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Absolute nightmare!!!! got 5100 euro and a watch stolen while I was asleep!! Someone with access must have come in and now the hotel said there was no CCTV/camera on that floor and that they could not do anything about it!!!!
More details: I checked...More
Thank Arm V
Response from VictoriaPabst, Manager at Sheraton Carlton Hotel NuernbergResponded 17 January 2018
Dear Arm V,
In addition to the details you have written may we politely complete your description of the situation with the not exactly insignificant fact, that a complete list of door openings of the guest room lock had been handed out to you as...More
We stayed here and found the facilities and most of the services to be excellent. The room was of a high standard. The food was very good. Their bar was very busy and at times it can take a while to get your order.
We only stayed for one night prior to a river boat cruise. The front desk staff could not have been more friendly and helpful. The room and bathroom were very large and pleasant. The bed was very comfortable. We did have dinner in the dining...More
Stayed at the Sheraton on another business trip and always enjoy it.
The staff here makes all the difference as they are so service-minded, helpful and friendly.
The rooms are comfortable, though at the moment somewhat noisy as the hotel is expanding. This should be...More
We are travelling trough Germany by car and usually looking for nice places for
dinner and night. Stoping in many places was just disapointing. This time everything was perfet - nice room, good dinner, very helpful and smiling staff. We really recommend that hotel!
Response from VictoriaPabst | Property representative |
Thank you for reaching out! In general, guaranteed check-in is not before 15:00 hrs. If we do have availability though, we are more than happy to proceed the check-in earlier. We would recommend to call us directly at +49... More
Thank you for reaching out! In general, guaranteed check-in is not before 15:00 hrs. If we do have availability though, we are more than happy to proceed the check-in earlier. We would recommend to call us directly at +49 911 2003-0 to verify the booking situation for your specific date. Best regards from Nuremberg, your team of the Sheraton Carlton Nuernberg