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Wyndham Berlin Excelsior

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Wyndham Berlin Excelsior
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1,838 Reviews from our TripAdvisor Community

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Showing 918: English reviews
London Se
Reviewed today NEW

Review collected in partnership with Wyndham Hotel and Resorts
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Thank D3505TIsamanthab
.
Reviewed 1 week ago

I chose the hotel as it seemed to offer the best location and service. After checking in the staff member didnot engage with us or even advise us where the lift was. The room was oddly shaped and lacked the comfortable feel. The stay at the Excelsior did not meet any of my expectations.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 66lornag
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest 66lornag, Thank you very much for you constructive review regarding your last stay buy us. It is extremly important to get such notes to improve my TEAm. Iam very sorry that you don´t feel comfortable by us. I talk already to all members to improve this. We hope that you give us a second chance that we can...

Reviewed 1 week ago via mobile

We got a taxi from Schofeld airport for €45 between 3 of us it took about 20 minutes. The hotel is in a good location next to the train and bus station, there is a supermarket 2 minutes away and plenty of other shops/restaurants surrounding it. Inside the hotel is gorgeous, the reception room and hotel room. It comes with...

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Helpful?
Thank Ellie D
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest Ellie D, Thank you very much for your fantastic feedback regarding your last stay. A better gift than your praise is not neccessary for my TEAM an me. Thank you. Regarding the thin walls we give your notes to the development department to see what we can do with your helpfull hint. Hope to see you soon again....

Stockholm
Reviewed 1 week ago

I went for a whole weekend in new year. That means that i was out partying and i wanted to sleep longer during mornings. However neither during the booking either upon arrival i was informed that worked was going to take place reparations. tghe reparations consisdted in DRILLS taht started around 08:00am (they were drilling ??? ...yeah they were!!). Unfortunately...

Review collected in partnership with Wyndham Hotel and Resorts
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Thank DrillingBy0800
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest DrillingBy0800, thank you for your comments regarding your last stay. We are very sorry that we had to repaire some important things and had to drill from 09:00 for 2 hours. I completly understand your malaise and you are absolutly right that was not customer orientated. Please visit us to your next stay in the capital town and...

Liverpool
Reviewed 1 week ago via mobile

Stayed here the week before Christmas for the markets. Travelled with my husband, 6 month old baby and my parents. I had emailed before our visit and asked if we could have a rooms with an adjoining door which I was told was done bit when we got there the rooms were next to each other but not joined. No...

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Helpful?
Thank jones_v
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest jones_v, Thank you very much for your detailed description. Regarding your wish to get connecting doors we are very sorry that we do not handle it. We spoke already with the reception, how important is to satisfy guest wishes. We were very happy about the praise and hope to welcome you again soon. Yours, Andrea Sudfeld

Lisboa
Reviewed 1 week ago

The older reception staff is nasty. The cleaning is not good and we can easily find cleaning staff talking or using smartphones on the hallways

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank mariadaconceicanaob
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest mariadaconceicanaob, Thank you very much for your critical feedback. We have spoken with the housekeeping department that your hints are no standards of us and will train them again. Please visit us again to see for yourself. Your Excelsior TEAMIt is very important to improve ourself. Kind Regards Andrea Sudfeld

Leicester
Reviewed 1 week ago

No internet connection in rooms also the tea/coffee was not re-filled daily plus cups wasn't cleaned, no iron in room and couldn't get one on nye

Review collected in partnership with Wyndham Hotel and Resorts
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Thank asaa2017
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest asaa2017 Thank you for your review and the criticism. We have spoken with the housekeeping department to improve ourselves. Regarding the WiFi problem you got we check the 100mit line with the technical department Please visit us again to see that we learn from your hint. Kind Regards Andrea Sudfeld

Ripon
Reviewed 2 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Thank randolphs2017
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Kiryat Bialik
Reviewed 2 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 816org
Excelsior_Hotel_01, Manager at Wyndham Berlin Excelsior, responded to this review

Reviewed 2 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Dimitri D
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

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Staying in Charlottenburg

Neighbourhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighbourhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theatres close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about Wyndham Berlin Excelsior

Address: Hardenbergstr. 14, 10623 Berlin, Germany
Region: Germany > Berlin > Charlottenburg
Price Range: £39 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Berlin Excelsior 4*
Number of rooms: 316
Reservation Options:
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Hotel Style:
#158 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Berlin Excelsior staff and other travellers.
21 questions
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Questions? Get answers from Wyndham Berlin Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms at the front offer views over the University complex and extend to the cityscape.”
 of 5 bubbles worldtravel008, 31 Dec 2016 | Read review
“Ask about size.”
 of 5 bubbles tomhU481US, 29 Dec 2016 | Read review
“Good location !!”
 of 5 bubbles Ann_BrittB_12, 20 Dec 2016 | Read review
“upper floors due to noise in street”
 of 5 bubbles 929gilliane, 18 Dec 2016 | Read review
“Request a room in the back away from the busy street”
 of 5 bubbles U8273DHcherylc, 29 Nov 2016 | Read review
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