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Novotel Munich City

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#56 of 379 Hotels in Munich
Certificate of Excellence
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Novotel Munich City
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2,393 Reviews from our TripAdvisor Community

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Showing 963: English reviews
amsterdam
Reviewed 4 days ago NEW

Nice reception area. Average rooms. Room service was a complex experience.Small offering, premium for delivery in room and very slow, no credit card etc. Food average. It does not stand out from other hotels.

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Helpful?
Thank alotofdots
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you for your important feedback. We regret that your experience with our service and the food did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On a personal note and on behalf of my team, I...

Geneva, Switzerland
HOTEL’S FAVOURITE REVIEW
Reviewed 5 October 2016 via mobile

The hotel might not be in the very centre but it is only a few stops away with the S-Bahn (direct from the airport) or about 15-20 minutes on the tramway. The front desk staff is super nice and they even gave us a key to the wellness facility to get changed as we arrived way before check-in time. The...

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Helpful?
1Thank Fabrizio45
About Hotel's Favourite Review
H3280SF, Manager at Novotel Munich City, responded to this review

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review! We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations....

Hurghada, Egypt
Reviewed 6 days ago NEW

it was a good stay, generally the hotel is good, clean, arranged, close to down town and very suitable for a business trip, the breakfast buffet was very good, staff are friendly, the rooms without terraces and the view is not good, there is no closed wardrobe there is just 3 shelves with a small place for hanging,

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Helpful?
Thank Sadek_Soliman
H3280SF, Manager at Novotel Munich City, responded to this review

On a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you” for the positive feedback and the big praise for the breakfast buffet and especially for the staff. I sincerely regret, that your experience with the room facilities did not completely meet your expectations; please allow us to express...

Minas Gerais
Reviewed 6 days ago NEW

This Novotel keep the Accor standard of great rooms, awesome bed, nice shower and a generous breakfest - all with the nice service from the people there! The hotel is close to a subway station, but not that close like the other hotels in the area that have a tunnel from the subway going inside the hotel Lobby. In this...

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Helpful?
Thank Tcarrijo
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you very much for the very positive review and the top remarks on the room and especially on the staff. I will gladly pass on your review to my team. We are looking forward to welcoming you as a guest in our hotel again. Best regards, Thomas Wacker General Manager

Reviewed 6 days ago NEWvia mobile

A truly 4 star hotel that is funky and cheerful and lots of natural lighting in the lobby lounge area. I have experienced the most unique table tennis table that's oval in shape. The Gourmet Bar serves refreshing beer and all kinds of freshly baked bread! Sandwiches are simply delicious. The buffet breakfast offers a good quality spread. Free wifi...

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Helpful?
Thank pam h
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you very much for the positive review and the wonderful feedback. I think, however, that you didn´t mean our hotel, becouse there is the unique table tennis table only in the Novotel Munic City Arnulfpark. Best regards, Thomas Wacker General Manager

Singapore, Singapore
Reviewed 1 week ago

This is a nice hotel. I was using this hotel for the first time; my usual is Mercure Altstadt. I took S7 to Rosenheimer Platz and walked through a covered underground passage way with very good signage to the hotel. If you are travelling with heavy luggage, you would need to drag it up the slope for 2 minutes once...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank suefr092017
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you for your positive review, the detailed and very nice feedback, and also for your critique. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my sincerest apologies for the faults regarding the rate including breakfast! We really appreciate your positive words in other aspects and are...

Reviewed 1 week ago via mobile

I had a new room but there was no desk or any place to work in my room. Everything was clean and reception was friendly. Hotel is nice and near trainstation. There are a few good german restaurants around and you are close to all the sights. With a desk it would have gotten 5 stars.

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Thank Koen v
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you for the top review and the great feedback. I sincerely regret thay you missed a desk. Regarding the next visit please inform the reservation department that you want a business room with a desk. My team and I look forward to welcoming you again soon on your next visit in Munich. Best regards, Thomas Wacker General Manager

Kiev, Ukraine
Reviewed 2 weeks ago

what i've liked: - separate lift for welness area (alway good not to join in the lift business people in suits while you are in robe and slippers going to the pool) - very good bed, i slept really well - clean room and bathroom - good breakfast what can be improved: - cold water in the pool - there...

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Helpful?
Thank Iryna T
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you very much for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the pool and the possibility to iron in the room. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the faults regarding the house-keeping...

Istanbul, Turkey
Reviewed 2 weeks ago via mobile

It must be a conference week because else I don't understand they can get away with asking 225€ for this piece of 1980's 'glory'. It's really long in the tooth in the herbal areas and despite a refresh in the rooms they don't look like anything remotely up to date. I don't pay for this yet feel cheated.

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Thank Michel V
H3280SF, Manager at Novotel Munich City, responded to this review

We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. We sincerely hope, that after the renovation you will like the hotel. I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave...

Frankfurt, Germany
Reviewed 2 weeks ago

Modern Hotel in a pretty central Location. Rooms will be refurbished as of Feb 2017. Alas we didn't have yet a refurbished one, but most amenities were there anyway. Slippers and a bathrobe in the room would have been nice, though.

Review collected in partnership with Accorhotels.com
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Thank georgh35
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you very much for the top review and the great feedback. We are delighted that you really enjoyed your stay with us. My team and I look forward to welcoming you again soon on your next visit in Munich. Best regards, Thomas Wacker General Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The modern 4-star Novotel Munchen City is located in the heart of the Bavarian state capital, just minutes from the Deutsches Museum, the Gasteig cultural center and Marienplatz. The hotel is close to Rosenheimer Platz station so can be easily reached bypublic transport and is therefore an ideal destination for those travelling by rail or air. When it is time to relax, why not visit the free spa area with its pool, sauna, steam bath and fitness center. In addition to 307 air-conditioned rooms, the non smoking hotel features a restaurant, bar and terrace. The separate conference center and terrace offers five meeting rooms for 210 people. A garage is available for guests arriving by car. ... more   less 

Additional Information about Novotel Munich City

Address: Hochstrasse 11, 81669 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: £77 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Munich City 4*
Number of rooms: 307
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Hotel.de, Expedia, ACCOR and Travelocity so you can book your Novotel Munich City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Muenchen City Hotel Munich
Novotel Hotel Munich
Novotel Munich
Munich Novotel
Hotel Style:
#33 Luxury Hotel in Munich
#48 Family Hotel in Munich
#51 Business Hotel in Munich
#60 Romantic Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Munich City staff and other travellers.
22 questions
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Questions? Get answers from Novotel Munich City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are renovated and newly equipped rooms on the 4th floor”
 of 5 bubbles 315irynat, 6 Feb 2017 | Read review
“ask for a high floor rooms”
 of 5 bubbles ksun179, 28 Jan 2017 | Read review
“Be aware that some rooms face into the courtyard and if you want your windows open to ease the stuffiness, it can be quite noisy.”
 of 5 bubbles MsSB_13, 13 Jan 2017 | Read review
“I had a room on 4th floor, very quiet”
 of 5 bubbles Jodezter, 14 Dec 2016 | Read review
“ask for very quiet room in higher floors”
 of 5 bubbles elvanazhezha, 2 Dec 2016 | Read review
5 of 5