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Crowne Plaza Heidelberg City Centre

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Crowne Plaza Heidelberg City Centre
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926 Reviews from our TripAdvisor Community

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Showing 601: English reviews
New York & Bangkok
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 days ago NEW via mobile

Staff at the hotel were all very nice and helpful. Checkin was very kind and upgraded us which we really appreciated. Breakfast was very good and the first Morning when we ate was not crowded so staff were super nice and helpful. Other morning when breakfast was more busy staff seemed a little overwhelmed but were still kind and helpful.... More 

Helpful?
Thank AsiaExpat77
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear AsiaExpat77, thank you so much for choosing our house as well as for taking the time to sharing your feedback on Tripadvisor.com. It is wonderful to know that you felt comfortable with the hotel location, your guest room as well as the staff at our house - much appreciated. I really hope that we will have the pleasure to... More 

South Australia
Level Contributor
97 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 days ago NEW

This is a nice hotel. The room was spacious, quiet, and had the usual amenities. It also has indiviualised temperature control and a safe. The only issue for me was the firm bed - I'm used to a softer bed. The location is excellent. We ate dinner in the hotel and it was very nice. The dining staff were excellent.... More 

Helpful?
Thank V W
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear V W , thank you so much for choosing our house as well as for taking the time to sharing your feedback on Tripadvisor.com. It is wonderful to know that you felt comfortable with the hotel location, your guest room as well as the dinner at our house - much appreciated. I regret that you were not fully satisfied... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Fantastic experience here. very close to the city center. stayed in the club room great fitness room,coffee machines,wifi reaches accross the road to mahlzeit ,their in room bar could have better beer/alcohol choice in stock.

Helpful?
Thank Melvi P
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Melvi P., many thanks for choosing Crowne Plaza during your stay in Heidelberg. I greatly appreciate the great feedback which you shared about the recent experience at our house on Tripadvisor.com. Many thanks also for the kind words about your guest room, our fitness room and the Wifi quality. We are already planning to change the items in our... More 

Oxford, United Kingdom
Level Contributor
185 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 1 week ago

No wow factor, but everything was as it should be. The room is a good size and clean but with slighly dated furnishings. The staff are friendly and helpful. We held a meeting at the hotel and this was very well handled. The internet was good. Breakfast and lunch were very good. The hotel is next to the bus station... More 

Helpful?
Thank MyReview186361
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear guest, many thanks for choosing the Crowne Plaza during your stay in Heidelberg. I greatly appreciate the great feedback which you shared about the recent experience at our house on Tripadvisor.com. Many thanks also for the kind words about your guest room, the food as well as about our staff - much appreciated. It is also great to read... More 

London
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago

I've been coming to the Crowne Plaza in Heidelburg for many years now. They have always been consistently brilliant in both the front desk service, room quality and facilities within the hotel. There is a fitness room which is just next to the main lobby which has excellent equipment. The rooms are always clean and well maintained more recently with... More 

Helpful?
Thank 01forLondon
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear "01forLondon", thank you so much for this amazing feedback as well as for sharing your recent experience at our house with all the Tripadvisor.com users. It is wonderful to know that you enjoyed so much your stay with us - I greatly appreciate your feedback. Many thanks also for your kind words about our staff, your room, wifi and... More 

Jeddah, Saudi Arabia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I had fantastic week their, hotel in very good place in Heidelberg and near to everything, just 5 minutes walk to city center and most of shopping places Hotel has great and very kind staff Rooms are ok, food is good Breakfast was the same every day but was good I recommend it to everybody visiting Heidelberg

Helpful?
Thank TamerM77
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear TamerM77, thank you very much for staying with us and taking time to write this review on Tripadvisor. Your comments are great motivation for entire staff members. Very pleased to hear that you have enjoyed your stay, the central location of our hotel, rooms and breakfast. We really look forward to welcoming you back at Crowne Plaza Heidelberg soon... More 

Cairo, Egypt
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

We stayed in this hotel in September 2016 and booked a Club Double Room with Executive Lounge Access. Positives: - Location - Friendly and helpful staff - Club lounge - Facilities including swimming pool - Breakfast Negatives: - Value of money

Helpful?
Thank Nada S
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Nada S., Thank you so much for your review of our hotel and your kind words about our team, Lounge, breakfast and the "Kurfürstentherme" spa! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Victoria Steiner Executive Assistant... More 

Oregon
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago via mobile

Excellent location - within walking distance from tourist areas, shopping areas and riverfront. I even walked back to hotel from the castle. Tram stops in front of hotel. Plenty of restaurants and bars within walking distance. Bar is decent. Breakfast buffet is good. Staff is very polite and housekeeping is up to the task. The rooms show signs of aging,... More 

Helpful?
Thank Dan P
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Dan, thank you for choosing Crowne Plaza Heidelberg and also for taking the time to sharing your feedback on Tripsdvisor.com. I am pleased to read that you liked so much the location of our hotel in the city centre of Heidelberg. Many thanks also for your kind words about our breakfast buffet and the bar - much appreciated. I... More 

Chicago, Illinois
Level Contributor
12 reviews
3 hotel reviews
Reviewed 4 weeks ago

My niece and I very much enjoyed our 4 night stay at this hotel. She loved the pool and the breakfast. There was a small issue at the restaurant during dinner. They were kind to send us a dessert tray to our room. The staff were all professional, welcoming, and attentive. I loved that the breakfast hostess would greet me... More 

Helpful?
Thank mcaanbieter
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear mcaanbieter, thank you so much for taking the time to sharing this wonderful feedback on Tripadvisor.com. Many thanks for your kind words about our staff -much appreciated. It is also great to know that you enjoyed your dinner in our bar and were satisfied with your room! We are very much looking forward to welcoming you back again! With... More 

Talladega, Alabama
Level Contributor
210 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 weeks ago

The Crowne Plaza Heidelberg City Centre is just one block away from Heidelberg's main tourist and shopping street but is nevertheless very quiet. The bar here seems to have a unique note: it serves Bavarian whisky. I tried two varieties and they both equal the best Scotches I've had. The rooms are very large by European standards and brand-new. However,... More 

Helpful?
Thank sateldegaman
hdy907, Hotel Management at Crowne Plaza Heidelberg City Centre, responded to this review

Dear sateldegaman Thank you very much for staying with us and for taking time to write such a kind review. It really is a pleasure to read it and we are happy that you enjoyed your stay with us to the fullest. I have forwarded your feedback to my colleagues and they were delighted. It was a pleasure to have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Hotel Heidelberg is due to its excellent city location the ideal starting point for your visit in Heidelberg and the metropol region Rhine-Neckar making it a great place to stay.The world famous sights of the city of Heidelberg can be conveniently reached by foot. If you are visiting the city on business, local companies like SAP, Heidelberger Druck, ABB and HeidelbergCement are located only a short distance from the hotel. The Crowne Plaza Hotel Heidelberg offers refurbished guestrooms and suites in various sizes making your stay a memorable experience. For dining you have the choice between the restaurant Westcoast and the beer and wine bar Gaudeamus .For hotel guests the use of our wellness area Kurfuerstentherme with pool, sauna, steam bath and whirlpool is complimentary. The Crowne Plaza Hotel Heidelberg is offering you the perfect location for your events. 7 function rooms with modern technical equipment combined with excellent service and the experience of our staff guarantee a successful event. The Lufthansa Airport Shuttle takes you conventiently from the International Airport Frankfurt to our hotel. Next events in the Region: SAP Arena 20.6. EaglesHockenheimring 13.-14.6. Porsche Sports Cup / 04.07. Sonisphere ... more   less 

Additional Information about Crowne Plaza Heidelberg City Centre

Address: Kurfurstenanlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Heidelberg
Price Range: £83 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Heidelberg City Centre 4.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Hotel Style:
#2 Spa Hotel in Heidelberg
#4 Luxury Hotel in Heidelberg
#7 Romantic Hotel in Heidelberg
#7 Business Hotel in Heidelberg
#7 Family Hotel in Heidelberg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Heidelberg City Centre staff and other travellers.
13 questions
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Winnipeg
over a year ago

See all questions (13)

Questions? Get answers from Crowne Plaza Heidelberg City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third Floor”
 of 5 bubbles 01forLondon, 22 Nov 2016 | Read review
“Had a view of the courtyard which I would assume is quieter than the street view.”
 of 5 bubbles mcaanbieter, 5 Nov 2016 | Read review
“All of the rooms are about the same because the hotel is very new-no bad rooms.”
 of 5 bubbles sateldegaman, 5 Nov 2016 | Read review
“Rooms facing the back street are very quite.”
 of 5 bubbles calflyer80, 13 Oct 2016 | Read review
“had room on 3rd floor away from elevator”
 of 5 bubbles Nursedew, 16 Sep 2016 | Read review
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