D'ISÈRE - FRENCH ALPS - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Club Med Val d'Isère - French Alps
Which popular attractions are close to Club Med Val d'Isère - French Alps?
Nearby attractions include Progression Ski & Snowboard School (0.4 miles), Oxygene Ski & Snowboard School Val d'Isere (0.6 miles), and Ecole du Ski Français (0.4 miles).
What are some of the property amenities at Club Med Val d'Isère - French Alps?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Club Med Val d'Isère - French Alps?
Top room amenities include a flat screen TV, a view of the mountains, and a sofa.
What food & drink options are available at Club Med Val d'Isère - French Alps?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Club Med Val d'Isère - French Alps?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Club Med Val d'Isère - French Alps?
Conveniently located restaurants include Favela, La Peau de Vache, and Avancher Hotel Restaurant.
Are there opportunities to exercise at Club Med Val d'Isère - French Alps?
Yes, guests have access to an indoor pool and fitness classes during their stay.
Does Club Med Val d'Isère - French Alps have airport transportation?
Yes, Club Med Val d'Isère - French Alps offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Club Med Val d'Isère - French Alps located near the city centre?
Yes, it is 0.5 miles away from the centre of Val d'Isère.
Does Club Med Val d'Isère - French Alps have any great views?
Yes, guests often enjoy the mountain view available here.
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