Pestana Berlin Tiergarten
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Pestana Berlin Tiergarten

Traveller (634)
Room with glass-wall to bathroom
Room & Suite (381)
Dining (59)
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About

4.5
#71 of 604 hotels in Berlin
4.4 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Pestana Berlin Tiergarten is a 4-star hotel in the heart of Berlin, located in a central and quiet area next to the Tiergarten, Berlin’s central park. It is just a 10-minute walk from the Berlin Zoo, the KaDeWe department store and the Ku’Damm shopping boulevard, also known as City-West. This well-known and modern hotel in Berlin reflects the lifestyle of a city that is simultaneously eclectic and free, busy but calm, sophisticated but relaxed. A true European capital, where history, business and art all come together with the cosmopolitan and relaxed lifestyle of the Berliners. The Pestana Berlin Tiergarten is a 4-star hotel in the heart of Berlin with 142 spacious rooms, with generous natural lighting and a contemporary design, spread over 6 floors. The hotel also has a very comprehensive relaxation area, with an indoor swimming pool, gym, sauna and steam bath. For your meals, we suggest the well-known Atlantis Restaurant & Aqua Bar, which has a spectacular covered terrace from which you can admire the views of the city. The restaurant is currently open for breakfast only. Due to the current restriction caused by the Corona Virus, please note that access to Restaurant and Bar, is for hotel guests only. Due to the current situation our Reception is open from 6:30 until 23:30. Should you Check-in or Check-out of this time slot, please contact us in advance. We are happy to assist you with an alternative. The Hotel offers suitable spaces for work meetings or social events. All the rooms use natural light and have the equipment to make each presentation a success. In this smart business city hotel you can also organise hybrid events, capable of getting your message to where you need it, whether within the hotel’s natural settings, or totally virtual. Completing this service is free Wi-Fi for all users and a tasty coffee break or main meal. To enter our meeting rooms, the Pool, Spa or Fitness facilities, the “2G” condition applies (i.e. either fully vaccinated or recovered guests). Children under the age of 18 years and guests for which a vaccination is not possible for medical reasons (medical certificate necessary) may access all areas of the hotel by providing a negative test not older than 24 hours at time of access to the facility. The excellent location of this hotel in Berlin makes it a favourite for those who come for business or leisure in Germany’s capital city. After strolling through the nearby gardens, parks and shops, you can catch the famous No. 200 tourist bus, which stops right in front of the Hotel. The bus route passes through the main points of interest of the city, such as Potsdamer Platz, Brandenburg Gate, the Unter den Linden boulevard, Alexanderplatz and the Berlin Zoo railway station. During your stay, don’t miss out on a visit to the famous street fairs specialising in decorative pieces, works of art, handicrafts and delicious cuisine, which take place more or less throughout the city. The Pestana Berlin Tiergarten is also known for its attentive, personalised and friendly service. It is an especially family-friendly hotel, and welcomes four-legged family members, so your pets are most welcome. In addition, we offer free stays for children up to 12 years of age who share a room with their parents (maximum of 1 per room).
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Children's television networks
Car park
Wifi
Pool / beach towels
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Electric kettle
Flatscreen TV
Radio
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Park View
Green
Languages Spoken
English, German, Portuguese

Location

Stülerstraße 6, 10787 Berlin Germany
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Berlin Brandenburg Airport
Wittenbergplatz
11 minBerlin U-Bahn
Tiergarten
14 minBerlin S-Bahn
1,781Review23Q+A100Room tips

Reviews
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Detailed Reviews
Sean C wrote a review Jan 2020
Saint Louis, Missouri11 contributions16 helpful votes
5.0 of 5 bubbles
Loved my visit! It's a great, clean place to stay. I actually was sick most of the time I stayed and they were good about cleaning my room if I requested it (by leaving the sign on the door), even during the afternoon! However, there were a couple small spots in the shower that needed some cleaning. Looking forward to visiting again soon!
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adrian C wrote a review Jul 2023
Kingston-upon-Hull, United Kingdom113 contributions70 helpful votes
4.0 of 5 bubbles
Price of room a bit over the top but a good hotel with professional yet friendly staff. Its location is good as there is a bus stop a few steps away, transport is cheap so straight into the heart of Berlin very quickly. Also it is near to Berlin Zoo and metro station, plenty of eateries around there.
Facilities at the hotel were as you would expect, all the modern stuff. The breakfasts were pretty good (once they'd fixed the heated boxes for bacon etc). On the whole, a pleasant stay albeit a tad expensive.
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Date of stay: June 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mojoman79 wrote a review Jan 2020
Strathmore, Canada141 contributions55 helpful votes
4.0 of 5 bubbles
The hotel is located in a quieter area of Berlin by a bunch of the embassies. The staff were friendly, and spoke good English. Room temperatures were tough to control and my room ended up quite warm at night.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sannewejse wrote a review Jul 2020
Copenhagen, Denmark2 contributions5 helpful votes
3.0 of 5 bubbles
Hotel Pestana Berlin was an ok experience. The hotel is located very nice near Tiergarten and Berlin Zoo. When we arrived we were told that due to covid-19 the pool/spa was closed, there was no minibar and the staff were not allowed to clean our room on a daily basis. It would have been nice to have been informed of this earlier instead of upon arrival. The room was nice and spacey with a nice firm bed but we missed having a kettle so we could make tea/coffee. The staff was friendly enough but not overly service-minded, one night at 10 pm we asked about coffee and room service was not able not serve us. The breakfast was mediocre and it took the staff 55 minutes (!) to serve us even though we had pre-ordered it the night before. So all in all, an ok hotel, but not fantastic.
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Date of stay: July 2020
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Das Team des Pestana Berlin, Geschäftsführer at Pestana Berlin Tiergarten
Responded 12 Sept 2020
Dear sannewejse, First of all, we want to thank you for taking the time to complete our survey. Your comments are very important for us to improve our service at Pestana Berlin Tiergarten. We apologise for the less positive aspects mentioned. The current pandemic was a shock for the whole hotel industry. We are trying to provide all guests all information in advance through the online booking channels and that all guests and the staff will have a safe and nice time at Pestana Berlin. We need to follow strict regulations given by the government which are changing quite often at the moment. Since bar and restaurant are closed at the moment we do not offer any room service. For the inconviniences with our á-la carte breakfast we can just apologies. We are happy that we are allowed to offer a buffet again. Thank you for sharing this information with us. After all, we can only improve with the feedback provided by our guests. We thank you once again for staying with us and we hope to have the pleasure of welcoming you again when the pandemic is mostly over. Best regards, Front Desk
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Ismail OBAID wrote a review Jan 2020
St. George's, Grenada226 contributions58 helpful votes
5.0 of 5 bubbles
What a pleasant stay!

Fresh, clean and well served. Location was perfect for its proximity to Tiergarten .. where all the NewYear's fun was. Restaurants, shopping and commuting are all within walking distance of 10 minutes.

A worthy mention was the gracious (and English speaking) staff at all stations.

Thank you all !
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C wrote a review May 2022
1 contribution
5.0 of 5 bubbles
I don’t have anything bad to say it was ever so clean and the staff were out of this world. They couldn’t do enough for us everything was simple no hidden costs. The facilities were great the world worked very well the swimming pool was very clean and someone was always there to top up clean towels and keep the pool area dry. We would love to return to Berlin and when we do we will be staying at the Pestana for sure. Thank you
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Das Team des Pestana Berlin, Guest Services / Front Office at Pestana Berlin Tiergarten
Responded 11 Aug 2022
Dear guest, Thank you very much for your awesome review. We truly appreciate it. We are happy to hear that you enjoyed your stay with us. We wish you all the best and hope that we can welcome you again soon. Kind regards, Your team of the Pestana Berlin Tiergarten
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandy wrote a review May 2022
Basel, Switzerland37 contributions44 helpful votes
3.0 of 5 bubbles
Stayed at Pestana Berlin Tiergarten for sightseeing in Berlin with my daughter. The standard room was very nice but no tea making facilities.
The swimming pool water was way too cold, after complaining twice, it was set up a bit warmer but still too cold for me. I had wanted to relax there but not possible. Got very silly replies from one reception employee regarding my complaint. Other people found it also too cold.
The windows at the pool looked like they had not been cleaned in years.
The restaurant was closed, this was very inconvenient. The bar was only opened after numerous complaints from the guests. Bar staff, except for one or two people, was absolutely useless. They put the reception or office staff at the bar, who had no idea where anything was, it was embarrassing.
The room cleaning people removed our take away food, even though it was on the desk and nowhere near the bin, so we ended up eating dry bread one night.
The manager was arrogant and not open to any complaints. He didn’t want to talk to me and got his staff to excuse him, with the stupid explanation that he had gone out for shopping for the hotel, on Easter Friday. All the shops were closed.
The whole organization was ridiculous, they said they had not enough staff, and no Chef for the restaurant.
I asked for a free upgrade for the remaining nights of our stay, to make up for the hassle, but even though they had free rooms in a higher category, I was told to pay a fortune for the upgrade, so I didn’t take it.
I had expected a way better service at this place.
The location is good, two important bus routes just one minute away and right next to the big park. However, I can’t recommend it, because of all the issues.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Das Team des Pestana Berlin, Guest Services / Front Office at Pestana Berlin Tiergarten
Responded 11 Aug 2022
Dear guest, Thank you for writing a review about your recent stay with us. We appreciate your feedback and would like to apologize for the situation you described. We are sorry about the inconvenience you experienced during your stay with us. Please be assured that this does not describe our standard. We are thankful for all guest comments since they help us to discover weaknesses and prevent mistakes from happening again. We have discussed your comments internally with the respective departments to evaluate and review our internal procedures. We wish you all the best, and hope that you still consider us for your next stay in Berlin. Kind regards, Your team of the Pestana Berlin Tiergarten
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TiredMummy22 wrote a review Aug 2022
Bedford, United Kingdom85 contributions109 helpful votes
4.0 of 5 bubbles
We stayed here during a heatwave and were very grateful for the pool. It's a lot smaller than it looks in photos but being able to cool off after a very hot day in Berlin was great. Its about 15 minutes from a train station and the 200 bus (to the zoologisch train station in town centre, potsdam place and alexanderplatz) was outside the hotel.

Rooms were large, clean and modern. The bed was comfy but the pillows were really soft.

The breakfast was brilliant, plenty of variety and the chef varied some of the specials each day, creme brulee, Portuguese custard tarts, waffles etc... Like all continental hotels theres a lot of cold meat and cheese but there was also cereal, pastries, bacon, sausage, yoghurt, fruit etc.. you would need to be a very fussy eater not to find something to eat.

Reception staff were friendly and when it briefly rained they offered us umbrellas, no deposit etc... the free water dispenser was fantastic!

Coming from the UK I found the aircon in the room weak. Mine couldn't be changed on the panel and I missed having a kettle and cup in the room for a hot drink in the evening.

The hotel doesn't offer tiny bottles of shower gel instead it refills large dispensers which is a great idea but the shower gel dispenser was broken in our room. I reported this twice and the cleaners saw it every day but it never got fixed meaning we had to use shampoo every day!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helena Pereira wrote a review Jun 2022
Zagreb, Croatia2 contributions1 helpful vote
5.0 of 5 bubbles
The rooms were really clean, spacious and the bed comfortable! Breakfast is delicious and has a wide range of options.
Loved the friendliness and helpfulness of the staff as well.
As for the location, it's right next to Tiergarten right in the heart of the city and has a bus stop next to the hotel with which you can reach the train station within 5 minutes.
Overall a very pleasant stay for sure will come back!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Das Team des Pestana Berlin, Guest Services / Front Office at Pestana Berlin Tiergarten
Responded 16 Aug 2022
Dear guest, Thank you very much for your awesome review. We truly appreciate it. We are happy to hear that you enjoyed your stay with us. We wish you all the best and hope that we can welcome you again soon. Kind regards, Your team of the Pestana Berlin Tiergarten
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WnnaBTrvlWrtr wrote a review Jul 2022
Barrington, Rhode Island120 contributions65 helpful votes
3.0 of 5 bubbles
This hotel is located close to the Tiergarten but a bit of a walk or scooter ride from attractions such as the Brandenburg Gate and the Reichstag. It’s located on a busy street but our room was quiet because the air conditioning allowed us to keep the windows closed. The bedrooms and bathrooms at this relatively new hotel are pretty small and efficient, without much character. The pool and workout room on the lower level were nice to have in a city hotel. We didn’t eat at the restaurant, but we found the front desk staff to be indifferent both in direct interactions and in general. We spent most of our time away from the hotel, so its antiseptic rooms and indifferent staff really did not detract from our experience. The Pestana Berlin Tiergarten is an ok place to stay at a pretty reasonable rate.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Das Team des Pestana Berlin, Guest Services / Front Office at Pestana Berlin Tiergarten
Responded 16 Aug 2022
Dear guest, Thank you very much for writing a review about your recent stay with us. We appreciate your constructive feedback and will discuss the points you mentioned internally. We are thankful for all guest comments since they help us to discover weaknesses and prevent mistakes from happening again. We also offer different categories with different services and facilities included. We wish you all the best, and hope that you still consider us for your next stay in Berlin. Kind regards, Your team of the Pestana Berlin Tiergarten
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from AJ_N_Wales
Wrexham, United Kingdom48 contributions23 helpful votes
From memory yes there are stairs to all floors Maybe you could ask for a room on a lower floor ?
Alex W asked a question Feb 2022
Bristol, United Kingdom
Hello, Is the pool heated? Thank you
Berlin, Germany5 contributions
Sehr geehrte Frau Hertel, vielen Dank für Ihre Nachricht und das damit verbundene Interesse an unserem Haus. Wir hoffen sehr, dass wir unseren Pool im August wieder geöffnet haben.
Melanie D asked a question Aug 2019
Bath, United Kingdom3 contributions4 helpful votes
Hi which bus should we get to hotel from Tegel airport?
Answer from Danita C
Washington DC, District of Columbia45 contributions6 helpful votes
Both 200 and 100 stop near the hotel, but note it isn't right in front of the hotel. The bus stop is a few meters up the hill. I hate navigating buses with luggage so I opted to take a taxi. I think it was 25 euro, which was more than I would have expected. That said, I think my taxi driver took a less than direct route!
Steff88 asked a question Apr 2019
Blackpool, United Kingdom16 contributions19 helpful votes
Do the rooms have steam iron and use of an ironing board available. Thank you
Answer from billijohnninger
Osby, Sweden29 contributions7 helpful votes
No I did not see any steam iron.
Pinkapple2014 wrote a tip May 2024
Nottingham, United Kingdom187 contributions172 helpful votes
5.0 of 5 bubbles
"The restaurant wasn’t open in the evening during our visit, but there was a small selection of snacks and drinks you could buy at reception"
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EZINNE A wrote a tip Feb 2024
The Hague, The Netherlands1 contribution
5.0 of 5 bubbles
"The location of the hotel is very close to the city centre. "
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Shelly P wrote a tip Nov 2023
1 contribution
3.0 of 5 bubbles
"Take a mug & your own tea etc "
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Martin K wrote a tip Oct 2023
1 contribution2 helpful votes
5.0 of 5 bubbles
"Just get out and enjoy this wonderful city...... There's something for everyone. "
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ruddella16 wrote a tip Sept 2023
New Tripoli, Pennsylvania7 contributions1 helpful vote
5.0 of 5 bubbles
"Great for Berlin Marathon runners!"
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PRICE RANGE
£87 - £181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana berlin tiergarten hotel berlin
LOCATION
GermanyBerlinTiergarten / Mitte / Mitte (Borough)
NUMBER OF ROOMS
142
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PESTANA BERLIN TIERGARTEN - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Pestana Berlin Tiergarten
Which popular attractions are close to Pestana Berlin Tiergarten?
Nearby attractions include The Nordic Embassies (0.08 miles), Rosa Luxemburg Memorial (0.2 miles), and Café am Neuen See (0.2 miles).
What are some of the property amenities at Pestana Berlin Tiergarten?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pestana Berlin Tiergarten?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Berlin Tiergarten?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pestana Berlin Tiergarten?
Yes, a parking garage, paid private parking on-site, and street parking are available to guests.
What are some restaurants close to Pestana Berlin Tiergarten?
Conveniently located restaurants include Hugos, Ristorante La Sardegna, and Ja! NIKO Ja!.
Are there opportunities to exercise at Pestana Berlin Tiergarten?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Pestana Berlin Tiergarten?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pestana Berlin Tiergarten?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pestana Berlin Tiergarten offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pestana Berlin Tiergarten?
The staff speaks multiple languages, including English, German, and Portuguese.
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