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BEST WESTERN PREMIER Hotel Regensburg

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234 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Ramsau, Germany
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

My partner and I have stayed at this hotel on many occasions since it opened, sometimes more than once a year. The staff from all departments have always been very friendly, polite and attentive. We have nothing but praise for this hotel and will continue regular visits because we are always made to feel most welcome.

Helpful?
Thank Wilson24530085
BWRegensburg, Front Office Manager at BEST WESTERN PREMIER Hotel Regensburg, responded to this review

Dear guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we surely treat ALL of our guests with equal respect. If you are planning your next trip to Regensburg we would be more... More 

Princeton, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Even though we are a married couple, the front desk manager wouldn't let us stay in one room. He told us to take two separate rooms or to better leave. Calmly explaining that we were legally married only caused him to get furious. He started cursing at us for being gay and telling us that gay marriage doesn't exist. Avoiding... More 

Helpful?
3 Thank Eric_Hutton
Munich
Level Contributor
98 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
Reviewed 3 weeks ago

Pros: Decent breakfast spread. Clean room with comfortable bed. Cons: The location is a bit out of town. Only bus available and it doesn't run frequently. House keeping was inadequate. There's no shampoo nor shower gel in the bathroom when we check-in. The receptionist isn't very helpful with directions nor means of transportation to downtown. Gym close early, at 8... More 

Helpful?
2 Thank Venus_MW_Fan
BWRegensburg, Front Office Manager at BEST WESTERN PREMIER Hotel Regensburg, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. Feedback is always very important for us in order to improve our quality of service. However it is clearly communicated on all websites that our hotel is not in the city centre and obvious when you book the hotel. To give us a negative rating afterwards for our... More 

Seubersdorf, Germany
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 weeks ago

My wife & I spent the weekend in Regensburg and stayed at this hotel and enjoyed it. The hotel itself was great. Clean, great staff and the breakfast was awesome. This wasn't a problem for us, but the only downside is that this hotel is a 10 minute drive away from the downtown area. Again, not a problem for us... More 

Helpful?
Thank Chris C
BWRegensburg, Front Office Manager at BEST WESTERN PREMIER Hotel Regensburg, responded to this review

Dear guest, thank you very much for your great feedback. It was a pleasure accommodating you and we are very happy to hear that you have enjoyed your weekend stay to the fullest. We are looking forward to welcome you again in the near future. Your BEST WESTERN Welcome Team More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 October 2016 via mobile

Great and clean rooms, really polite staff, absolutely recommend to stay! Breakfast was really nice the bed was relaxing, bathroom was really clean and new, also we had really nice view! We couldn't ask for more!

Helpful?
Thank Theodore P
BWRegensburg, Front Office Manager at BEST WESTERN PREMIER Hotel Regensburg, responded to this review

Dear guest, thank you very much for the wonderful review of our hotel. We are very happy to hear that you have found your stay "excellent in all terms". We will gladly pass your compliments on to the whole staff and hope to welcome you again soon in the future. Your BEST WESTERN Welcome Team More 

Apple Valley, California
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 15 October 2016 via mobile

We stayed just one night but we were impressed with this hotel. Very modern furnishings and decor. Breakfast was also nice and extensive. It's not near the old town but a short drive; location is just off the autobahn.

Helpful?
Thank bb1769
BWRegensburg, Front Office Manager at BEST WESTERN PREMIER Hotel Regensburg, responded to this review

Dear guest, thank you very much for the positive review of our hotel. We are happy to hear that you´ve enjoyed our modern hotel and the breakfast and hope to welcome you again soon. Your BEST WESTERN Welcome Team More 

New York City, New York
Level Contributor
761 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed 12 October 2016

The hotel was gorgeous and well kept. You could not ask for more. But the hotel was far from the city center. Not even close to walking distance. We were on a bus tour o that was not a concern. The restaurant was tasty with a hearty breakfast.

Helpful?
Thank Mike N
BWRegensburg, Front Office Manager at BEST WESTERN PREMIER Hotel Regensburg, responded to this review

Dear guest, thank you very much for your positive review. Our hotel is approximately 2 miles away from the old town however it is easy to reach by bus or taxi in 10 minutes. We were happy to hear that you have enjoyed your stay and are looking forward to welcome you again in the future. Your BEST WESTERN Welcome... More 

Germany
Level Contributor
162 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 27 September 2016

Yes this is a nice hotel but one that you probably not remember much about. we had a family room which is definitely a larger since it is a corner room. we are diamond members and we asked for an upgrade few days in advance which was denied. when we arrived i noticed that the cover of our room key... More 

Helpful?
Thank das_ubersoldat
BWRegensburg, Front Office Manager at BEST WESTERN PREMIER Hotel Regensburg, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. First of all the family room you have received was an upgrade. Since we only have 3 suites and they were occupied at your time of stay we have upgraded you to a larger more comfortable family room. That does not seem unprofessional in our opinion. We are... More 

Hod HaSharon, HaMerkaz, Israel
Level Contributor
4 reviews
Reviewed 4 September 2016

From the minute of entering this hotel - all I can say is WOW ! The receptionist, the manager, nothing was too difficult for them - everything done with a smile and very professionally. All the staff really knew the meaning of COURTESY COSTS NO MONEY. The food was very good and hotel was clean. Another employee, Mr. Andre Frank,... More 

Helpful?
Thank lucyr2432014
BWRegensburg, Front Office Manager at BEST WESTERN PREMIER Hotel Regensburg, responded to this review

Dear guest, thank you very much for the positive review of our hotel. We are very happy to hear that our staff has participated to make your holiday a holiday to remember. It is truely wonderful to read that you have enjoyed your vacation at our hotel. We will pass the compliments to all employees and would be very pleased... More 

Tubingen, Germany
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 August 2016

This hotel is easy to reach from the highway; distance to the city center is OK but not within a footwalk. We used our car to get to the old town but allegedly there is a public transport as well. The hotel itself is modern and well-kept, we like it very much and go there often. While sitting in the... More 

Helpful?
Thank Herbert K
BWRegensburg, Front Office Manager at BEST WESTERN PREMIER Hotel Regensburg, responded to this review

Dear guest, thank you very much for the positive review of our hotel. We are very glad to hear that you have enjoyed your stay to the fullest and will pass the compliments on to our entire staff and the restaurant. We are looking forward to welcome you again soon. Your BEST WESTERN Welcome Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about BEST WESTERN PREMIER Hotel Regensburg

Address: Ziegetsdorfer Str. 111, 93051, Regensburg, Bavaria, Germany
Region: Germany > Bavaria > Upper Palatinate > Regensburg
Price Range: £82 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN PREMIER Hotel Regensburg 4.5*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#1 Business Hotel in Regensburg
#3 Romantic Hotel in Regensburg
#3 Luxury Hotel in Regensburg
#6 Family Hotel in Regensburg
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER Hotel Regensburg staff and other travellers.
4 questions
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Orlando
over a year ago

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Questions? Get answers from BEST WESTERN PREMIER Hotel Regensburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“either south side of corner room”
 of 5 bubbles lucyr2432014, 4 Sep 2016 | Read review
“Top floor, family room”
 of 5 bubbles Nenkosi, 1 Jul 2016 | Read review
“if you want peace ask for a room on the non street side.”
 of 5 bubbles Elsetravelling, 10 Aug 2015 | Read review
“Good place overall, just don't rely on the staff for much”
 of 5 bubbles fish3324, 19 May 2015 | Read review
“try to get a room to garden side since street side could be less quiet”
 of 5 bubbles eckardth, 27 Oct 2013 | Read review
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