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We booket a room for three people that should have been non-smoke. When we arrived late at night the first day, we were given our room. When we arrived at the room, we noticed a powerful smoking smell from the room. We informed the front...More
We stayed here for 5 nights at the beginning of February and the room was cool and we weren't able to turn up the radiators. It was warmer in the corridor. The rooms were very clean. The hotel is about 15 mins taxi ride from...More
I visited the hotel during a business trip. The hotel is lovely, very comfortable and the personnel was very helpful. Also the breakfast was very nice and delicious. It is located in a very nice area but no so close to centre.
The hotel is now called Park hotel. It is located on a busy road close to shops and restaurants. We stayed for 3 nights. We booked the superior room on ground floor.
The positives to the hotel. Clean rooms. Our superior was a good size....More
Reserved through hotels.com. We stayed one night as it is close by the airport. There was no room at the hotel parking (half of which was closed for repair), which could not be helped. But when asked for advice the receptionist said "I don't know....More
1 Thank Berritsoe
Response from H7550, Leiter Front Office at Park Hotel Hamburg ArenaResponded 6 August 2017
Thank you for the review and the time you spend writing with it.
We are very sorry that you didn't enjoyed the time in our hotel.
At the time we restructure our parking lot behind the hotel. I'm very sorry that the receptionist...More