In November once again business trip to Munich, and once again the hotel of choice K+K am Harras . So here are the findings: Location - at Harras as the name is saying - with underground parking lot , so you can park your car if you need. Connected to U-Bahn and S-Bahn (the public transportation system of Munich). In the area there a few restaurants and across the street a taxi station. Room - was clean, bathroom equally clean - bed was comfortable and a strong Wi-Fi signal on the hotel grounds made "connection" to the web easy and simple. A/C available in the room - for heating in this case - nights in November in Munich are chilly. Due to C-19, masks were required, hand sanitizers available, distancing and use of the elevator by single person, etc, all in place. Service - check -in and check-out was fast and convenient - nothing to complain, the front desk personal very helpful, polite and speaking very good English. Breakfast - in the dinner of the hotel, was very good, a decent variety from day to day, with Bavarian classics and international favorites on the menu. Overall very good. Prices - I would say a good price to quality ratio - and they accept credit card. Overall once more a good stay at K+K, I can recommend you try it.…
+ fast and friendly check-in + all buildings in top condition, everything quite clean + functional furniture and equipment + enough space to stay overnight + huge selection of food for good and healthy breakfast with friendly helpfull staff + near to public transportations (subway, bus, ...) - no pets allowed - could not regulate air condition (either to hot in the room by closed windows - or by opened windows very loud traffic noise prevented from sleeping - staff from night shift couldn't help at all with air-condition
Saw this hotel in British Airways so must be good. Checked pricing and found a v good non refundable deal on Agoda. Booked 4 nights as also centrally located. Then read trip advisor and thought - oh nooo as reports weren’t good. However this hotel has been good, beds comfortable- pilllows requested firmer ones and got - housekeeping good. We ordered the larger double room without breakfast. No complaints re front desk either though weren’t very knowledgeable about things in the area. Happy to recommend this hotel
I have stay in two different business trips at this hotel and enjoyed it very much. It’s close to a subway and train station making it very practical to go to work or for a meal in the city center. The service at this hotel is also very good. The only thing I would like to see improved are the breakfast options.
This is an average hotel in Munich. The rooms are basic, and quite frankly in need of some renovations, it’s tired looking. Do not expect anything fancy. We were allowed to bring our dog along (always a plus). However, one morning I went to have breakfast and was yelled at by a rather nasty waitress; she was quite elderly, and rather rudely informed me I could not bring my dog to the breakfast room. I thought this rather odd considering my well-behaved dog was allowed in our room. I informed the waitress I would be taking my business elsewhere, and she should keep her bitterness to herself. Thankfully I found a lovely cafe nearby, offering the same array of options but for half the price. I’d like to warn fellow travellers that this is an issue, should they wish to bring their pets along.…
I was a single female traveler and chose to stay here due to its star rating connectivity to main city. I booked directly through the hotel website. (Stay dates: Late 2019). I checked in late at night and was given a room where the air conditioner did not work. It felt almost suffocating to sleep there at night. Next day, I asked them to either get it fixed or offer another room. The person at reception said the best they could do was provide a standing fan, as the repair person would not be available for the next two days. I do not understand why they couldn't have offered me another room especially since they were not sold out. The breakfast was awful. Limited choices in a dark, small space. Thankfully, they agreed to let me check out 2 days early and provide a refund. I moved in to the Holiday Inn a few blocks away, and it was amazing in comparison. Would never stay at a K+K hotel again.…
Stayed here for 10 days, would have checked out earlier but our credit card was charged for full stay when we checked in. Never saw or heard a vacuum. Staff not trained. Breakfast isn’t fresh, I think because of occupancy they continue to put out same items until used, fruit was tangy and bread was stale. Offerings were meager and low quality. Was offered 1 item from minibar in lobby daily if we didn’t use housekeeping. Hotels during this slow period should take the time to properly train their staff, which we expressed to staff when we asked housekeeping for coffee for our room, supposed to be included.
Our family of 12, including two high risk travelers in their 70s, booked a hotel stay in Jan 2020 (pre-pandemic) for two nights for Oktoberfest and we are unable to go due to COVID. Website advertises free cancellation during the pandemic and even though there are travel restrictions in place from the US to Germany, the hotel will not allow us to cancel. Instead they offered a credit to rebook + 15% surcharge even though their current rates for summer/fall 2021 are significantly cheaper. Highly recommend avoiding this hotel at all costs.
We booked this hotel through BA and were pleased with the hotel as it offered good value and excellent transport links. It is less than 100 metres to a S and U bahn station so getting there from the airport was easy and although it is not central you can get to all the central stations very quickly. Our room was fairly large and it was well equipped and clean with a very comfortable bed. The bathroom was also reasonably large with a good shower. We didn’t eat breakfast there preferring nearby choices which were cheaper.
Booked hotel stay in December 2019 for Oktoberfest and cannot go as a result of COVID. Website advertises free cancellation, but won’t cancel. Goodwill credit to rebook + 15% surcharge. Insult to injury.