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Novum Hotel Belmondo Hamburg Hauptbahnhof

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Novum Hotel Belmondo Hamburg Hauptbahnhof
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422 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Reviewed 3 weeks ago

This is not a four star hotel. Admittedly, the public area was clean and tidy and our room was generally very clean and tidy but when we arrived our room - smelt horribly of cigarette smoke. This was surprising as there is a sign which clearly stated this is a no smoking hotel. We had to keep the windows open...

Thank sweetnspice
West Sussex, United Kingdom
Reviewed 21 March 2017 via mobile

I guess you get what you pay for. But I have paid similar amounts for much nicer hotels. This hotel is very dated. Reception staff were friendly(ish). We were on the fourth floor and as soon as you came out of the lift there was a horrible smell. The room itself smelt like feet (we aired it for some time)....

Thank Leila B
Takeley, United Kingdom
Reviewed 20 March 2017

Interesting hotel. Rated as 4-star but I am not sure what all the criteria are. It was comfortable, quite quiet even though several train lines in and out of Central Station were not far away. If you are thinking of an evening meal, you won't get one here - it does not have a restaurant. True, it has the breakfast...

Thank Ray E
Reviewed 5 March 2017 via mobile

Nice clean hotel but a bit off the beaten track from the centre 15mins walk approx. When walking from the centre there is an area that is a bit dodgy especially at night There isn't anything in this area as regards socialising/bars/restaurants. Hotel is on a noisy road with trains/traffic passing. Bus route to central station near only a few...

Thank Norma M
Melbourne, Australia
Reviewed 31 January 2017

We had a long stay in this hotel for 27 nights. NO discounts for NOTHING, not even for the 4 euros bottle with warm water from the room - which is normaly complimentary in a 4 stars hotel! Very bad management...Over priced standard room with no sound proofing (the walls are moving when someone enter/exit from their own room) ,...

1Thank copyservpd
Reviewed 8 January 2017

We spent three nights here for the xmas markets and we couldn't fault our stay. 10mins from the hauptbahnhof so we could get anywhere. We bought the hamburg travel card which cost 43 euro for 2 for 3days on all travel (not taxis). Although the taxi was only 22euro from to the airport. Staff was friendly and helped when need...

Thank Sian L
Reviewed 28 December 2016 via mobile

Good for small trips, comfortable, great location (10 minutes by foot to the Hamburg's Main Station), very quiet despite location. Recommended. The surrounding area does not look so pretty and it is very dark at night. The cleaning of the room could be a bit better.

Thank Mateo G
Oslo, Norway
Reviewed 22 December 2016 via mobile

Booked 2 rooms. 1 singel and a triple. They upgraded the singelroom to a double with no extra charge so a family didnt had to stay alone. Great service and hospitality. You can take the bus 112 a few stops from the Hauptbahnhof (on the side of the Saturn shop ) to the Hotel. Its also possible to walk 10-15...

Thank CEM0478
Little Sutton, United Kingdom
Reviewed 20 December 2016 via mobile

Certainly would not say this hotel is a four star. Very small room. Dated decor. Bathroom had chips of paintwork missing no bath just a shower with a old fashioned curtain. Attempted to call room service at 9pm on one night to be told there was no room service at that point. An empty cupboard where there was once a...

1Thank MichaelParr1982
Liverpool, United Kingdom
Reviewed 19 December 2016 via mobile

Where to start with this hotel... well it looks nice from the outside and is fairly close to the centre other than that, that's as good as it gets. I stayed for 4 nights and didn't get a good nights sleep any night. Over priced standard room gets you a poor pillow, no sound proofing, no room service no mini...

2Thank mikeyh1984

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07/05/2017 08/05/2017
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Questions & Answers

Here's what travellers have asked, with answers from Novum Hotel Belmondo Hamburg Hauptbahnhof staff and other travellers.
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Questions? Get answers from Novum Hotel Belmondo Hamburg Hauptbahnhof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good view from high up.”
574raye, 20 Mar 2017 | Read review
“Very poor illumination inside the room, old style AC, lateral rooms not so noisy”
copyservpd, 31 Jan 2017 | Read review
“will never book in this hotel again!”
shalomya, 20 Sep 2016 | Read review
“Do not arrive late at night!”
solomans2014, 4 Aug 2016 | Read review
“Try to get a room away from the road”
OliverT_13, 7 Jun 2016 | Read review
5 of 5
US$121* /night
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Prices are for 1 room, 2 adults
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