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Generator Hostel Hamburg

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Generator Hostel Hamburg
Generator Hostel Hamburg
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1,216 Reviews from our TripAdvisor Community

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There are newer reviews for Generator Hostel Hamburg
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Showing 746: English reviews
Leeds, United Kingdom
Reviewed 13 July 2016

First off, the location was brilliant: after staying so close to the main train station (literally across the road) I am now much more inclined to do so whenever I book to stay anywhere!! The staff were friendly, the rooms were very clean, the communal and bar areas were nice (as were the cocktails in happy hour), and good value...

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Helpful?
Thank IsBow
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, thanks for the review. I am happy that you had a good time in our hostel. Still I regret that you were missing the possibilities of meeting new people. Our bar is suppose to be the spot exactly for this aim and we even make it better by rebuilding the place. Whenever you return to Hamburg, come and visit...

Hamburg, Germany
Reviewed 6 July 2016

Stay for two days in this Hostel for 50 Euro s per night , we Expected something Else then this !!!!! Small Rooms , Ugly marrow bathrooms ! Never ever again . People WHO worked there where very unmotivated To help

Review collected in partnership with this hotel
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Helpful?
Thank 754veronikas
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for taking the time to share your impressions with us. I understand your frustration and I have to apologize especially for the attitude of the team. That will be followed up to prevent other travellers of making the same experience. I hope you will give Generator another chance in the future. Regards, Sven Heberling Assistant General Manager

Warsaw, Poland
Reviewed 27 June 2016 via mobile

It is just amazing, it's looks like a 5 stars hotel. It has great facilities, very clear and comfortable. It's simply one of the biggest, totally advisable. Sencillamente asombroso, parece un hotel 5 estrellas, cuenta con instalaciones de primera nivel, muy limpio y confortable. Uno de los más grandes, totalmente recomendable.

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Helpful?
Thank Alexeieve
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for your stay and for the great review. Whenever you return to Hamburg you are very welcome to stay with us again. Regards, Sven Heberling Assistant General Manager

Mexico
Reviewed 24 June 2016

I had a really nice time in this hostel, everyone was very kind. The rooms were okay but I hated the bathrooms, too small and no space for clothes (in mixed rooms people need to get dressed in the bathrooms and there is almost no space). They should have a free luggage room too, I didn't understand why we had...

Review collected in partnership with this hotel
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Helpful?
Thank Karime T
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for the great rating. Hope to see you soon again in one of our hostels. Regards, Sven Heberling Assistant General Manager

Reviewed 20 June 2016

This morning my boyfriend and I were in a situation where we required privacy. When housekeeping came knocking we told them not to come in and come back later, then the housekeeping staff persisting in trying to open the door anyways and my boyfriend had to push the door closed with force to get the housekeeping staff to stop trying...

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4Thank Cat G
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for taking the time to share your impressions with us. I have to apologize for this very inconvenient incident. It will be followed up to prevent other guests of making the same experience. I understand your frustration. I hope you will give Generator another chance in the future. Regards, Sven Heberling Assistant General Manager

Reviewed 20 June 2016 via mobile

This is really a great hostel. Right outside the Hamburg main reason station. Low budget great rooms. The best part is that they have toilets within the room. They are small but they are good. The hostel is very clean, well maintained and staff is really friendly. Another great thing is that then have locker facility which is very cheap....

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Helpful?
Thank Anant C
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Wow! Thanks for the great comment and for the recommendation. Hope to see you soon again in Hamburg. Regards Sven Heberling Assistant General Manager

Edinburgh, United Kingdom
Reviewed 17 June 2016

The level of service provided for the price paid was not good value for money. The cost of the single room was as much as one would pay in a decent hotel where better facilities and service could be expected. The room was not serviced over 4 days and the accommodation was 'spartan' to say the least. Not good value...

Review collected in partnership with this hotel
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Helpful?
Thank DougB_10
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for sharing your impressions with us, from your recent stay. I regret that you left unhappy with the value. Still your comment is really appreciated, because even we might not be able to change things in our hostel, we still take your review in consideration, when opening new properties, such as Amsterdam. I would be delighted if you...

Reviewed 15 June 2016 via mobile

I stayed for a few days. If you travelwith a group you could go here...though its superexpensive since they charge for everything from towel till earplugs. If you travel alone don't go to this hostel.!! Please find a smaller, better friendlier place then this. It is really big with 750 beds. And the atmosphere is super unpersonal. Also the staff....

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Helpful?
Thank Evilyn S
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for the review. I regret that we were not able to convince you of Generator. It is our aime, even with 684beds to give you the hostel feel and to create opportunities to meet new people. I would be delighted if you still chose Generator in the future. If not Hamburg, than maybe one of our smaller properties,...

Rome, Italy
Reviewed 13 June 2016

The hostel is clean and warm, the staff welcoming and helpfull, the location is perfectly central. The room is spacios and the clients attending the hostel are polite. There is a bathroom and a shower in the room and other bathrooms and showers outside the rooms.

Review collected in partnership with this hotel
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Helpful?
Thank arianna_rossi10r
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for the nice compliment. It would be great if we could welcome you soon again in Hamburg. Regards, Sven Heberling Assistant General Manager

Reviewed 12 June 2016 via mobile

Room was ok,beds are comfortables ,we stayed in a private room with bathroom en suite . I have to say that housekeeping is doing a good job!!! Helpful staff and friendly, they Breakfast was sooo good plenty of everything. Thanks Gen!!! We will come back!!

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Thank Marta L
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for the fantastic compliment. We are looking forward to your next visit. Regards, Sven Heberling Assistant General Manager

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Our fresh, brand new Hamburg Hostel opened in January 2012 and is located in the heart of St Georg, next to the central train station "Hauptbahnhof Sued". Many of Hamburg’s great attractions are on our doorstep, such as the Deichtorhallen, the City Hall and the area of Speicherstadt. We know that Hamburg can be expensive, so unlike many other Hamburg hostels we give you: FREE Wi-Fi Internet, FREE bed linen, central location and en-suite Rooms.All our other Generator Hostels are renowned for their famous late nights at Generator Bar which provide a unique atmosphere, entertaining our guests with DJ nights, Karaoke, quizzes and fancy dress evenings: expect this and many many more fun evenings. ... more   less 

Additional Information about Generator Hostel Hamburg

Address: Steintorplatz 3, 20099 Hamburg, Germany
Region: Germany > Hamburg
Price Range: £26 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Generator Hostel Hamburg 2*
Number of rooms: 161
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Questions & Answers

Here's what travellers have asked, with answers from Generator Hostel Hamburg staff and other travellers.
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Questions? Get answers from Generator Hostel Hamburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, clean and comfy”
 of 5 bubbles simonpJ3860QC, 4 Feb 2017 | Read review
“Make use of the secure lockers too if you arrive early.”
 of 5 bubbles luvleyleah, 18 Jan 2017 | Read review
“I had a room on the fourth floor with electrical blinds. Nice”
 of 5 bubbles sirius052016, 14 Dec 2016 | Read review
“Double check everything with the staff. Not the most professional.”
 of 5 bubbles , 28 Sep 2016 | Read review
“Higher floors are nicer, however you may be walking up so choose a lower floor”
 of 5 bubbles SarthakNag, 12 Sep 2016 | Read review
5 of 5