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The Mandala Hotel

Travellers' Choice award winner
#10 of 662 Hotels in Berlin
GreenLeadersPlatinum level
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1,750 Reviews from our TripAdvisor Community

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Showing 992: English reviews
Austin
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW

The hotel is well situated, close to subways, easy to get a cab, 20 minutes from Tegel airport. The staff is helpful and friendly. The rooms are modern and well equipped. Upgrading to larger rooms is worth the extra price. This is our second time in Berlin. And the breakfasts are tops.

Helpful?
Thank Col A
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

An amazing place to visit with family and friends. Location is great and close to many tourist attractions. Both staff and services were amazing. Close transportation to access various close locations. I highly recommend this place.

Helpful?
Thank Beth100364
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Beth, Thank you very much for your kind review on tripadvisor. We are very pleased to hear that your stay was to your satisfaction. We very much appreciate your comments regarding our service and our staff members. We put lots of effort into our service and standards and we are happy to hear that this has been noticed by... More 

marin county
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 days ago NEW

This hotel has so much going for it. It's a great value for such a large, lovely room. Beds and linens are comfy, there's lots of light. Bathroom is clean and nicely sized. Room was very clean and seemed new. Even though the hotel is located across from the Sony Center and in the midst of activity, the room was... More 

Helpful?
1 Thank DecafCapp
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear DecafCapp, Thank you very much for your kind words and review about your recent stay at THE MANDALA HOTEL. We made it to our mission to make our guest feel as comfortable and welcome as possible. We are glad to read that we reached this goal with your stay. Our rooms are under a constant maintenance and will be... More 

Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

A very pleasant week at the Mandala Hotel in Berlin. Excellent and helpful service at the reception desk. Among all we were helped with an early arrival, a wonderful breakfast and a nice new suite. A special thanks to Annika Valojitch at the reception desk who helped us with many things. The room was very good, the location at Potzdamer... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 901larsgunnars
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear 901larsgunnars, We are very pleased to read that everything went very well on your one week stay with us. We are delighted that our reception team and our breakfast fulfilled your expectations. Your special thanks to Annika Valojitch has been already forwarded, she was very happy to hear about your comment and Annika and the entire team hope to... More 

Italy
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We really enjoyed our 3 night stay here. We had two rooms for our family. Both rooms were very spacious. The rooms were very clean and the staff were very friendly and knowledgeable. The location of this hotel is great. Public transportation is all around it and there is a great Christmas market just outside the door.

Helpful?
1 Thank kbkcm
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear kbkcm, Thank you very much for taking the time to write about your recent stay at our hotel. Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us and hope to welcome you back in the future. More 

Glasgow, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

We had a lovely room at The Mandala to celebrate our anniversary - Executive Suite is definitely worth it if you can do this. Our only problem was the lack of warmth in the reception staff and their dealings with us - on occasion, we were not even acknowledged with a smile on our return or going out past reception... More 

Review collected in partnership with this hotel

Helpful?
Thank Goodtobegood
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Goodtobegood, We´d like to thank you for your comment regarding your recent stay at THE MANDALA HOTEL. The opinion and suggestions of our guest are very important to us, because with them we can improve and learn every day. We already forwarded the comment regarding our reception staff and our QIU Restaurant & Bar to the corresponding departments to... More 

Monza, Italy
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW

the Mandala Hotel is a real 5 stars Hotel. Everything is perfect, starting from its position. You can hardly find a better stay in Berlin. The breakfast is served in the two stars Michelin restaurant and it's really worth a try, both for the food quality and the location atmosphere, even if it's a little bit expansive (30 euro's per... More 

Review collected in partnership with this hotel

Helpful?
1 Thank stepa2012
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear stepa2012, Thank you very much for your wonderful review on Tripadvisor. We are delighted to read that everything was to your satisfaction and that you liked our breakfast in particular. We thank you for your recommendation and therefor hope to welcome you back in the future. More 

Dubai
1 review
Reviewed 1 week ago

Very good location near by the most historical tourist attraction sites and very friendly staff and professional. the only thing i noticed it is that they do not change the bed sheets during the stay. also the bath amenities need to be enhanced.

Review collected in partnership with this hotel

Helpful?
Thank dlakhr_458413
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear dlakhr_458413, Thank you very much for taking the time to write about your recent stay at THE MANDALA HOTEL. Your praise of our service delights us exceedingly. We strive to offer the best service and your comment shows us that we are on the right path. The change of the bed sheets is every 2nd to 3rd day, that... More 

Toronto
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

This is a modern, beautiful 5 star hotel very well located. The service was impeccable, elegant, friendly with excellent attention to detail. I had a larger garden room with a little kitchenette and walking closet. It was very peaceful and the space, desk very well designed. It had a great, calm energy. The Facil restaurant was excellent, highly recommend it.... More 

Review collected in partnership with this hotel

Helpful?
1 Thank ianaToronto
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear ianaToronto, thank you very much for your positiv feedback on Tripadvisor. We are happy to hear that you had a wonderful stay at THE MANDALA HOTEL. Also we are delighted to read that you loved our feng shui designed rooms and that you enjoyed your meal at THE FACIL. Dear ianaToronto, we hope to welcome you back in the... More 

Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Can really recommend this hotel! Everything was perfect! Very friendly and serviceminded staff; great and central location; spacious and well furnished rooms; the breakfast was delicious and delicate.

Review collected in partnership with this hotel

Helpful?
1 Thank Jeanette B
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Jeanette B , Thank you very much for taking the time to write a review about your previous stay at our hotel. We are glad to read your positiv comments towards our staff and are happy to hear that everything was to your full satisfaction. Dear Jeanette B, we do hope to welcome you back soon. More 

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Staying in Charlottenburg

Neighbourhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighbourhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theatres close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
FACIL
FACIL
Cuisines: German, International, European, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Babysitting
Official Description (provided by the hotel)
Welcome to THE MANDALA HOTEL - the only privately managed 5 Star superior hotel in the heart of the city. This is where your perfect Berlin stay begins. In the centre of the city only a few walking minutes away from famous sights like the Brandenburg Gate or Reichstag, situated at Potsdamer Platz, this design hotel provides harmonic experiences for the senses. THE MANDALA HOTEL features the most spacious rooms in Berlin, the 2 Michelin star restaurant FACIL, premium ONO Spa as well as the QIU Restaurant & Bar and modern meeting rooms. All 158 studios and suites are equipped with highest quality materials and offer a perfect home away from home combined with individual service. The FACIL restaurant provides a refreshing combination of light, elegant fare in an avant-garde atmosphere of pure luxury, located on the inner courtyard of THE MANDALA HOTEL. The architectural design is as exceptional as the cuisine itself: a green oasis surrounded by bamboo and water fountains provides a year-round view of the stars for gourmet dining under an unclouded sky. Chef de cuisine is Michael Kempf - his style of cooking is modern and creative using exclusively fresh and mostly local products. A word of holistic well-being and inner peace high above Berlin can be found at the premium ONO Spa. In a 600m² space overlooking the city of Berlin, the ONO Spa is geared towards individuals with busy and active lifestyles who place a premium on individualism and privacy and want to attain the maximum relaxation and fitness in the shortest amount of time possible. Choose from numerous massages and treatments and enjoy long-lasting relaxation and energy. A stay at THE MANDALA HOTEL offers numerous harmonic experiences for the senses to provide you with the energy you need during your Berlin stay. ... more   less 

Additional Information about The Mandala Hotel

Address: Potsdamer Strasse 3, 10785 Berlin, Germany (Formerly Madison Potsdamer Platz)
Region: Germany > Berlin > Charlottenburg
Price Range: £108 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mandala Hotel 5*
Number of rooms: 158
Reservation Options:
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Hotel Style:
#1 Green Hotel in Berlin
#3 Family Hotel in Berlin
#5 Spa Hotel in Berlin
#8 Luxury Hotel in Berlin
#9 Business Hotel in Berlin
#18 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from The Mandala Hotel staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from The Mandala Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an executive room”
 of 5 bubbles cola505, 2 Dec 2016 | Read review
“Courtyard = Quiet, Street side = View of Sony Centre and City Lights. Executive Suites are extremely spacious and light filled.”
  • Integrated Office Space
 of 5 bubbles paulshols, 21 Nov 2016 | Read review
“Please remember to tip the staff that accompany you up to your room!”
 of 5 bubbles YinYK, 8 Nov 2016 | Read review
“Personally, i prefer the side suites.. since the corner suites are a bit more noisy; although the corne suites are indeed very large.”
 of 5 bubbles Alice_the_wonderland, 8 Nov 2016 | Read review
“Always with a terrace !”
 of 5 bubbles ameliafalk, 22 Oct 2016 | Read review
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