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Mercure Hotel MOA Berlin

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#68 of 662 Hotels in Berlin
Certificate of Excellence
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Mercure Hotel MOA Berlin
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1,825 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Miami Beach, Florida
Reviewed 5 days ago NEW

There are so many things to like about the hotel. The rooms were great and the staff went out of their way to be helpful. They made it easy to modify changes in plans and were always there for a barrage of questions about transportation and places to visit.

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Helpful?
Thank scruffy451
ChapeauHotels, Leiter Front Office at Mercure Hotel MOA Berlin, responded to this review

Dear scruffy451, Thank you for your great feedback about your stay at Mercure Hotel MOA Berlin! We are pleased to read that you were totally satisfied with all of our hotel facilities and with our personal service. Your appreciation has been passed on to our employees and we can assure you that your comments will definitely be an inspiration to...

Jerusalem, Israel
Reviewed 2 weeks ago

A Nice and Modern hotel. Nicely decorated, lovely comfortable and very clean rooms. Good atmosphere. Just above a terrific supermarket. Very close to a Metro station. The only disadvantage is the need to change trains in order to arrive to the main attractions. The good price and the other advantages compensate this little inconvenience. Good value for the money.

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Helpful?
1Thank ashayovits
ChapeauHotels, Front Office Manager at Mercure Hotel MOA Berlin, responded to this review

Dear ashayovits, Thank you for your detailed review. We are glad to see that you had an enjoyable time at our hotel. I will pass your comments to the team and look forward to welcoming you again in the future. Kind regards, Paul Heymann

London, United Kingdom
Reviewed 2 weeks ago

Easy to get to from the airport (Tegel). Very close to the Ubahn and so easy to get into the city. Very friendly and helpful staff on the reception and in the restaurant. Fantastic rooms, great breakfast, safe & clean. Quiet at night and a nice bar if you don't feel like going out. The Atrium in the middle is...

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Helpful?
Thank evanslaurence
ChapeauHotels, Front Office Manager at Mercure Hotel MOA Berlin, responded to this review

Dear evanslaurence, Thank you so much for your wonderful feedback. We really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed your stay with us and that you had constantly friendly staff and service. We hope you had a pleasant trip back home and we hope to welcome you again...

Reviewed 3 weeks ago

Stay at Mercure was very pleasant, staff very friendly and helpful, their English was excellent. Room was very comfortable, slept very well. Hotel location is right next to the underground station, very convenient.

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Helpful?
Thank Eleanor S
ChapeauHotels, Front Office Manager at Mercure Hotel MOA Berlin, responded to this review

Dear Eleanor, Thanks a lot for your positive review about your stay in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and with our personal service. Thank you for your compliments. We hope to welcome you soon again. Kind regards, Paul Heymann

Niederreifenberg, Hessen, Germany
Reviewed 4 weeks ago

Booked this for two nights since I had to do in the area. It´s a 4star plus hotel with spacious rooms, friendly staff and in an area with lots shops, bars and restaurants. (parking is not a problem since Hotel is part of a little mall). The style of the Hotel is great for location since they have a gigantic...

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Helpful?
Thank Franziskus B
ChapeauHotels, Front Office Manager at Mercure Hotel MOA Berlin, responded to this review

Dear Franziskus B, Thank you for your wonderful remarks, which I have shared with our staff. We are delighted to hear that you enjoyed your stay, and look forward to welcoming you back soon. Best regards, Paul Heymann

Capelle aan den IJssel, Zuid-Holland, Netherlands
Reviewed 4 weeks ago

The hotel is not prominent in the neighborhood, but very near to the U bahn station Birkenstrasse. The people of the reception are most kindly. The room was really great. The service and the friendly staff were for me above any critic. I would recommend this hotel for anybody who wants to stay in Berlin. Not in the centre, but...

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Helpful?
Thank Hans H
ChapeauHotels, Front Office Manager at Mercure Hotel MOA Berlin, responded to this review

Dear hans H, Thank you for your detailed review. We are glad to see that you had an enjoyable time at our hotel. I will pass your comments to the team and look forward to welcoming you again in the future. Kind regards, Paul Heymann

Europe
Reviewed 4 weeks ago

A few nights here are more than enough! The stuff, well you see, someone spoke with you, others seemed to want to disappear. No extra advices about anything. You hade to asked about everything you wanted to know. The room was about the smallest I ever have had in any hotel. Was clean, but the daily service, did they forget...

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Helpful?
Thank SusanneEurope
ChapeauHotels, Front Office Manager at Mercure Hotel MOA Berlin, responded to this review

Dear SusanneEurope, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Istanbul, Turkey
Reviewed 4 weeks ago

Hotel building and decoration are new. The rooms are very clean. Staff is kind and helpful. They even kept our own pillow which we forgot at the room in our previous stay. They gave it back to us in our current stay. Minibar at the room is empty, instead they put a vending machine at the lobby, which I think...

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Helpful?
Thank resove
ChapeauHotels, Front Office Manager at Mercure Hotel MOA Berlin, responded to this review

Dear resove, Thank you for your detailed review. We are glad to hear that you had an enjoyable time at our hotel. I will pass your comments to the team and look forward to welcoming you again in the future. Kind regards, Paul Heymann

Doncaster, United Kingdom
Reviewed 4 weeks ago

Me and my girlfriend spent a long weekend at the Mercure MOA and coundlty have asked for more. Its staff were friendly, helpful and always smiling. Paul in particular, welcomed us and gave some great advice about sights to visit and places to eat around the city, along with his great sense of humour, this added to our great weekend...

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Helpful?
Thank Chris P
ChapeauHotels, Front Office Manager at Mercure Hotel MOA Berlin, responded to this review

Hello from Berlin, Thanks a lot for your positive review about your stay in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and with our personal service. Thank you as well for your compliment ;) We hope to welcome you soon again. Kind regards, Paul Heymann

Watford, United Kingdom
Reviewed 10 January 2017 via mobile

Myself and my partner stayed here for 3 nights over the new year period. Very easy to find the hotel as driving from the Airport. Very large car park with parking in and outside the hotel. Nice and easy check in with very friendly staff. Hotel room was very nice, clean and modern with a great bathroom with large shower...

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Helpful?
Thank Fordy2001
ChapeauHotels, Front Office Manager at Mercure Hotel MOA Berlin, responded to this review

Hello from Berlin, Thanks a lot for your positive review about your stay in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and with our personal service. We hope to welcome you soon again. Kind regards, Paul Heymann

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Staying in Moabit

Neighbourhood Profile
Moabit
You may not realize Moabit is one of the city’s most central neighbourhoods when you arrive at Hauptbahnhof (central station). Surrounded by waterways, Moabit is a quiet island protected from the hustle and bustle of Berlin. The crowds that do gather prefer spending their evenings in cozy restaurants over the party venues offered by other districts. With its beautiful parks, old housing and romantic industrial areas, life has traditionally been relaxed and a bit slower here. But the tone may soon be changing. Reasonable housing costs and proximity to city centre are attracting more young Berliners and international visitors. This interest is encouraging new bars, cafés and nightclubs, making Moabit a candidate for most up-and-coming neighbourhood in the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Hotel MOA Berlin Our hotel, located in the beautiful Berlin "Tiergarten", is very easy to reach thanks to its proximity to Berlin's government district, the central station, "Kurfürstendamm" avenue and the airport. Sights and attractions such as Bellevue Palace, the Brandenburg Gate, the "Straße des 17. Juni", the Reichstag building, and the "Westhafen" port are all in close proximity and convenient to visit. At our hotel you will find 196 comfortable, non-smoking rooms, all fitted with air conditioning, and a tea and coffee station, as well as, of course, free Wi-Fi access. Our cosy restaurant will spoil you with culinary treats from morning till night, and afterwards you can spend a relaxing evening with a cocktail at our hotel bar. At the heart of our hotel you will find a 1,600 square metre atrium with green paces. For conferences, receptions, weddings and events of all sorts, we at Best Western Premier Hotel MOA Berlin have a variety of function rooms available to you. You can choose between business suites, conference and event rooms as well as our 2,200 square metre Convention Hall. Over a total area of 6,000 square metres, we have space for up to 6,500 people. We wish you a pleasant stay! ... more   less 

Additional Information about Mercure Hotel MOA Berlin

Address: Stephanstr. 41, 10559 Berlin, Germany (Formerly BEST WESTERN Premier Hotel Moa Berlin)
Region: Germany > Berlin > Moabit
Price Range: £59 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel MOA Berlin 4*
Number of rooms: 196
Reservation Options:
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Hotel Style:
#26 Best Value Hotel in Berlin
#37 Family Hotel in Berlin
#44 Business Hotel in Berlin
#53 Luxury Hotel in Berlin
#74 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel MOA Berlin staff and other travellers.
22 questions
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Questions? Get answers from Mercure Hotel MOA Berlin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a room facing the inner lobby is recommended.”
 of 5 bubbles ashayovits, 2 Feb 2017 | Read review
“A room pointing against the huge atrium in the middle, could be bigger, maybe better”
 of 5 bubbles SusanneEurope, 18 Jan 2017 | Read review
“take higher floors”
 of 5 bubbles konstantinr234, 2 Oct 2016 | Read review
“Pick rooms nearer to the entrance or you will be tired of walking”
 of 5 bubbles Ezyre, 2 Oct 2016 | Read review
“Better to be on 3rd floor. There is less noise on the inside side”
 of 5 bubbles philippemV4918TY, 5 Sep 2016 | Read review
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