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Altstadthotel Arch - Hotelneubau

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15 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Reviewed 12 October 2016

This is a very nice hotel with all of the expected modern amenities in a very old building in which the old beams, rafters, and curved walls remain. The modern artwork works well with the old features. The sizes and shapes of rooms vary. The buffet breakfast was very complete (even included champagne) and served in a lovely setting. The...

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Thank Kathy G
Reviewed 15 July 2015

Right in the heart of the old town and within walking distance of most attractions. Great breakfast, clean rooms and very pleasant staff. We booked a discount rate so had a bit of a walk and a few ups and downs stairs wise, not great with a toddler but that can be expected with a discount rate. Overall would recommend.

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Thank Susiewashington
knerr, Manager at Altstadthotel Arch - Hotelneubau, responded to this review

Dear Susie from Washington, thank you very much for your great feedback to your stay at our Altstadthotel Arch - neues Haus. We are looking forward to welcome you soon again. Bavarian wishes and regards, Nadine Gregor Customer Care Regensburghotel.de

Timisoara, Romania
Reviewed 9 July 2015

I stayed in this hotel for 2 nights. Hotel is located in down-town of Regensburg. Location is great. Staff of the hotel is friendly. Hotel looks nice overall. Nice tasty breakfast in the morning. Windows are closing very nicely. So no noise from the street can be hired in the room. Room was clean even if furniture looks old. The...

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Thank ViaceslavGuzun
Johannesburg, South Africa
Reviewed 26 May 2014 via mobile

Great location if you are looking to be in the centre. Modern,clean room Good service Very good breakfast. The only thing I didn't like was the fact that there was no tea/coffee in the room. No dressing gown/slippers.It would have been great if the breakfast was officially served from 6:00 or 6:30. (Important if you're there for business/work)

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Thank marbid
knerr, Leiter Gästebetreuung at Altstadthotel Arch - Hotelneubau, responded to this review

Dear Marbid, thank you very much for your feedback to your stay at our Altstadthotel Arch. We also thank you for your helpful suggestions - we will check the possibilties. We hope to welcome you soon again and send you best bavarian wishes! Nadine Gregor Customer Care Regensburghotel.de

Melbourne, Australia
Reviewed 8 October 2013

Arrived at the hotel to be told the car park was a bit of a walk. It is a Public Car Park but if you ask you can get a small discount. The hotel is a little awkward to get to as signs indicate no vehicle access. Well, from here it only became very disappointing. The female receptionists can only...

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2Thank Beetle101
Los Angeles
Reviewed 3 September 2013

This hotel is perfectly located on a main square, with easy walking to most any destination, and was a great value. The rooms are small but sufficient. My only warning is to avoid rooms facing the square if you don't stay up past 1 or 2 am, as the square can be a bit noisy. But that's not an issue...

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1Thank Ken M
knerr, Geschäftsführer at Altstadthotel Arch - Hotelneubau, responded to this review

Dear guest, Thank you very much for your feedback during your stay with us. It is very important to us to improve our service, monitor our strengths and weaknesses, and be able to fulfill your needs at all times. We also thank you very much for your good feedback to our Altstadthotel Arch. We hope to welcome you soon at...

Beijing, China
Reviewed 1 January 2013

The hotel is in the center of the old Regensburg near the city hall. It was small and nice place to stay during my business trip in Regensburg. There were a lot of restaurants around the area. Like many other hotels in Europe, this hotel did not provide tooth brush and things alike. As most of the shops in the...

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Thank Rui L
Salisbury UK
Reviewed 5 November 2012

A pleasant refurbished hotel which is well placed in the city centre for seeing all the main sights of interest and going to the theatre/opera. Included in the price is a good breakfast. There is an cafe within the hotel - Cafe Noah - offering excellent coffee and cakes at reasonable prices.

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Thank Morgan712
knerr, Manager at Altstadthotel Arch - Hotelneubau, responded to this review

Dear Guest, Thank you very much for your feedback during your stay with us. It is very important to us to improve our service, monitor our strengths and weaknesses, and be able to fulfill your needs at all times. We are very glad you have enjoyed your stay with us and we did a great servcie. We are looking forward...

bavaria
Reviewed 1 July 2012 via mobile

We would not go there again, staff at reception was very unfriendly and rude, room was extremly noisy, room change with an exaggerated uppricing was offered after lengthy discussions to the newer aircon part. Room there was OK but still overpriced. Food was average, city centre location in beautiful regensburg is nice, though.

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1Thank hightower875
knerr, Manager at Altstadthotel Arch - Hotelneubau, responded to this review

Dear guest, Thank you very much for your feedback during your stay with us. It is very important to us to improve our service, monitor our strengths and weaknesses, and be able to fulfill your needs at all times. I would really like to apologies our receptionist were unfriendly. We can not explain this error and we assure you that...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service

Additional Information about Altstadthotel Arch - Hotelneubau

Address: Haidplatz 2, 93047, Regensburg, Bavaria, Germany
Region: Germany > Bavaria > Upper Palatinate > Regensburg
Price Range: £101 - £127 (Based on Average Rates for a Standard Room)
Number of rooms: 65
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor on the back (south) side is quietest. Closing the window blocked street noise almost completely.”
 of 5 bubbles kathyg485, 12 Oct 2016 | Read review
“Book direct”
 of 5 bubbles Susiewashington, 15 Jul 2015 | Read review
“Choose a room at the back of the Hotel as the noise from the front will restrict your sleep. You need to have windows open due to the temperature in the rooms.”
 of 5 bubbles Beetle101, 8 Oct 2013 | Read review
“Top floor is a bit warm, and rooms facing the square are somewhat noisy.”
  • Sunset from my room
  • More of the view from my room
  • A view from my hotel room.
 of 5 bubbles moretoons, 3 Sep 2013 | Read review
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