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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We stayed here from 2nd to 7th July, room 806, we had emailed the hotel before for information/requests but did not receive a response.
We arrived before midday and asked if it was possible to check in early, the lady who attended to us gave...More
Thank Blanche&DaveMcColl
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 1 week ago
Dear Blanche & Dave McColl,
thank you for taking the time to share your feedback. Your review is very important to us as it helps us to improve. We were sorry to learn that we did not meet your expectations. Not cleaning a guest room...More
My partner and I stayed for a few nights in the hotel and I can't really fault it. Location was excellent, as was within walking distance from the train station, which has a direct link to the airport, and the tram to the city center...More
Thank David D
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 1 week ago
Dear David D,
thank you very much for your nice feedback and your great rating. We were pleased to read that you enjoyed your stay and we are looking forward to welcoming you back again soon.
Best regards, Ralph Alsdorf General Manager & the andel's...More
The hotel and the room itself are clean and well designed. The bathroom is also great with a separate bath and shower. We found the hotel itself to be fairly out the way of anything with it being a 30 minute subway ride to get...More
1 Thank Danielle A
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 2 weeks ago
Dear Danielle A,
thank you for sharing your feedback. We were sorry to learn about the inconvenience that you experienced with reception. Your review is very important to us as it helps us to improve.
We picked up your comments and will discuss them with...More
We stayed 2 nights in this hotel.We appreciated when they upgraded us to a suite but we had no aircondition in our bedroom.The room was very noisy. We were told that we could move to another room but it was after we unpacked our suitcases...More
Thank 484felixu
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 2 weeks ago
Dear 484felixu,
Thank you for taking the time to share your feedback. We are sorry about the inconvenience that you experienced during your stay. The air conditioning system in your suite could not be fixed immediately as our engineer needed to order a spare part...More
We stayed in this hotel in May for 4 nights. The hotel is located beside the train station so was easy to get to from the airport and easy to get around the city. We arrived at the hotel at 1pm and were able to...More
Thank Lauraa-9416
Response from Ralph_Alsdorf, Manager at Vienna House Andel's BerlinResponded 2 weeks ago
Dear Lauraa-9416,
thank you for taking the time to share your feedback. We are pleased to learn that you loved our comfortable rooms as well as our restaurant and bar and we were more than happy to share your praise of our friendly staff with...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$46 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#25 Spa Hotel in Berlin
#39 Best Value Hotel in Berlin
#41 Romantic Hotel in Berlin
#50 Luxury Hotel in Berlin
#55 Family Hotel in Berlin
#61 Business Hotel in Berlin
Room types
Suites ,
Non-Smoking Rooms ,
Smoking rooms available ,
Accessible rooms
Number of rooms
557
Reservation Options
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No Berlin neighbourhood has undergone a greater change than Prenzlauer Berg. The artists and non-conformists that defined the district’s intriguing subculture in the 1980s and 90s have been replaced by a young, hip crowd that frequents the many cafes. Where there were once run-down houses in the shadow of the Berlin Wall, there are now designer shops. Beautiful old homes have been modernized and renovated, and on Sundays,
...More
thousands turn the park next to remnants of the wall into a playground for street artists, musicians, and flea market shoppers. This attracts young urban families who enjoy the balance of big city life and small-town comfort. Meanwhile, trendy, young, upper-class visitors from all over the world are attracted to the local high-end shops, cafés, and sophisticated bars and restaurants. The merits of this transformation are a favorite topic of debate around the city, but it makes for some of the best people-watching Berlin has to offer.
It is including in the price of the booking however you have to pay extra for treatments. The spa staff are amazing and you can even use the spa after you've checked out of your hotel.
However please be advised that this... More
It is including in the price of the booking however you have to pay extra for treatments. The spa staff are amazing and you can even use the spa after you've checked out of your hotel.
However please be advised that this is a nudist spa.
They provide robes and towels
Response from Alexandre1370 | Reviewed this property |
I agree with the other answers. It is a new, modern, clean facility very very well served by many kinds of public transportation. Trams are half street crossing from the hotel reception door. Which makes Alexanderplatz with... More
I agree with the other answers. It is a new, modern, clean facility very very well served by many kinds of public transportation. Trams are half street crossing from the hotel reception door. Which makes Alexanderplatz with all its connections to everywhere in Berlin 10 minutes away from you and your mother.
When my mother visited me in Berlin, Andel's had not been opened yet. And I hosted her at Derag Livinghotel Grosser Kurfürst. It is a more traditional and older 4 star hotel, but it is much closer to city center and has the Markishes Museum subway station a few steps away from the front door. This station is part of the U2 line with has stations close to many touristic/historic places, including Alexanderplatz, and connects to other lines as U6 that also serves other touristic places.That way you and your mother will reach places commuting much less.
Maybe you would like to consider this option.
Response from infoexpertx | Reviewed this property |
Taxi if you are landing in Tegal. You can also get their by public transport but you need to get a bus from the airport to the nearest station Jungfernheide and then ride the train to Landsberger Allee
Public transport is... More
Taxi if you are landing in Tegal. You can also get their by public transport but you need to get a bus from the airport to the nearest station Jungfernheide and then ride the train to Landsberger Allee
Public transport is great in Berlin just make sure you buy a Berlin Welcome card at the airport which will give you unlimited travel for the number of days you specify.
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Room Tips
"Get a room close to the elevators, to keep in hotel walking to a minimum."
United Kingdom