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25hours Hotel HafenCity

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#7 of 319 Hotels in Hamburg
Certificate of Excellence
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1,208 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Tromso, Norway
Reviewed 6 days ago NEWvia mobile

Spent an oval weekend with some friends. The hotel was nice and the rooms was great. On the day of departure i discovered that around 250 € in norwegian currency was missing from my dressingcase. The hotel said that after investigating the case they came up with nothing, so the trip got alot more expensive, and the kids got nada...

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Helpful?
Thank Lassepassefeskekasse
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Dear Lassepassefeskekasse We must admit this is not the most flattering review of our hotel. We do however take comfort by the fact that you found the hotel experience, putting the alleged theft aside, to be a great experience. Addressing the elephant in the room, I’d like to assure you that all hands were on deck as we conducted our...

Surrey, United Kingdom
Reviewed 1 week ago via mobile

I liked it. It has a very nautical theme to the whole place which makes it quirky but still quite luxurious. Their website doesn't do it justice. The breakfast and restaurant are fairly standard and ok but nothing special.

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Helpful?
Thank Barry M
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Moin Moin Barry M and thanks for the top rating. Explore the other themes from 25hours through our hotels in Zurich, Vienna, Frankfurt am Main, Berlin—and coming soon in other German and European Cities! We look forward to welcoming you back either here at the HafenCity or at one of our other destinations. Kind Regards Nina Quitmann General Manager 25hours...

Reviewed 2 weeks ago

It is the second time I stayed and both times I really enjoyed it here. I went for business but I love the fact that is totally NOT corporate!!! Actually it feels like a cool place to hang out, to have a brunch or a dinner or buy a great souviner of present going back. The hotel really fits wonderfully...

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Helpful?
Thank Andrea D
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Ahoi Andrea D It’s a pleasure to have welcomed you for a second time. For a change, we hope to be able to welcome you for a third time and hopefully this time around, it will be for leisure. Kind Regards from Hamburg Nina Quitmann General Manager 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

Vienna, Austria
Reviewed 3 weeks ago

modern rooms and a cool restaurant with bar. on our arrival day (Friday) we even had a very cool life music band there. you can easily explore the harbour from there as well as the City (walking distance about 10 to 15 mins). in the evening it becomes very quiet, even a little odd, outside in the area around the...

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Helpful?
Thank Tanja_and_Chris
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Hello Tanja_and_Chris and thank you so much for this wonderful comment. We highly appreciate it and are looking forward to welcome you back within the near future. You will than for sure also be able to recognize the progress of the HafenCity, including the number of people living in this area. Warm Wishes Nina Quitmann General Manager 25hours Hotel HafenCity...

A TripAdvisor Member
Dzwirzyno
Level Contributor
4 reviews
Reviewed 1 November 2016 via mobile

I stayed here twice, and both times I left impressed. Very nicely decorated rooms (different from the classic hotels!), very good service. Dinner and breakfast were very good as well. Will definitely stay here again!

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Helpful?
Thank A TripAdvisor Member
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Ahoi and thanks for the great feedback! I’m glad we were able to inspire you on both of your stay and we look forward to your next visit! Kind Regards Nina Quitmann General Manager 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

Ottweiler, Germany
Reviewed 31 October 2016

Although it seems the hotel is geared towards a younger crowd, we found it perfect for any age. I love the attention to detail and got a kick out of the "ship-like" experience having served in the Navy. I thought the rooms were of a decent size and quite comfortable. Plus, there are multiple areas where you can hang out,...

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Helpful?
Thank Spikeadoodles
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Ahoy Spikeadoodles Thanks for writing such a great feedback. We’re not all spring chickens here in the hotel—but we keep young at heart! We welcome all guests just as they are. It’s also great to hear that you found the food at our restaurant HEIMAT Küche + Bar to be a refreshing change. It was a pleasure to have a...

Kuala Lumpur, Malaysia
Reviewed 30 October 2016

The 25 hours is amazing. From the check-in until the last minute everything was perfect. The rooms show that they know why travelers get bored from all the hotel which are at the end the same. In this hotel you walk through everywhere just stunned by the design. The rooms have everything you need and more. Where else would you...

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Helpful?
Thank auer_alex
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

...And we can’t possibly ask for anything more from a reviewer! That was just fantastic - thank you auer_alex! Our Do Not Disturb sign does have little nuggets of humor hidden in it—it’s a fun read going through the multiple pages. We’ve placed a lot of love in every little detail of the hotel and we’re glad that you shared...

Berlin, Germany
Reviewed 29 October 2016 via mobile

If you like to see the waterfront and like to be in walking distance close to the center of the city, then this is your place. Friendly reception, unique design of the rooms. Good restaurant, fresh food. Always happy to be there!

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Helpful?
Thank Puffinman
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Hi Puffinman Thanks for taking the time to write a great review on Tripadvisor. We appreciate your positive feedback and hope to have the opportunity to welcome you back in the near future. Best regards Nina Quitmann General Manager 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

Luxembourg City, Luxembourg
Reviewed 25 October 2016 via mobile

Stayed at the hotel with another couple for a long weekend in Hamburg and was very positively surprised. Very well run hotel, clean yet cozy, cool rooms, a restaurant that serves a nice breakfast just as well as a late night dinner and staff that's always friendly and helpful. Needless to say that the location is perfect to explore the...

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Helpful?
Thank Landygetraeumt
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Hey Landygetrauemt Thanks a lot for taking the time to share your experience with the online community. I completely agree with you—we took the concept of quirkiness and ran with it! We’re so glad you didn’t miss these small details and even found them positively surprising. The 25hours Hotel HafenCity is located in a young, up-and-coming neighbourhood in Hamburg and...

Leuven, Belgium
Reviewed 18 October 2016 via mobile

Great hotel, helpful staff, nice bar and restaurant. Liked the boat theme and the music room were you can put a vinyl Lp on. Great design and cool detsils. Close to metro and 10 min walk to centre.free bikes for rent, sauna

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Helpful?
Thank Laurent L
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

We're pleased that the hotel design spoke to your taste, Laurent L. It's great to hear such great feedback from our guests—especially when they take the time to share such positive insights with the online community. It was a pleasure to have you with us and we look forward to your next visit. Best Regards Nina Quitmann General Manager 25hours...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the style of a sailor‘s home at foreign ports, the guest cabins in the 25hours Hotel HafenCity are warm and cosy. Elements and materials from shipbuilding are interpreted in a lighthearted style and held together with some seaman‘s yarn. The HEIMAT kitchen+bar offers the best produce from local lands, and of course local waters.170 bunks • Mini-bar • Safe • iHome Sound Dock • iMac workstations • Free Wi-Fi throughout the building • Mare kiosk • Free MINI rental • Free bicycle rental • Jogging corner • HEIMAT kitchen+bar • 4 function rooms • Port sauna with view port • Vinyl room • Gibson music room • Car park ... more   less 

Additional Information about 25hours Hotel HafenCity

Address: Uberseeallee 5, 20457 Hamburg, Germany
Region: Germany > Hamburg
Price Range: £92 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 25hours Hotel HafenCity 4*
Number of rooms: 170
Reservation Options:
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Hotel Style:
#2 Family Hotel in Hamburg
#4 Romantic Hotel in Hamburg
#5 Luxury Hotel in Hamburg
#5 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from 25hours Hotel HafenCity staff and other travellers.
5 questions
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Winchester, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from 25hours Hotel HafenCity staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“walk around the neighbourhood”
 of 5 bubbles andread507, 20 Nov 2016 | Read review
“Room with a front view is a must.”
  • Room 408
 of 5 bubbles good_king_hal, 30 Sep 2016 | Read review
“Front of hotel window, over looking the docks.”
 of 5 bubbles 183harryl, 19 Sep 2016 | Read review
“corner suites is very nice view and large”
 of 5 bubbles canano735, 19 Sep 2016 | Read review
“Harbour view”
 of 5 bubbles joeldaveg, 3 Aug 2016 | Read review
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