The Charles Hotel
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The Charles Hotel

Sophienstrasse 28, 80333 Munich, Bavaria Germany
Traveller (978)
Panorama at The Charles Hotel
360
Panoramas (12)
Junior Suite
Room & Suite (606)
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£615
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£615
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About

4.5
#2 of 421 hotels in Munich
4.6 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
The hotel is situated near the Old Botanical Garden, close to exclusive shopping areas,such as Theatinerstrasse and Maximilianstrasse. All 160 rooms and suites are bright and appointed with a large bathroom decorated with original Nymphenburg porcelain. Enjoy modern botanical bistronomy in the Sophia's Restaurant & Bar with sun terrace. Our The Charles Spa with pool, sauna, steam bath and fitness room is another highlight for your well-being.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Paid private parking on-site
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Room service
Safe
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
5.0 of 5 stars
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Russian, Arabic and 2 more

Location

Sophienstrasse 28, 80333 Munich, Bavaria Germany
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Munich Airport
17.7 mi
See all flights
Königsplatz
4 minMunich U-Bahn
Hauptbahnhof
5 minMunich U-Bahn
2,203Reviews46Q+A100Room tips

Reviews
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Traveller rating
  • 1,776
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Detailed Reviews
Brenda wrote a review Sept 2021
7 contributions
+1
5.0 of 5 bubbles
My stay at The Charles Hotel was amazing! This hotel is filled with Old World Charm from the bellman to the afternoon tea served in the lobby. The staff is more than accommodating and very friendly. The atmosphere is contemporary with all the modern coveniences. The breakfast room is amazing and offers a huge assortment of bakery items, pretzels, fresh honey, fruits, meats, yogurts, cereals and made to order eggs. Rooms are well kept with usb plugs, coffee/tea makers and a stocked mini frig. Sophia restaurant was wonderful and the bar is hopping after dinner crowd disappears and offers an outdoor patio. We will definitely stay here again on our next visit to Munich!
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Date of stay: August 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janina Buck, Other at The Charles Hotel
Responded 12 Oct 2021
Dear guest, Thank you for sharing your wonderful feeeback on TripAdvisor and for choosing to stay at The Charles Hotel during you visit to Munich. We ware happy to hear that not only the friendliness of our Team but also the interior design and your visit at the Sophia's restaurant was after your liking. We are looking forward to welcoming you back again soon. Best regards Your THE CHARLES HOTEL Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen C wrote a review Jan 2020
Alexandria, Virginia23 contributions35 helpful votes
5.0 of 5 bubbles
My husband and I just spent a week at this hotel and I highly recommend it!, First of the staff is amazing. They are highly professional and go out of their way to assist. The hotel is in a perfect location. The train station is just 2 blocks away and main parts of Munich are within walking distance.
Our room was superb! A comfortable king bed with a chair and lounging couch. The room itself was spacious and immaculate. The bathroom was exquisite. Marble heated floors with an incredible walk-in shower, a soaking tub, and separate water closet.
Breakfast was included with our room and it was simply divine. It had everything you could possibly want. The restaurant also offers lunch and dinner.
The hotel also has a full service spa. We did not try any of the spa services but I a, sure they are first rate.
If you are planning a trip to Munich, this is the place to stay. If you call the hotel directly, then will meet and beat any price you find online.
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_TCH, Executive Assistant to General Manager at The Charles Hotel
Responded 23 Jan 2020
Dear Guest, Thank you for your recent stay at The Charles Hotel and your fantastic review on TripAdvisor. We are delighted you took away such postive impressions of your stay with us. Hopefully we may welcome you back soon. Best wishes, The Charles Hotel Team
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Tough-Guy wrote a review Jul 2023
Longboat Key, Florida29 contributions45 helpful votes
5.0 of 5 bubbles
The Charles had probably the friendliest and most professional staff I can remember. When we arrived I asked for more hangers and some firm pillows, and they appeared promptly. Room service breakfast was a treat, and Ricard our room service waiter brightened each day. The room design is just brilliant, space enough that it feels like an apartment, with the largest and brightest window any European city hotel I have slept in, and the window opens like a French door. We paid for the park view room, and thus looked out at a forest right outside our window, where the linden trees were in bloom and smelled like heaven.

The Spa has the largest indoor hotel pool i have ever used, big enough at 15 meters that you can swim laps. I left my swimsuit behind on day one, and the staff found it for me when I returned a week later.

The weak spot is the onsite restaurant Sophie's, far too "fine dining" and prices that are twice as high as the quality. Also, they closed it for events two nights running, and one of those was the one time we really needed an on site restaurant. If you go, and need a friendly local restaurant, the Park Cafe is 100 meters down Sophienstrasse, it looks like nothing when you walk by, but inside it is cheerful open and fun, and very good value. The young concierge on duty had somehow never heard of it.
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Date of stay: June 2023
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Pay for the panoramic room, you will feel like you are in a forest.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Charles Hotel Management, Other at The Charles Hotel
Responded 30 Jul 2023
Dear jeffreyjF3473PP, Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience at The Charles. Our staff takes great pride in providing excellent service, and we're thrilled to know that you found them to be the friendliest and most professional you've encountered. We're glad that we could promptly fulfill your requests, ensuring your comfort during your stay and you enjoyed the room design. We're pleased that you had a great time at our Spa, and our team was able to retrieve your swimsuit when you accidentally left it behind. We apologize for any inconvenience you experienced regarding the onsite restaurant, Sophie's. Your feedback is valuable to us, and we will take it into consideration to enhance our guests' dining experiences. We truly appreciate your positive comments and look forward to welcoming you back on your future visits to The Charles. Best regards, Florian Steinmaier General Manager The Charles Hotel, Munich
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George B wrote a review Oct 2022
Preveza, Greece7 contributions8 helpful votes
+1
1.0 of 5 bubbles
Charles Hotel (Rocco forte) in Munich is a unique experience. With only 750 euros/night, approximately, we stayed with my family in an executive panoramic view room of this five stars hotel!!! It’s like you leave in a National History Museum. The room was decorated with huge spider nets of different species just above your bed. It is high time to overtake your arachnophobia. In the morning you have the unique opportunity to taste honey just taken from the bees with all the ants of the tree. Who will have this great experience? Only you and Indiana Jones with only, remember, 750 euros. If you spend a little more money and you decide to have a dinner at the terrace of the hotel you will be surrounded by little cute mice. Just try not to shout (because you are extremely happy, of course). If you meet one of them, it is agouti (shown on the photo) named “Vrasidas” pleeease send greetings.
The only think I didn’t like it was the complementary Nesspresso like coffee. The first day, when we just came into the room I decided to enjoy a coffee just below the spider net. I was socked and it drove me crazy when I found out that only one of the 6 capsules in total in the special self placed was used. Crazy!! If tomorrow we will not find coffee at the supermarket we know who is responsible. Coffee capsules have to be used again and again at least 5 times before you throw them to the rubbish!!!!
Special thanks for the dirty windows. Even if it was 5 minutes job to clean the windows they manage to bring all Sahara sand on them. Congratulations. How many months you left them dirty for this super special effect???!!!!
We are very happy. We lived for 5 nights in August in the middle of Europe and it was like we went for safari.
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Date of stay: August 2022
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Charles Hotel Management, Sonstige at The Charles Hotel
Responded 11 Oct 2022
Dear George B, first of all we would like to apologize for the inconvenience you´ve experienced during your stay with us here in Munich. This is for sure not a impression or memory we want to create for our guests and this does not match our Rocco Forte Standards we pride ourselves for. Our team worked hard to resolve all these shortfalls accordingly to avoid any similar experience in the future. We know this can´t make your experience unhappen but we want to express how serious we´ve taken your feedback. We appreciated that you had been in touch with our Manager on Duty during your stay. However, we would appreciate to review your experience again with you and therefore will contact you directly. Thank you and best regards Yours The Charles Hotel Management Team
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NR_Traveler wrote a review May 2022
Tampa, Florida22 contributions31 helpful votes
5.0 of 5 bubbles
This was my second stay at the Charles Hotel. My first stay was pre pandemic, I am happy to see the hotel operating with the same level of comfort, and professionalism, as before the pandemic.

The rooms are especially large, and very well appointed. Cleaning services twice per day really made the room feel safe and clean.

Spa services were excellent, and the steam / sauna area is a treat to enjoy.

The staff, what can I say about the staff? Some of the friendliest, and most professional team that you could want at a hotel! Absolutely amazing people.

A few that were especially noteworthy are:

Charlotte, that works in the restaurant and bar is an absolute delight! Very welcoming and remembered us the whole trip. Hopefully a long term star at the Rocco Forte brand.

Another super star is Lena at Concierge. If I didn’t know better, I would think she owned the hotel. She takes such pride in the guests stay and comfort, it is amazing. Always checking up with us on our visit, and confirming any plans she made for us were to our satisfaction. She truly ensured our trip was flawless.

Claudia in Concierge was also out of this world with her willingness to go the extra mile to support our trip.

Thank you all for the most enjoyable stay!
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Very convenient walk to the main train station.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Charles Hotel Management, Other at The Charles Hotel
Responded 12 May 2022
Dear NR_Traveler, On behalf of our General Manager I would like to thank you very much for choosing to stay at The Charles Hotel during your time in Munich and for reviewing our hotel. Your great feedback is very encouraging and much appreciated by all of us here at The Charles Hotel. Especially Charlotte, Lena and Claudia were touched by their special mention in your review. We would be delighted to welcome you back to The Charles Hotel next time your travels bring you to Munich. With all good wishes, General Manager THE CHARLES HOTEL
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Emma H wrote a review Jan 2022
4 contributions1 helpful vote
5.0 of 5 bubbles
Excellent location. Very impressed with the evening 'turn down' service - slippers by the bed, toiletries arranged. Large, bright rooms. Great breakfast and one of the best Aperol Spritz' I've had in a while :-). Recommended.
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Review collected in partnership with this hotel
Date of stay: December 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greg B wrote a review Dec 2022
34 contributions7 helpful votes
5.0 of 5 bubbles
We came to Munich to enjoy the Christmas markets. The Charles Hotel could not have been a better choice for our three days family stay. The room was very spacious, even with the addition of the extra bed for our daughter, and extremely well appointed. The location worked very well for us, easily accessed by car a few minutes off the motorway, and close to the center (5/10mn walk).
The staff could have been kinder and more helpful. The Concierges went out of their way to secure dinner reservations for us, in great Bavarian restaurants, on nights when it seemed every corporation was organising its Christmas dinner! On the second day of our stay, I asked for the dinner reservation at 9AM on our way out to shop and visit. They managed to find something - which turned out great - at around 7PM after calling 45 restaurants! Even the General Manager jumped in!
I would recommend The Charles to anybody travelling to Munich and will gladly return on our next visit.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Charles Hotel Management, Other at The Charles Hotel
Responded 12 Dec 2022
Dear GregBMilan72, Thank you for taking the time to share your impressions with us. We appreciate your feedback and are very proud of your words. It was a great pleasure to have you with us and even though it was a bit more difficult to make a reservation this time, we managed as a team and are very happy that you enjoyed it so much. I send you my best regards and hope to welcome you and your family back to Munich soon. Sincerely yours, Kevin de Marche Assistant Guest Relations Manager The Charles Hotel
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Frank C wrote a review Jan 2020
3 contributions3 helpful votes
5.0 of 5 bubbles
The hotel itself was wonderful. The food for our Christmas Eve meal was fair. We visited a different hotel for Christmas Day food and had a better meal at 1/3 the cost. Restaurant service was so-so, nothing special but all other aspects of the hotel were above average. Hotel staff were very receptive to our needs and courteous
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Review collected in partnership with this hotel
Date of stay: December 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_TCH, Executive Assistant to General Manager at The Charles Hotel
Responded 23 Jan 2020
Dear Guest, Thank you for choosing to stay at The Charles Hotel during the festive season and for sharing your feedback on TripAdvisor. We are delighted that you have enjoyed your stay with us and highly regret that we didn't meet your expectations at our Christmas Eve Dinner. Please accept our sincere aplogies for the inconveniences caused. It would be our sincere pleasure to welcome you back upon your next trip to Munich. Best regards, The Charles Hotel Team
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Manullo2310 wrote a review Nov 2022
Queenstown, New Zealand10 contributions
5.0 of 5 bubbles
My first stay at the Charles Hotel Munich and it exceeded my expectations.
I had a beautiful room on the seventh floor overlooking the Frauenturme with a spacious living room. Everything was well maintained and the minibar was outstanding.
Overall, the people made the difference and I was actually quite sad to leave.
Whenever they saw me they greeted me with a smile and addressed me by name.
Service is professional and yet unobtrusive and warm.
The hotel is located in the center of Munich, next to central station but facing a lovely park so there was no noise.
Breakfast was delicious. Plenty of local and international items on the buffet and they have a wide selection of freshly squeezed juices.
You have to try the pancakes.
There’s an indoor swimming pool and sauna in the basement. Service is very attentive

I had a lovely stay and cant wait to return next year.
If you’re looking for a true luxury hotel in the heart of Munich, you have to book the Charles Hotel.

Thank you Rocco Forte team
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Charles Hotel Management, Other at The Charles Hotel
Responded 26 Nov 2022
Dear Manullo2310, Thank you very much for your stay at The Charles Hotel. We are very pleased with your kind feedback and are very happy that you took away such great impressions from your stay. I gladly share your words with my colleagues and am very happy that we were able to give you a wonderful time in Munich. Especially your comment about the service and the hospitality of all colleagues fills me with pride. Thank you very much for your great review. We look forward to your next visit with us at The Charles Hotel. Best regards, Kevin de Marche Assistant Guest Relations Manager The Charles Hotel
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jmktravelsalot wrote a review Sept 2022
Arlington, Virginia471 contributions136 helpful votes
5.0 of 5 bubbles
From the minute we arrived to the minute we departed, our experience at the Charles Hotel was outstanding. The staff is incredibly friendly and helpful from the front desk, to the restaurants, to the bar and more. Our room was perfect, spacious, modern, clean and comfortable. The blackout curtains allow for a very dark room at night and it is super quiet at night, as well. Food at the restaurant is really good. We did breakfast daily (loved it). Ate at the bar a few times (great burger) and a group dinner at Sophia's in the evening. Sophia's offered great fine dining with a variety of foods for any palate. While the hotel is on the higher end of a room rate, it is totally worth the $ for the comfort, location, friendly staff and more.
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Date of stay: September 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Charles Hotel Management, Other at The Charles Hotel
Responded 27 Sept 2022
Dear jmktravelsalot, Thank you very much for your great words and the fantastic feedback. I am very pleased that we were able to offer you an all-around successful stay. It is great to read that you were able to enjoy so many different areas of our hotel and I am happy to share your compliments with the entire team. Please feel free to contact us directly for your next booking. We look forward to welcoming you back soon. Warm regards, Kevin de Marche Assistant Guest Relation Manager The Charles Hotel
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LuxTra22 asked a question Feb 2023
Milan, Italy172 contributions23 helpful votes
Do the elevators need the key to work? Thanks
Munich, Germany
Dear Ali842913, thank you so much for your request. We will have a special offering for Christmas eve and we are more than happy to share it with you. Please contact us directly via Email so we can provide you further Information. We are looking forward to make your stay a memorable one! Thank you and best regards The Charles Hotel Team
haldabbous asked a question Jun 2022
20 contributions17 helpful votes
Is the hotel sound proof
Answer from Mark
Boston, Massachusetts104 contributions55 helpful votes
May not be quite as great as the ratings we saw, but we liked Restaurant Irmi München (interior courtyard of the Meridien Hotel @ Goethestraße 4, 80336 München, Germany) and it was within walking distance. Good german beers, food, friendly service, and a nice atmosphere. Have fun!
Londonfamilytravelle wrote a tip 9 May
London9 contributions8 helpful votes
4.0 of 5 bubbles
"The cheaper, classic rooms overlook a building site. The windows are good and keep the noise out but the view is not the best!"
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DreamaG wrote a tip 9 May
Cary, North Carolina351 contributions132 helpful votes
5.0 of 5 bubbles
"Enjoy the spa during your stay and request a room with a view."
Read full review
Assigee110681 wrote a tip Feb 2024
Doha, Qatar211 contributions74 helpful votes
5.0 of 5 bubbles
"Parking available"
Read full review
JamesN601BN wrote a tip Jan 2024
Leawood, Kansas43 contributions60 helpful votes
3.0 of 5 bubbles
"Park facing rooms with balcony have great view."
Read full review
51Epicure wrote a tip Jan 2024
Paris, France20 contributions15 helpful votes
5.0 of 5 bubbles
"Everything is great here"
Read full review
Not the right property for you?
There are more places to choose from in the Munich area.
PRICE RANGE
£408 - £578 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
forte munich, munich forte
LOCATION
GermanyBavariaUpper BavariaMunich
NUMBER OF ROOMS
160
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE CHARLES HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Charles Hotel
Which popular attractions are close to The Charles Hotel?
Nearby attractions include NS-Dokumentationszentrum Muenchen (0.3 miles), Lenbachhaus (0.3 miles), and Gray Line Münchener Stadtrundfahrten (0.3 miles).
What are some of the property amenities at The Charles Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Charles Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Charles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Charles Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Charles Hotel?
Conveniently located restaurants include Vinothek by Geisel, Hamburgerei, and VI VADI Cucina Italiana.
Are there opportunities to exercise at The Charles Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Charles Hotel have airport transportation?
Yes, The Charles Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Charles Hotel located near the city centre?
Yes, it is 0.8 miles away from the centre of Munich.
Are any cleaning services offered at The Charles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Charles Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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