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08/10/2017 09/10/2017
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    Best Western Hotel Mannheim City

    C7 9-11, 68159 Mannheim, Baden-Wurttemberg, Germany
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    08/10/2017 09/10/2017
    US$82
    US$68
    SAVE US$14
    US$77
    US$68
    Traveller (55)
    Room & Suite (27)
    Dining (4)
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    Overview
    • Excellent0%
    • Very good23%
    • Average49%
    • Poor26%
    • Terrible2%
    1 week ago
    “Nicely central but beware of the carpark”
    5 Jul 2017
    “Hotel with challenges”
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (42)
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    1 - 5 of 14 reviews

    Reviewed 1 week ago via mobile

    Good central location. Room perfectly adequate for an overnight although we had selected the hotel because of the possibility of 2 twin rooms - we were given 2 doubles and no twins available to change. If you are driving in anything other than a tiny...More

    Thank haggiskebab
    Response from Isabel L, Manager at Best Western Hotel Mannheim CityResponded 6 days ago

    Dear Guest, thank you so much for taking the time to evaluate us. As an alternative to our underground car park, which is really narrow for big cars, you can use the parking lot in our courtyard. Kind regards from Mannheim Your Isabel Lagatie &...More

    Reviewed 5 July 2017

    Looking at the web-site of Best Western Hotel Mannheim City it seems an attractive hotel to combine a stopover with a visit to Mannheim center. The hotel looks modern, is on walking distance to Mannheim center. (A 7 minute walk) and a parking garage (for...More

    Thank Hendrik_NL
    Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 6 July 2017

    Dear Guest, thanks for your Review. Kind regards Best Western Hotel Mannheim City

    Reviewed 30 June 2017

    I have stayed in hotels all over the world and this was by far the worst customer service I have every received. The front desk staff shout at their customers in front of numerous other customers. They do not serve their customers they laugh at...More

    Thank Deanna D
    Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 5 July 2017

    Dear Deanna, thank you very much for your review, which we now very much surprised. After you have made a room change the next day after your departure, you once again to the colleagues of the front desk unsd have thanked a lot for the...More

    Reviewed 9 June 2017

    This was one of the worst Best Western hotels I've stayed in so far. Let's start with the positive: Rooms are clean, and the noise level is quite low if you have a room towards the back with a balcony. Now the part that I...More

    1  Thank Christopher W
    Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 14 June 2017

    Dear Christopher , thank you for your review. We apologize for the inconvenience during your stay. We will check our wiring and fix the fault as soon as possible. Best regards Best Western Hotel Mannheim City

    Reviewed 29 May 2017

    Overrall, this hotel was pretty much okay however there were three big faults which made the stay a bit uncomfy: (i) the wifi internet speed was extremely slow. I could barely access 1 website, let alone surf at decent speeds; (ii) even though the hotel...More

    Thank Korgan7
    Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 30 May 2017

    Dear guest, thank you for your review. We are very sorry that during your stay, there have been inconveniences about the WIFI. We will check our wiring and fix the fault as soon as possible. Best regards Best Western Hotel Mannheim City

    Crowne Plaza Heidelberg City Centre
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    NH Heidelberg
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    Mercure Hotel Mannheim am Rathaus
    752 reviews
    #2 of 45 hotels in Mannheim
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$62 - US$164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 162
    • Reservation Options
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    • Location
    • Germany >
    • Baden-Wurttemberg >
    • Mannheim
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    Traveller (55)
    Room & Suite (27)
    Dining (4)
    Hotel & Grounds (34)
    Bathroom (6)
    Nearby
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    .18 miles away
     
    Crowne Plaza Heidelberg City Centre
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ivanong4263
    9 April 2016|
    AnswerShow all 2 answers
    Response from Isabel L | Property representative |
    Dear guest the wifi is for free in the total Hotel. Sven Beek
    0
    Votes
    Room Tips
    "Try to avoid this hotel if possible"
    Read review
    "Towards back with balcony."
    Read review
    "Room in staircase and to street was little bit noisy."
    Read review
    "avoid the 4th floor due to water damage"
    Read review
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