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Axel Hotel Berlin

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Axel Hotel Berlin
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1,567 Reviews from our TripAdvisor Community

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Showing 972: English reviews
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Leeds, United Kingdom
Reviewed 3 days ago NEW

Booked this hotel as was a good deal at 210 Euros for 3 nights. Overall it was a good stay with the location being excellent to visit all the sights in Berlin. The bed was very comfortable and although the room is darkly furnished there are plenty of lights to illuminate the room. The wifi was adequate but not especially...

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Thank tezzatime
Copenhagen, Denmark
Reviewed 6 days ago NEW

Black walls, black curtains, very dim lighting. Bring a torch, or even your own table lamps. The rooms are designer trendy but clearly designed to be looked at rather than used. The shower is a glass cubicle in the middle of the room - the toilet does have a sliding door but even so, if you're sharing the room it...

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Thank Mermate1
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Mermate, I really appreciate your feedback and the time you spent on it. In Axel Hotel Berlín, we always try to improve our services so that our customers can enjoy the hotel and its facilities. I would also like to apologize if our decor was not to your liking, and that our facilities seemed small. I hope you can...

Reviewed 1 week ago via mobile

We Very much enjoyed our lastest stay at the Axel. We were lucky enough to stay in the Berlin Suite with its fab views. We found the service to be friendly ( if a touch reserved) and efficient. Shame the spa was closed during our stay, but we look forward to seeing the updated spa when we next stay.

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1Thank Paul K
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Paul, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Juan Carlos Utrilla General...

Edinburgh, United Kingdom
Reviewed 1 week ago

This place is amazing, Was there for Christmas 2016, was fantastic, staff are friendly, hotel is clean, got a room upgrade due to the spa being out of order, only down side, there was an odd smell in the corridor but not offensive and it was not in the room.

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Helpful?
Thank FrasMilne
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Guest, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Juan Carlos Utrilla General...

Greater London, United Kingdom
Reviewed 1 week ago via mobile

Having stayed at Axel Barcelona in the past I expected a much better standard at this hotel. However the checkin procedure was slow, inefficient and not welcoming. The staff barely made eye contact. As we arrived a guest was checking out and clearly angry with the attitude and service of the staff who couldn't print a receipt. Our rooms were...

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Helpful?
Thank Ian M
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Ian, first of all, thank you very much for your long description and for helping us improve on the things that still need to be corrected. We have taken note of everything, and I assure you that your comments will be taken into account. Thanks for your understanding. A big hug from Berlin Juan Carlos Utrilla General Manager Axel...

Αθήνα, Ελλάδα
Reviewed 1 week ago

Really nice hotel, with nice view in good location! The only negative it was the air conditioning and the room was really hot even if was February! We close the air condition at 23:00 and the room was still really hot even at 08:00. No option to open the window with -4!

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Thank JeanKatz
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Jean, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate your time and your opinion. I hope to see you soon in Axel Hotel Berlín or at one of our Axel Hotels around the world. Yours Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín

London, United Kingdom
Reviewed 1 week ago

Have stayed here a few times over the last five years - have found the rooms to be increasingly worn, the air conditioning frequently broken, the common areas dirty and the staff to be indifferent or rude. The best thing about the Axel is its location but for the price there are better hotels nearby.

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Thank rav992017
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Guest, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate your time and your opinion. I hope to see you soon in Axel Hotel Berlín or at one of our Axel Hotels around the world. Yours Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín

Crawley
Reviewed 2 weeks ago

We booked this hotel about six months before our stay. About six weeks before our stay we got an email saying that the gym would be unavailable due to a fire, and gave us the opportunity to cancel for a full refund. We decided to stay in exchange for a discounted rate. I asked the hotel to recommend an alternative...

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Thank Samshltn
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

I´m really sorry that your last stay with us has not been as expected. I want to inform you that all your comments will be taken into account and the necessary measures will be taken. For us the most important is the comfort of our customers, and in your case, it seems that we have not reached the expectations. I...

Littlehampton
Reviewed 3 weeks ago via mobile

Spent two nights with my boyfriend. For the location, it's very good, located near the Zoo and main shops. Underground a couple of minutes walk across the road so easy to travel across Berlin. As for the hotel, staff were very friendly. Willing to help out with advice on where to visit. As for the room, I was slightly disappointed....

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Thank Thomas K
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Thomas, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate your time and your opinion. I hope to see you soon in Two Hotel Berlín by Axel or at one of our Axel Hotels around the world. Yours Sincerely, Juan Carlos Utrilla General Manager Axel...

Reviewed 3 weeks ago via mobile

Great stuff great location great service clean and very friendly manager Juan Carlos sure will do it another time great experience nice food nice atmosphere not expensive so friendly In love 5 stars..

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Thank Elie C
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Elie, First of all I would like to thank you for staying with us during your last visit in Berlín. Also thank you for your opinion and for sharing it with all travelers. Your opinion it´s very helpful for us and we really appreciate you take your time and give us your point of view about us. We hope...

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Staying in Schoneberg

Neighbourhood Profile
Schoneberg
In 1963, Schöneberg was the centre of the political west, inspiring John F. Kennedy to choose this area to famously announce, "Ich bin ein Berliner." Times may have changed, but modern-day Schöneberg still pays tribute to its historical legacies. Once the richest city outside of Berlin proper, the area's affluent past is still visible in ornate housing facades dating back to the Gründerzeit of the 19th century, while residents in fur coats walking their dogs or shopping in high-end KaDeWe continue the tradition with a modern flair. Schöneberg was also once the centre of the decadent and burlesque nightlife of the 1920s. It was here that Marlene Dietrich partied with Christopher Isherwood and the first gay bar in Germany was founded. Today, the gay community still revolves around Nollendorfplatz. The overground Ubahn station is even illuminated in rainbow colors, paying tribute to Schöneberg's progressive past.
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Schöneberg, the heart of the gay scene in the city, Axel Hotel Berlin is fascinating for its cosmopolitan spirit and delicious, by the careful combination of design and comfort, and for excellent service. The charm and elegant mix of gold on black, overlay and textures make Axel Hotel Berlin a unique space in the German capital. With 87 design rooms, fully equipped to provide guests with maximum confort and a different stay. ... more   less 

Additional Information about Axel Hotel Berlin

Address: Lietzenburger Str. 13-15, 10789 Berlin, Germany
Region: Germany > Berlin > Schoneberg
Price Range: £57 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Berlin 4*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#114 Business Hotel in Berlin
#119 Luxury Hotel in Berlin
#145 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Axel Hotel Berlin staff and other travellers.
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Questions? Get answers from Axel Hotel Berlin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do your homework before booking.”
 of 5 bubbles Astroboy2011, 17 Jan 2017 | Read review
“rooms facing the main road can be noisy”
 of 5 bubbles ashleyhorsley, 29 Dec 2016 | Read review
“Check the room before you accept it.”
 of 5 bubbles ley123, 6 Dec 2016 | Read review
“for a small surplus you can get a junior suite, and they are reall wurth the price.”
 of 5 bubbles timothyv811, 16 Nov 2016 | Read review
“Outer rooms on the higher floors, if you can splurge, go to a suite.”
 of 5 bubbles jumper_si, 4 Nov 2016 | Read review
5 of 5