Hilton Garden Inn Stuttgart NeckarPark
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Hilton Garden Inn Stuttgart NeckarPark

Vue intérieure du musée Mercedes
Traveller (405)
Sauna
Room & Suite (120)
Dining (19)

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£77
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#18 of 153 hotels in Stuttgart
4.0 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
The modern hotel is located in the heart of the NeckarPark event area. Stuttgart's most important event venues such as the Hanns-Martin-Schleyer-Halle, the Porsche Arena and the Mercedes-Benz Arena - the home stadium of VfB Stuttgart - are in the immediate vicinity. The Mercedes-Benz Museum, the Cannstatter Wasen festival grounds and the Daimler AG headquarters are also within walking distance. The city center and main train station can be reached in about 10 minutes, and Stuttgart Airport and the Stuttgart Trade Fair Center are just 18 km away. The Hilton Garden Inn Stuttgart NeckarPark has 150 comfortable rooms with modern bathrooms, 9 junior suites with private sauna and 9 modern meeting rooms. Enjoy a varied breakfast (20€ per person and night) and relax in the free spa and fitness area. Wi-Fi is included throughout the hotel. Construction work Mercedes-Benz Arena: There might be construction noise due to construction work in the neighbouring Mercedes-Benz Arena. Thank you for your understanding!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Modern
Languages Spoken
English, German
Hotel links
Special Offer:Hilton Honors Discount

Location

Mercedesstr. 75, 70372 Stuttgart, Baden-Württemberg Germany
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Echterdingen Airport
1,219Review12Q+A66Room tips

Reviews
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Detailed Reviews
Homeschool_Mom_Patti wrote a review Dec 2023
Peachtree City, Georgia642 contributions117 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
Visiting the Christmas market and probably should have chosen the Hamton hotel due to location. Much construction at hbf and bad cannstatt (the 2 train stations necessary), so it caused very much walking just to get to hotel, and the only way to get close to the hotel was to change to bus 45, which was quite a walk to catch and take to train station... so extremely inconvenient for city centre activities. Recommend the HGI offer a seasonal shuttle to Christmas market.

Everything else was good except heating in room was too high and could not be turned to a comfortable position. We finally just turned it off even though it was snowing outside so that we could sleep.

Breakfast was very nice, although front desk told us there would probably be sparking wine on Sat. morning, but there wasn't. Buffet was wonderful with make-your-own-waffles, eggs, bacon, sausage, and much more, or cooked-to-order eggs, omelet, etc.

Beds comfy, shower very nice except glass doesn't completely enclose shower and you need to be careful not to get the bathroom floor wet. Hot water was wonderful.
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Date of stay: December 2023Trip type: Travelled with friends
Room Tip: Breakfast wasn't too busy on Saturday morning at 10:30. (Ended at 11:00)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom C wrote a review Nov 2021
2 contributions1 helpful vote
4.0 of 5 bubbles
Overall a very nice stay.

The Good:
Very close to the Mercedes Museum and the football park.
Front desk staff was really nice and helpful
Parking was easy and abundant
The room was clean, spacious and even though we were right across from the elevator we couldn’t hear a thing!

The OK:
Signage to get in the parking area is tough from the front as some areas are closed and some are open. If you miss it go around to the back and you’ll find parking!
Breakfast was only OK despite the front desks assertion it would be marvelous!!
Not close to a lot of restaurants for waking. It plenty of options for a little drive.

The bad:
Nothing!
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Céline Brunet, General Manager at Hilton Garden Inn Stuttgart NeckarPark
Responded 13 Nov 2021
Dear guest, thank you for being our guest during your visit in Stuttgart and for your very good rating here on tripadvisor. We are so glad to see, that you felt comfortable in room as well as with our friendly employees! It is with regret, that we couldn't convince you with our rich breakfast. We hope, that we will welcome you again soon. Many greetings from Stuttgart,
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CLJMG wrote a review Sept 2021
Aschaffenburg, Germany240 contributions130 helpful votes
3.0 of 5 bubbles
I booked the hotel as I am a diamond member and we wanted to go to the Mercedes Museum and although it is a nice hotel it is wholly without charm. Check in was pleasant but getting to our upgraded suite was a bit difficult as it involved the lift, a small flight of stairs and then straight though the restaurant and down a long corridor, not easy when you're carrying a weeks worth of luggage in several bike bags. The room was nice, with a sauna but the AC did not work so on our way out to explore the town I asked if they could have a look at it. On our return in the evening we were politely informed that the AC could not be fixed and they could not move us to another room as the hotel was now full, it was not full when we left as we received early check in! Anyway they offered us a couple of free drinks in the bar so we decided to go to the nice outdoor one down the side of the hotel, which was closed for a private function! We went up to the restaurant bar where we sat alone as all the other guests were sitting outside in the sun at the other bar. On returning to our room we had to open the windows as it was very warm to find the outside bar directly under our window, the party was not too bad but the clean up afterwards was extremely noisy! Breakfast was okay but very crowded.
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Date of stay: June 2021
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Céline Brunet, Geschäftsführer at Hilton Garden Inn Stuttgart NeckarPark
Responded 29 Sept 2021
Dear guest, thank you for being our guest during your visit in Stuttgart! We are so glad to see, that you felt comfortable with our employees and we could convince you with our rich breakfast buffet. Please be assured that we already working on improvement to fix our AC in the room. Unfortunately, the bar outside isn't part of our nice Hilton Garden Inn and we only have capacity to sit in our restaurant inside at the bar! Feedback like yours is very important to us, as we can only learn more about the wishes and needs of our guests and work on improving them. It is with regret, that we couldn't convince you with our whole product, but I do hope we have the pleasure of welcoming you back at the Hilton Garden Inn Stuttgart NeckarPark. Many greetings from Germany,
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Vincent De Vroey wrote a review Jan 2022
Tervuren, Belgium170 contributions131 helpful votes
1.0 of 5 bubbles
This hotel is a real disgrace to the Hilton brand and does not meet the normally high quality standards of the Hilton hotels. I stayed one night in this hotel with my family of 4 on the road to Austria.

As a Hilton HHONORS Diamond I did not receive any special welcome. We also did not receive any complementary room upgrade although the hotel was almost empty. Even worse, although we booked a room for 4 persons, the room was only prepared for 3 persons. We had to wait a long time to get it prepared which was not helpful since we arrived late in the evening for a short night stop on the road to Austria. Complementary water was not available. The hotel also looked rather dirty and worn out.

The breakfast was the worst. Our 12y and 14y old children (both fully vaccinated) were denied access to the (totally empty) breakfast room because they received their vaccination more than 3 months ago and according to the hotel would need a PCR test to access the totally empty breakfast room. The hotel did not show any flexibility to allow us to have breakfast in an area where nobody else was sitting. It is totally unacceptable that a hotel belonging to the Hilton brand discriminates against fully vaccinated young children (no approved booster vaccines are available for children younger than 18). The hotel was also not helpful to find another solution for us. The hotel also failed to inform us in advance on this new children-unfriendly policy since the hotel did only sent us a mail a few days before our stay about the 2G rule which should have been ok since we are all fully vaccinated (adults with boosters) and EU rules allow the COVID certificate to stay valid for 9 months. The personnel working at the breakfast looked uninterested and was very rude against us (they seemed happy that nobody was at the breakfast and could therefore lean back during working hours).

Avoid this hotel if you can, it does not meet Hilton standards and discriminates against small children without any health reasons!

I am also considering to file an official legal complaint against this hotel since it is totally unacceptable that they discriminate against young children for who no booster vaccines are available!
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Date of stay: January 2022
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Céline Brunet, General Manager at Hilton Garden Inn Stuttgart NeckarPark
Responded 20 Jan 2022
Dear guest, we are very pleased that we were able to contact your via e-mail. Many greetings from Stuttgart
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lorena Matusevicius wrote a review Mar 2020
1 contribution
2.0 of 5 bubbles
As the first time in Stuttgart it was difficult to know exactly how far the hotel was from the city center, when we arrived we realized that this was not where we wanted to be. We had a reservation for 3 nights but we knew that with 2 small kids, this location was not the most convenient. We talked to the receptionist twice, We wanted to cancel everything or at least 2 nights, we could stay the first night after flying from Stockholm (we were tired) the first thing we were informed was that we have to pay anyways... which we understand but is all about how you present this to your guest and how you meet their needs, the receptionist was nice but couldn’t take any desition so we talked to the Supervisor who instead of trying to help us giving us recommendations or motivations to stay, asked us in an arrogant way “but why do you want to leave?” Anyways, we ended up staying 1 night and checking out the next day, paying for 2 nights. When I asked for the cancellation policy I was told that they don’t have it and that it should be on my email. We understand the cancellation policy, and that you have to pay, but the way the met our needs it was without the “service in mind” we expected from Hilton. As a person that work in the industry (Scandic Hotels AB) I was very disappointed with how we were treated.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Céline B, Manager at Hilton Garden Inn Stuttgart NeckarPark
Responded 9 Mar 2020
Dear Imatu82, first of all I would like to thank you for choosing the Hilton Garden Inn Stuttgart NeckarPark for your visit to the city as well as for sharing your feedback with us! Please accept my sincere apologies that your experience at our hotel did not meet your expectations. Feedback such as yours is very important for us as it reflects our guests needs and identifies areas for improvement. So thank you very much for addressing your issues. It is with regret, that you didn't feel well with our team and please be assured, that we take your feedback very seriously and I will share your comments within our management team and we will work on improvement to fulfill our guests wishes and needs! Dear Imatu82, we do hope we have the pleasure of welcoming you back at the Hilton Garden Inn Stuttgart NeckarPark to restore your faith in our hotel and our whole product. Many greetings from Stuttgart,
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sfuhere wrote a review Sept 2023
uk797 contributions619 helpful votes
2.0 of 5 bubbles
Chose this hotel because we were visiting the Mercedes museum, and this is very close by. However getting in and out of Stuttgart by public transport was much more of a faff than I’d thought. There is a U bahn station close by but it only operates for big games at the adjacent sports stadiums, so that leaves you reliant on either the bus, the S bahn which is quite a long and boring walk, or the U bahn at Schlachthof which is a good 20 minute schlep over the river. It’s okay but not ideal, especially with luggage. Avoid travelling to/from Bad Canstatt which is a pretty unpleasant walk.

The rooms were okay but nothing very special, and were stuffy. The AC didn’t work very well and had a bright green light on the console which kept us awake at night. In fact the worst thing about staying here was the poor quality sleep I had every night. The TV had loads of channels, but only about ten of them actually worked. The bathroom was nice though. I paid about €130 a night and I thought that was too high a price for the quality and location.

I would recommend staying elsewhere. The hotel is in a rather strange area which is often quite dead, and not particularly pleasant or convenient. It can also be quite loud after an event.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kohlmi wrote a review Oct 2020
Switzerland59 contributions77 helpful votes
2.0 of 5 bubbles
Had a suite for one night. One sink was broken and could not be fixed because technician is in weekend. There were no glasses available to drink anything. Had to request such from reception and found out that they took it away because of corona. Why not put clean glasses in the room before guest arrive? Also I would expect the room to be setup for number of guests as per reservation - if I have to fold away the additional bed first before I can sit down on the couch (which is the foldable bed) I think the job is poorly done. But worst was the self service breakfast during corona period... a real mess with people touching everything. But everything was clean and the sauna a nice feature.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Céline Brunet, General Manager at Hilton Garden Inn Stuttgart NeckarPark
Responded 19 Oct 2020
Dear Kohlmi, thank you very much for being our guest and your time to give us a review. I'm happy you had an enjoyable stay and you liked the suite and the clean hotel. Please be assured that we take your feedback seriously especially in view of the current situation with covid 19! Feedback like yours is very important to us, as we can only learn more about the wishes and needs of our guests and work on improving them. We hope to welcome you back soon here in Stuttgart at Hilton Garden Inn! Warm regards, Jasmin Entenmann - Head of Front Office
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Diana B wrote a review Sept 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
Avoid this hotel at all costs!!!
On Friday, September 1, 2023, during my check in process. I specifically asked the front desk workers if I could park on the street and they assured me that I could park the car there without any problems. One of the people who I spoke with at the front desk was Roza. The next morning, at around 9:30am on September 2, 2023, I went outside to get my car and noticed that it was about to be towed away by a tow truck. When I asked traffic control clerks what happened (fortunately one of them spoke English), they informed me that I was not allowed to have my car parked there starting from 9:00am. I got them to agree to not tow away my car, but they told me that I would get a ticket issued for 500 euros and I should receive it through the car rental company.
I don’t speak German and completely relied on the information that was provided to me at the front desk during my check in process, which was communicated to me in English. Notice at the front desk was in German only. There was nothing about street closure in English.
When I talked to Roza at the check in counter the next day, she apologized for what has happened and it looked like during our check in process she forgot that the next day after our check in there was a game and there were parking restrictions. That was the reason she did not provide this information to us during the check in. She told us, she would talk to the hotel manager to see if she could take care of this situation and collected our contact information. Apparently, the next day Roza realized that it was entirely her fault and she would be fired or penalized for this and then told the manager that she had informed us of the parking restrictions but we ignored her advise. The hotel manager took her side and stated that the staff was highly trained and it was not their fault, and refused to compensate us for the ticket. While searching other hotel reviews on google, I found that the same thing happened to someone else a year ago.
In addition, on Friday, Sept 1, 2023 around 9.30pm we wanted to call the front desk, but the phone in the room was not working (no signal). We daughter had to get dressed and go downstairs to request an extra sheet. 40 minutes later, we still did not get anything. Then, my wife, after she took a shower, had to get dressed and go downstairs for the 2nd time to request a sheet. By the way, the phone was not working during our entire stay.
Moreover, when I booked a room, I requested a room on a quiet side of the hotel. It was very unpleasant to see that the hotel gave us a room facing construction side, which started around 8:00 in the morning and woke us up.
The hotel staff caused us serious emotional distress and almost ruined our vacation plans.
If the hotel manager wants to destroy tourism in the area and make people avoid this hotel, then she is executing perfectly!
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Date of stay: September 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LallySurrey wrote a review Jun 2023
Redhill, United Kingdom226 contributions68 helpful votes
5.0 of 5 bubbles
A great stay at this hotel. All staff were very helpful and polite and spoke perfect English. Breakfast had a huge selection of cooked food, fruit, meats, pastries etc.. We had a family room for myself and 2 teenagers. We would definitely return. Thank you.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amart wrote a review Dec 2022
5 contributions1 helpful vote
1.0 of 5 bubbles
I was on an important business trip, and the fire alarm went off at 130 am. It continued until 2 am. We were in the cold outside while the German fire department handled the situation. That same morning, when my associates and I had to leave and check out of the hotel at 5 am, I asked about the safety of the hotel and if what was burning, as I could smell something burning while everyone waited in the lobby. The front desk representative told me “yes, it was the microwave, I’m sorry”. I guess he burned his midnight snack and woke the entire hotel? Complete unacceptable. I’ll never stay at this property again if I can avoid it and will additionally ensure my coworkers take their future business elsewhere.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trail769746 asked a question Jan 2021
Banff, Canada22 contributions27 helpful votes
Is the sauna, massage and spa open during Covid-19?
Answer from Giuseppe T
Andover, United Kingdom15 contributions4 helpful votes
carpark is not free , but is easy to find space in the street , i never had problem to park , is very nice hotel
Aeysaurus asked a question Aug 2016
114 contributions12 helpful votes
Hi. Does Stadion metro station operate BAU in late October?
Answer from james e
Batesville, Indiana47 contributions13 helpful votes
It depends on if there is an event at the stadium or the arena
Answer from HolgerSteilenBrand
Stuttgart, Germany13 contributions2 helpful votes
Dear guest, Our hotel is located just outside the city center. Here at the hotel and in the city center there are many opportunities to park. However, most are not free. Best regards
Kaydi D wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Visit the resturant! "
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Homeschool_Mom_Patti wrote a tip Dec 2023
Peachtree City, Georgia642 contributions117 helpful votes
4.0 of 5 bubbles
"Breakfast wasn't too busy on Saturday morning at 10:30. (Ended at 11:00)"
Read full review
Juergen wrote a tip Oct 2023
Adelaide, Australia8 contributions
3.0 of 5 bubbles
"Watch out for Football Games and access to the Hotel due to Road-closure due to Football. Pre book the Bed-size."
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Jim W wrote a tip Dec 2022
Sindelfingen, Germany7,360 contributions446 helpful votes
4.0 of 5 bubbles
"They have on-site parking at a very reasonable price."
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Living_in_Argentina wrote a tip Nov 2022
Valdosta, Georgia27 contributions7 helpful votes
5.0 of 5 bubbles
"The onsite restaurant was very good for the morning breakfast buffett, but after breakfast it didn't open again until 3pm."
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Not the right property for you?
There are more places to choose from in the Stuttgart area.
PRICE RANGE
£82 - £145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn stuttgart neckarpark hotel stuttgart, hilton stuttgart
LOCATION
GermanyBaden-WürttembergStuttgart
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN STUTTGART NECKARPARK - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hilton Garden Inn Stuttgart NeckarPark
Which popular attractions are close to Hilton Garden Inn Stuttgart NeckarPark?
Nearby attractions include Mercedes-Benz Museum (0.4 miles), Neckar Park (0.7 miles), and Mercedes Benz Arena (0.1 miles).
What are some of the property amenities at Hilton Garden Inn Stuttgart NeckarPark?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Garden Inn Stuttgart NeckarPark?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Stuttgart NeckarPark?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Stuttgart NeckarPark?
Conveniently located restaurants include Palm Beach, Stuttgarter Schlachthof, and Sportrestaurant im neckarpark.
Are there opportunities to exercise at Hilton Garden Inn Stuttgart NeckarPark?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Stuttgart NeckarPark?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Stuttgart NeckarPark?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Stuttgart NeckarPark offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Stuttgart NeckarPark?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Hilton Garden Inn Stuttgart NeckarPark?
Many travellers enjoy visiting Grabkapelle auf dem Wuerttemberg (1.9 miles), Palace Square (2.4 miles), and Frauenkirche Esslingen (4.8 miles).
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