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The terrace that they advertise for guest is really catering to locals and I’m guessing another way for them to drum in business in this dead little city. Absolutely bored out of our minds my sister and I found a gelato place and thought it...More
Response from Vanessa D, Sales Assistant at Radisson Blu HotelResponded 3 weeks ago
first of all, thank you for taking the time to write about your experience. We are sorry for the disappointment you had at our hotel.
Our bar is open to hotel guests as well as to locals, which is why it is unfortunately...More
Could not find the cafe on the list. Stopped for a quick brew the waiter was helpful and spoke much better English than my German. We got sorted. The black tea was strange looking with things floating about in it. But tasted ok.
In the centre of Mannheim. Easy to find. Very good service. Beside shopping and walking streets. Very polite people. Good breakfirst. Nice rooftop bar with Great view of Town. Can be recommended. Will be using again.More
Response from Vanessa D, Sales Assistant at Radisson Blu HotelResponded 1 week ago
thank you very much for your positive review. We are happy to read that you enjoyed your stay with us and we are especially happy about your praise to our colleagues. We are looking forward to your next stay.
Check in was disastrous.
My cousin booked under his name, upon check in I presented my passport and credit card & informed her that my reservation
Would be under a different name, that took 20 minutes to straighten out.
Next comes the big question, with...More
Thank Adel B
Response from Laura V, Manager at Radisson Blu HotelResponded 1 June 2018
thank you for your feedback. We are sorry for the disappointment you had at our hotel upon check-in and apologize for that.
We will talk to our colleague and handle your comment with priority. We ensure that you enjoy the rest of your...More