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Novotel Valence Sud

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Novotel Valence Sud
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747 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Melbourne, Australia
Reviewed 4 weeks ago

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Helpful?
Thank 255100Graham
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Peebles, United Kingdom
Reviewed 14 September 2016 via mobile

First impressions aren't great being meant by security fence and gated entrance. Lots of parking, but hotel is average. Positive in that found the staff friendly enough. Didn't eat in restaurant as plenty of good places in town, would recommend L' Epicerie.

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1Thank Mohsoldier
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud

Herstmonceux
Reviewed 14 September 2016

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Thank Bradders66100
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Espoo, Finland
Reviewed 7 September 2016 via mobile

Some of the Rooms smell very strongly of Tobacco, The staff was helpful. The pool was too cold but we had a bathtube. The staff were friendly to change the room to a non smoking, and there was a small shop on the other side of the road. In the end a nice stay. Keep aircon on so the room...

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Helpful?
Thank sungazer2016
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 31 August 2016 via mobile

It is an older Novotel and is good just for a stopover. The good things are: the parking is free and gated, the towels are decent, the bathroom amenities (which are limited) are replaced daily, the good sized rooms facing the back are quiet, air conditioning, the bed is ok The negatives are: the rooms need updating (there are cracks...

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Helpful?
Thank Ninodebalia
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 20 August 2016 via mobile

Great car park, nice and secure. Rooms a little tired, in need of a refit. Restaurant always very busy, service slow food okay. We particularly like the Burger with the rosti (rather than bun) , carrier. Breakfast absolutely manic, good choice but very hectic in peak times.

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Helpful?
Thank GFwarrior
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud

Murcia, Spain
Reviewed 11 August 2016 via mobile

The service outdoors was extremely slow, a buddy hotel no or unskilled Staf And the waitress did not understand anything. After 45 minutes 2 other people came to solve it. The service desk guy tried to save the day. But he was alone. A shame for the rest a nice hotel like most novotels

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Helpful?
Thank BeGlobal
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 11 August 2016

Lovely bright & clean hotel. Comfortable bedroom, can't really say much more as this was a quick overnight stop on our way down to the South of France. I would recommend this hotel as it also has a secure fenced carpark. Even room for your car and trailer

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Helpful?
Thank Craig D
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Valence Sud. Dear Sir, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Zurich, Switzerland
Reviewed 10 August 2016 via mobile

Pros - secure parking - convenient location for stopovers - clean (though room had a smoky smell on arrival, which an open window soon fixed) - good breakfast Cons - poor value for money in room service - dinner cost EUR29.50 for stale bread, tapenade etc were merely pre made in jars and flan was over microwaved and tiny. -...

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Helpful?
Thank CRML
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Hythe, United Kingdom
Reviewed 10 August 2016 via mobile

Hotel rooms are tired, thermostat for shower did not work, in fact the water came out so hot it almost scalded. Bar staff were very slack. Dinner in restaurant was fine, breakfast very good. Good location good access from motorway. Expensive hotel and definitely not a 4 star which is advertised.

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Thank Simon M
OLIVIER M, Manager at Novotel Valence Sud, responded to this review

Dear sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel, ideally located near the road-exit Valence sud and 5 minutes to the city centre, receives you for a family week-end or a business trip. You will enjoy modern design of the hotel, its restaurant N Café as well as numerous services proposed: meeting rooms, fitness room, sauna, bar, swimming pool,... Novotel Valence is a 4-star hotel close to the highway exit "Valence Sud", in 5 min of the city center and in 20 min of the TGV station. Stopping place was completed on the road of your holidays, the hotel will seduce you by its green setting, its waterfall and its natural river. Its open restaurant 7J / 7 proposes you a varied and well-balanced cooking. Having at your disposal, 275 m2 of the flexible lounges, Novotel Valence is the solution for the organization of your seminars and your family meetings. The Novotel Valence hotel proposes a new space fitness and sauna, an outside swimming pool and of a private parking under video surveillance and free for its customers. Also, our establishment recently equipped itself with 8 TESLA terminals to reload your vehicles. ... more   less 

Additional Information about Novotel Valence Sud

Address: 217 Avenue de Provence, 26000 Valence, France
Region: France > Auvergne-Rhone-Alpes > Drome > Valence
Price Range: £58 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Valence Sud 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Novotel Valence
Valence Novotel
Hotel Style:
#2 Green Hotel in Valence
#3 Luxury Hotel in Valence
#5 Romantic Hotel in Valence
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Questions & Answers

Questions? Get answers from Novotel Valence Sud staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not much to view.”
 of 5 bubbles 995alanf, 3 Jun 2016 | Read review
“Superior rooms are well presented and have nice bathrooms”
 of 5 bubbles BusPassHolders, 6 Oct 2015 | Read review
“view of waterfalls”
 of 5 bubbles camaris2015, 28 Jan 2015 | Read review
“Top floor away rom elevator. Even though our room was in front of the hotel (lots of early morning traffic), it was dead quiet. Housekeeping doesn't speak a word of English, but tries very hard.”
 of 5 bubbles NanaFradette, 14 Oct 2014 | Read review
“rooms a the front have a small amount of road noise.”
 of 5 bubbles Faddywaddy, 15 Sep 2014 | Read review
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