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Novum Hotel Belmondo Hamburg Hauptbahnhof

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Novum Hotel Belmondo Hamburg Hauptbahnhof
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384 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Reviewed 1 week ago via mobile

Hotel is about 10 mins walk from Main station the Haupbhannhof and a bus 112 near front of hotel takes you to the harbour and near Main station and Rathaus ( main square) So fairly convenient. Hotel is ok for a short stay, clean room,free wifi, breakfast cost 12e p/p and ok but basic. In all fine for a short...

Thank Trevor M
A TripAdvisor Member
Level Contributor
6 reviews
6 hotel reviews
Reviewed 2 weeks ago via mobile

The staff at the reception were kind, my room had a very big flat screen in it, a massive bed, a desk, and sparkling water and coffee. The bathroom had a bath and a shower and was also very big, a lot bigger than most hotels that I have visited. Downstairs has a nice bar and a restuarant, all for...

Thank A TripAdvisor Member
Edinburgh, United Kingdom
Reviewed 3 October 2016

Avoid this place at all costs. I forgot to pack my coat when departing, leaving it mistakenly in my bedroom. Having called the hotel before anyone could feasibly clean the hotel and be made ready for any other potential guests, the rude receptionist said my jacket was gone.

Thank reidconnor29
Reviewed 28 September 2016 via mobile

Usually a hotel will leave a complimentary bottle of water in the room for the weary traveler. Not here. €4 for an average size bottle of water is ridiculous. I won't be back. Other than that it's an average hotel.

Thank joewicklow
Reviewed 20 September 2016

I booked a room in this hotel however I missed my connection flight due to engine issues. This cause me to arrive to the hotel exactly on 11:00 AM which its the checkout hour. I already booked the room and its was non refundable however few days earlier I asked for late checkout with an addition of 10-20 euros. When...

Thank shalomya
Rottnest Island, Australia
Reviewed 15 August 2016

Room was small compared to others, bathroom was a bit dirty with some mould in the corners of the shower recess. Bed mattress was hard but might be ok for some. No mini bar fridge was a big disappointment for a 4 star hotel. Room temperature was good. No views from our room only the building site next door. Breakfast...

Thank Andygrey1
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear guest, Thank you for your review and your honest words, regarding your stay in our Hotel Belmondo. Of course, we have passed the criticized points on to the appropriate departments. We want to apologize very much for the resulting inconvenience. Kind regards, Guest Relations Team

Dubai, United Arab Emirates
Reviewed 4 August 2016

This hotel is very basic. Small rooms but clean. I don't know how it got the 4-star status rating but for one night it would be suitable for single travelers not for families. The hotel is also located in a dodgy area. My girlfriend and I arrived late at night from the bus station and walked to the hotel (approximately...

Thank Solo Man S
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear guest, Thank you for your review and your honest words, regarding your stay in our Hotel Belmondo. We are sorry that the hotel’s surroundings have not met your expectations. Unfortunately hotels, which are situated in the city center or near the main train station, have not always influence on the happenings outside. We would be happy if we can...

Reviewed 1 August 2016 via mobile

This was a good value room, nice size with air con and a comfortable bed. The location was very handy about 10 mins walk from the central bus and train station. Also very close to walk to attractions like the Chocoversum and the miniature wonderland. The only thing that let this hotel down for us was the breakfast. We went...

Thank Sive B
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Belmondo Hamburg Hauptbahnhof, responded to this review

Dear Sive, Thank you for your nice review. We are delighted that you had a nice time in Hamburg. We would be glad to welcome you again in one of our Novum Hotels. Faithfully Yours Guest Relations Team

Edinburgh, United Kingdom
Reviewed 27 July 2016 via mobile

This hotel does exactly what it offers. Minimalist but clean, tidy and quiet. Reasonable location as its a 5-10 taxi journey into the city centre. Good value for money and I would recommend it to those looking for a budget hotel. Realistically it's probably a 3.5

Thank John_D3274
Reviewed 10 July 2016 via mobile

If you visite Hamburg only for business an don't spend time in the hotel you will be happy and you got all you need parking included! I made my reservation 1 day befor and i got the normal price, so no tourist trap or late booking extras to pay Friendly service 👍🏼 Will come back

Thank Xavier W

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Multilingual Staff
Official Description (provided by the hotel)
Tastefully decorated with elegant decor, and just minutes from the main railway station and the exhibition center, our hotel is a perfect starting point for an exciting stay in the Hansestadt.Wo shopping, attractions and the Hamburg nightlife is right outside your door. Discover the heart of Hamburg and stay at the Novum Business Hotel Belmondo Hamburg, the perfect starting point to explore the Hanseatic city on the lake. ... more   less 

Additional Information about Novum Hotel Belmondo Hamburg Hauptbahnhof

Address: Spaldingstr. 70, 20097 Hamburg, Germany
Region: Germany > Hamburg > Hammerbrook
Price Range: £30 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novum Hotel Belmondo Hamburg Hauptbahnhof 4*
Number of rooms: 107
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Also Known As:
City Conact Arcadia Hamburg
Hamburg City Conact Arcadia
Hotel Style:
#84 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Novum Hotel Belmondo Hamburg Hauptbahnhof staff and other travellers.
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Questions? Get answers from Novum Hotel Belmondo Hamburg Hauptbahnhof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“will never book in this hotel again!”
 of 5 bubbles shalomya, 20 Sep 2016 | Read review
“Do not arrive late at night!”
 of 5 bubbles solomans2014, 4 Aug 2016 | Read review
“Try to get a room away from the road”
 of 5 bubbles OliverT_13, 7 Jun 2016 | Read review
“Pick another hotel”
 of 5 bubbles BrendanKDublin, 6 Apr 2016 | Read review
“Please do not choose this hotel.”
 of 5 bubbles 721suhailm, 9 Sep 2014 | Read review
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