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    Hotel Cristal

    Schwanthalerstr. 36, 80336 Munich, Bavaria, Germany
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    08/10/2017 09/10/2017
    Savings alert: 13% below average rate
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    US$89US$112
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    Traveller (168)
    Room & Suite (71)
    Dining (4)
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    Overview
    • Excellent15%
    • Very good44%
    • Average27%
    • Poor10%
    • Terrible4%
    Travellers talk about
    “train station” (57 reviews)
    “mini bar” (27 reviews)
    “triple room” (11 reviews)
    Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (663)
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    11 - 15 of 358 reviews

    Reviewed 26 July 2017

    We reserved a triple room and what we got was a suite with a roll away bed. The room was amazingly large with a living room and huge bathroom. NO FREE WIFI!! And the business center computer was out of service, though they let us...More

    1  Thank mnvacays
    Response from Martina K, Online-Marketing at Hotel CristalResponded 31 July 2017

    Dear mnvacays, thank you very much for your feedback! Our breakfast buffet is really varied, so the price is reasonable. In such a case please do not hesitate to contact our reception staff so that we can improve the cleanliness in your room. It would...More

    Reviewed 25 July 2017

    This hotel was ok and had its flaws. The staff were patronising upon arrival and we were made to feel dumb when the man at the desk misheard our request to check in; he snapped at us with a "I know what I'm doing." For...More

    Thank Faye W
    Response from Martina K, Online-Marketing at Hotel CristalResponded 31 July 2017

    Dear Faye W, thank you very much for your feedback! Of course, friendliness as well as helpfulness and efficiency of our staff are very important for us so we will teach our staff again. For your next stay in Munich our renovated comfort rooms would...More

    Reviewed 25 July 2017

    We stayed for one night awaiting our flight out the next day. We chose this hotel because of it's proximity to the Main Train Station. This hotel was clean, the rooms were comfortable and it was very easy to find (really only a two blocks...More

    Thank OpalSue
    Response from Martina K, Online-Marketing at Hotel CristalResponded 31 July 2017

    Dear OpalSue, thank you very much for your feedback! We’re really sorry for any inconveniences in our hotel. Especially for your problems with the payment. That’s not our standard. Our comfort rooms to the backyard are quieter and more spacious. These would be the perfect...More

    Reviewed 22 July 2017 via mobile

    Good location for access to central Munich but a noisy hotel in a not particularly pleasant area. Room was clean and tidy but nothing special. Receptionist was clearly embarrassed at charging for WiFi. Didn't think any credible establishments did this anymore. Also €16 pp for...More

    Thank Nigel W
    Response from Martina K, Online-Marketing at Hotel CristalResponded 31 July 2017

    Dear Nigel W, thank you very much for your feedback! By booking directly on our website, via e-mail or phone Wifi is free. Our breakfast provides a wide range of food and is good value for money. We would be delighted to welcome you a...More

    Reviewed 28 June 2017

    Great location near the main train station but rooms w/out double glazing or secondary windows so extremely noisy. Room not vented, air cond not working and shower badly mounted so that we could only get cold water (room 101). Bunch of loud and noisy drunk...More

    Thank Anne France B
    Response from Martina K, Online-Marketing at Hotel CristalResponded 2 July 2017

    Dear Anne France B, thank you very much for your review! The area around our hotel is just a busy area near train station, like in every other city in the world. So we can’t avoid any noise from the outside completely despite soundproofed windows...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$88 - US$440 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #80 Luxury Hotel in Munich
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Expedia, Booking.com, Cheap Tickets, Cancelon, Ctrip TA, Priceline, Agoda, Hotwire, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Cristal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • Bavaria >
    • Upper Bavaria >
    • Munich
    • Also Known As
    • Best Western Munich ,
    • Munich Best Western
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    Traveller (168)
    Room & Suite (71)
    Dining (4)
    Hotel & Grounds (71)
    Bathroom (31)
    Business Centre & Event Rooms (2)
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    Nearby Restaurants
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    Nearby Attractions
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    .13 miles away
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    Ask a question
    Questions & Answers
    Kirstyyyyy2
    24 July 2017|
    Answer
    Response from Martina K | Property representative |
    Dear Kirstyyyyy2, thank you very much for your request. There's an iron in the rooms. We're looking forward to your stay with us. Yours sincerely, Hotel Cristal München Team
    0
    Votes
    Google Translation
    Cliff E
    20 March 2017|
    AnswerShow all 2 answers
    Response from Martina K | Property representative |
    Dear guest, thank you very much for your question. You get free Wifi if you book directly via our homepage or via telephone and e-mail. It would be a great pleasure for our team to welcome you in our hotel. Yours... More
    0
    Votes
    Google Translation
    Jorge S
    21 October 2016|
    AnswerShow all 5 answers
    Response from Martina K | Property representative |
    Dear Mr S., thank you very much for your question. All our rooms in the Hotel Cristal München are renovated and in the same design. Our comfort rooms are located to the backyard. We’re looking forward to your upcoming stay... More
    1
    Vote
    Google Translation
    Room Tips
    "Don't let the staff order any day trips for you"
    Read review
    "do not choose a room with street view re noise"
    Read review
    "We had a room on the courtyard so it was very quiet. Nothing to see mind you but quiet."
    Read review
    "Comfort room off the street side"
    Read review
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