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Hotel Hafen Hamburg

1,114 reviews
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Traveller (536)
Room & Suite (180)
Dining (37)
Overview
  • Excellent25%
  • Very good48%
  • Average18%
  • Poor7%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Rooftop Bar
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,114)Write a Review
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Traveller rating
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121
48
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53
121
48
21
9
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All reviewstower barnewer partbeautiful view of the harborclass roomnice beernew wingfish marketelbe rivermodern roomsbars and restaurantsunderground stationair conditioningsmall rooms bahnenjoyed my stayconvenient locationan upgrade
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11 - 15 of 252 reviews
Reviewed 20 September 2017

Very nice hotel, overlooking Sankt Pauli and Landungsbrücken. If you can get a room with a view of the river, you are in for a treat. Especially the rooms in the tower buliding (beneath the tower bar) have a great view. However, the trip up...More

Thank Bjørn W
Response from Stephan S, Leiter Öffentlichkeitsarbeit at Hotel Hafen HamburgResponded 23 September 2017

Dear guest, thank you for takeing the time to give us such a great comment. We hope to welcome you again as soon as possible in our hotel. Yours sincerely Stephan Schober

Reviewed 6 September 2017

I only know this place from eating at the restaurant and cannot speak to the hotel part of it. But this is a favorite place for us, because it has a gorgeous full view of the harbor. The food and service have always been excellent...More

Thank ReiseB
Reviewed 23 August 2017 via mobile

The front desk staff must have missed the class on how to be friendly with guests who have issues with their reservations. In my 35 years of extensive global business and personal travel I have never encountered such a rude and condescending staff at the...More

Thank CT_Karl
Reviewed 28 July 2017

We stayed for 4 nights pre-cruise at Hotel Hafen Hamburg. The price and location were what drew us to this hotel. I emailed ahead to ask for a view of the harbor and then hoped for the best. Our room was in the original building....More

Thank pinn
Response from Stephan S, Leiter Gästebetreuung at Hotel Hafen HamburgResponded 2 August 2017

Dear guest, thank you for staying in the hotel and the great feedback. We hope to welcome you again in Hamburg. Yours sincerely Stephan Schober

Reviewed 22 July 2017

I've seen some of the other reviews but must say I didn't have any bad experience here at all! Booked on a last minute offer to go to Hamburg and watch the musical Aladdin so got a great rate and an upgrade to "Captains Room"...More

1  Thank 3010Kat
Response from Stephan S, Leiter Gästebetreuung at Hotel Hafen HamburgResponded 2 August 2017

Dear guest, thank you for staying in our hotel and that great feedback. We hope to welcome you once again. Yours sincerely Stephan Schober

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$109 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Luxury Hotel in Hamburg
#71 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$109 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Luxury Hotel in Hamburg
#71 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
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Traveller (536)
Room & Suite (180)
Dining (37)
Business Centre & Event Rooms (7)
Questions & Answers
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Charles N
8 January 2017|
Answer
Response from Peter X | Reviewed this property |
Not directly, but local train ist just 5-10 min away
0
Votes
Google Translation
Room Tips
"Best ask for a view (though all rooms will probably have a wonderful view, anyway)."
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"End rooms in the main block have 270 degree windows overlooking the harbour and city and are very large..."
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"Email a request."
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"If you can, go for the view! It's one of the reasons to choose this hotel."
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