This hotel, where many employees are friendly and many employees who forgot to do their work, is a hotel where busses with tourists arrive and where those bus-tourists are treated as kings and queens. The real tourists who paid the full fare for a room are treated many times as…
Stayed here for 1 night. Didn’t get much sleep at all. Booked here as it said it had aircon but it didn’t at all. The window didn’t open and we had one fan between 3 people in a room that was quiet large We chose this hotel as we had just stayed at the Leonardo in Berlin and…
Room was exceedingly hot, staff sullen. We had an overnight stay with a coach trio, dinner was included but they did not provide enough food. Staff unhelpful. Would not stay here again! Charge for water from vending machine exorbitant.
“We always ask for a specific room, because it's easier getting the dogs in and out from there. And I always get it. This time we were on our way to a book release and had to bring 200 kg of books to the room, so the easy access was particularly appreciated. Staff is so…
The room is spacious and comfortable, but the hotel needs remodelling. Breakfast selection is good and staff is helpful. However, the location is in the outskirt of Hamburg, without access to public transportation.
"I tried only one which was large and well-serviced"
"Rooms on the south side are quieter- with open window"
"avoid the rooms with view to motorway"
"A room on a high floor is best."
"Ask for a room at the back of the hotel These rooms are more silent istead of the front of the estate. (entrance is facing to the highway)"