IntercityHotel Hamburg Hauptbahnhof
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IntercityHotel Hamburg Hauptbahnhof

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Standard Double
Room & Suite (61)
IntercityHotel Hamburg Hauptbahnhof
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About

4.0
#99 of 338 hotels in Hamburg
4.7 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
The IntercityHotel Hamburg Hauptbahnhof is situated centrally in the city of Hamburg, between main station, Monckebergstrasse, Kunsthalle and the Alster. Good connections by local public transport make it possible to reach all of the most important places quickly and comfortably, such as the Fish Market, the harbour, the Reeperbahn and many museums as well as the numerous shopping centres and places of entertainment. With a distance of only 2 km, the exhibition grounds are also in reach of the IntercityHotel in the centre of Hamburg. The comfortable IntercityHotel Hamburg Hauptbahnhof with its 155 convenient sound-proofed rooms and individual settings for the air conditioning, is already the second IntercityHotel in the hanseatic capital. The 5 conference rooms which are combinable in part and offer a maximum in daylight and state-of-the-art technology, cater for up to 90 conference participants. For all IntercityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s.
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Property amenities
Paid private parking on-site
Wifi
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Newspaper
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Safe
Telephone
Cable / satellite TV
Bath / shower
Soundproof rooms
Laptop safe
Private bathrooms
Flatscreen TV
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, German
Hotel links
Special Price:Winter Special: Up to 35% off

Location

Glockengiesserwall 14/15, 20095 Hamburg Germany
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Fuhlsbuettel Airport
Hauptbahnhof
4 minHamburg S-Bahn
Hamburg Central Station
4 min
914Reviews6Q+A58Room tips

Reviews
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Detailed Reviews
Alistair McLellan wrote a review Nov 2023
Edinburgh, United Kingdom
Hotel's Favourite
4.0 of 5 bubbles
Enjoyed everything, but very disappointed in the bar being closed for all of our stay. 😩😩. Was looking forward to having a drink in the bar with my friend. Would have gave 5 stars otherwise. Right opposite the train station which was a bonus
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
honeyviolet11 wrote a review Sept 2021
Singapore
4.0 of 5 bubbles
What we liked best: The location was great! It was easy to find coming from the train station, and not far but just far enough that it is not seedy. There are many good restaurants and shops nearby. It's also a short walk to several attractions or to transport options.

What we liked least: I don't know if the receptionist was racist or just didn't like us but he 1) put us in a room beside the stairwell and close to the lift even if we paid additional to book a quieter room and 2) charged us again after "checking" on the system that we have not paid yet even if we did in advance. The second charge was eventually refunded but we lost some $$ due to currency exchange. Other staff were ok.
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Review collected in partnership with this hotel
Date of stay: July 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
T S wrote a review Sept 2020
Frankfurt, Germany
5.0 of 5 bubbles
Decided to spend several days in this beautiful port city located in northern Germany. Arrived by high-speed rail to the train station. The hotel entrance is literally a few steps away.

Upon check-in, the hotel staff was welcoming. Alternatively,you have the option of downloading their app to check-in virtually and receive digital keys (contactless, in the age of a pandemic).

Despite the fears about noise, there was very little disturbance from the bustling station activity.

Every health precaution was taken to ensure a pleasant stay. Food shopping is within walking distance, in and around the station. And now, time to explore the city!
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadriye K wrote a review Jul 2020
2.0 of 5 bubbles
The hotel is not a 4-stars hotel as they claim. There is nothing in the minibar, no tea, no coffee not even a cattle. The bed is not comfortable, pillows are so thin that you don't even feel they exist. I asked for some extra pillows which I got. But they were not clean at all. I guess I got some that has been used and not washed. We asked for some cleaning but when we came back to our room we could see that it was not cleaned, they only changed towels.
It is also quite noisy at nights due to traffic. If you are going to stay in Hamburg more than 1-2 days then do not stay in this hotel.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ros138 wrote a review Aug 2022
Italy
5.0 of 5 bubbles
I stayed at Intercity Hamburg Hbf for 4 nights in late July.
The hotel is ideally situated just across the road from the train station and the Kunsthalle and a short walk to other city centre attractions (Elbphilarmonie is also within walking distance).

There was a personalised welcome card waiting for me in my room, which was a nice touch. Has all the usual amenities you'd expect. Very silent despite the 6th floor location on a busy main road (couldn't hear traffic at all).

Would recommend without hesitation!
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
18madhatter wrote a review Jun 2024
Helsinki, Finland
3.0 of 5 bubbles
As a frequent traveller in Germany I’ve often opted for the InterCity chain because of its solid quality and decent pricing. Hamburg is an expensive city hotelwise so I congratuled myself for finding a bargain 300€/2 nights in InterCity Hauptbahnhof.
The room was spacious and clean and bed comfy, but:
1. The rooms are advertised having air conditioning, but the truth is they only have a ventilation system, so I recommend choosing another hotel in hot weather. In my opinion it’s disinformation to claim that the rooms are air-conditioned. We were given a standard room on the second floor, with a really busy road below the window so having the window open was out of the question. The room felt hot and stuffy (the fitted carpet was a bit dirty and I bet dusty). Luckily we were given another room higher up, facing the inner yard.
2. Breakfast was quite standard and plain, nothing special. I’ve had the best breakfasts in hotels of this chain so it was quite a disppointment. I wouldn’t have paid for it - there is a great bakery next to the hotel.

This hotel is said to have four stars. I would take one of them out to be closer to the truth. For a couple of nights’ stay the hotel was ok.
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Date of stay: June 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Ask for a room facing the inner yard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ehrstedt wrote a review Oct 2021
Jönköping, Sweden
4.0 of 5 bubbles
The hotel is well situated, close to shopping/railwaystation/pedestrian streets.
Easy to reach by car (with car navigator...)
Gives a good value for the money.
Ordinary breakfast.
Queen size beds are not our favourite
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Review collected in partnership with this hotel
Date of stay: October 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebeca H. Petrut wrote a review Jan 2022
Cluj-Napoca, Romania
5.0 of 5 bubbles
If you want to come to Hamburg for a city break, this is the perfect hotel for you. It is so close to the tourist attractions, literally a few minutes walk.
The room was big enough and also very clean. We had a really nice view from our window. There were some problems with the heat in the room and the guy at the reception was so kind and gave us an upgraded room.
We didn’t have breakfast at the hotel because we wanted to explore the city food, and there is a very nice coffee place right next to the hotel where you can grab something.
You get a public transport card from the hotel, so you can use public transportation for free.
All in all, it was a really nice experience, first time in Hamburg, I would definitely come back.
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea D wrote a review Jan 2023
4.0 of 5 bubbles
We just stayed here for 4 nights over New year. It's right next to the main train station. Check in was smooth. We signed up to their H rewards card and received a free travel card on all public transport for the duration of our stay.... Well worth doing and really easy to do. All we had to do was request this card on arrival and show our H rewards card. Our room was very clean, comfortable and had everything we needed except for tea making facilities. It was very quiet and safe, key card needed for entry if late at night. Housekeeping was very good also.
Everything was on our doorstep..... Sights, shopping, U Bann. A lovely restaurant Viapino was very close by and there were many eateries in the train station across the road.
We would highly recommend this hotel.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim H wrote a review Jan 2023
Melbourne, Australia
3.0 of 5 bubbles
Check in is always the first impression and it took a long time. One person on the desk, one in clear view in the side office and some other guy showed up. Stood around then left! At this stage you just want to get into your room!
The room was good, spotlessly clean and nice outlook. Good bed. There are no coffee or tea facilities in the room, so it is very much a basic room, no frills but location suited us and it was as mentioned spotless. Bathroom serviceable, all ok but very small, even towels are small.
Wanted to book a return stay as the hotel suites out needs. The night staff insist they are only reception and can’t, or won’t do any reservation bookings. I then booked in the morning. But out of interest looked online and found the same deal at a significantly lower rate! So I asked at the desk and was told “well you get nothing but room”, I said that’s all we have and want so do you match the online price/fee? And before I knew it, with one swipe and click on the computer - she said “cancelled”!!
I said Thankyou I’ll book online. So rude!
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Date of stay: January 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Order extra pillows from reception. No tea or coffee in rooms. Breakfast, like so many these days...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ulrike Fröhlich, Geschäftsführer at IntercityHotel Hamburg Hauptbahnhof
Responded 31 Jan 2023
Dear guest, thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed the cleanliness of your room and the outlook. At IntercityHotel Hamburg Hauptbahnhof, we strive to provide our guests with a pleasant and comfortable stay and take great pride in our service. We are sorry to hear that you did not have a good experience at check-in, and we apologize for any inconvenience it caused. Unfortunately, we do not offer tea or coffee facilities in our rooms, as we specialize in providing an efficient hotel stay without compromising on quality. Although we understand your frustration regarding the price discrepancy between our website and other websites, cancellation of bookings is at the discretion of our team members. We appreciate your feedback as it helps us improve guest experience, so thank you again for staying with us. We hope you choose us again when visiting Hamburg. With best regards, Ulrike Fröhlich General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmet T asked a question Nov 2016
London, United Kingdom5 contributions1 helpful vote
Hi, best way to get to this hotel from Hamburg Airport?
Answer from Andrew J
Birmingham, United Kingdom140 contributions100 helpful votes
We got a very nice train from the airport straight to the Hauptbahnhof and the Hotel is on the corner opposite, very convenient. When we arrived off the train we were very early but they let us check in
Lakeoswegoor asked a question Jun 2015
Lake Oswego, Oregon22 contributions15 helpful votes
canhotel guests leave luggage for the return trip? if going to Berlin etc. and flying out of Hamburg?
Answer from Mickthepom
Canberra, Australian Capital Territory, Australia30 contributions45 helpful votes
Sorry. Can't confirm this as I Did not need such a service but I too spent a day in Berlin and I'm sure that would be ok. The staff were most friendly for my visit and most hotels have some sort of holding room for bags. Train to Berlin was 1hr 40 mins on ICE for me. U55 is the short underground train to Brandenbrg Gate if you are tourist although it's easily walkable. Hope that helps!!
Lakeoswegoor asked a question Jun 2015
Lake Oswego, Oregon22 contributions15 helpful votes
are the trains handicap accessible esp for a mobility scooter?
Answer from Andrew S
Higham Ferrers, United Kingdom33 contributions47 helpful votes
You can park at the hotel. The entrance is just before (50m) the hotel entrance and is not easy to see. It is 15 Euros per night. We missed the entrance and turned right directly after the hotel and parked in the city car park which was also 15 Euro per 24 hours. City car park closes at 11pm to 8am. You can take your car out in the night, but you cannot re-enter. No such problems with the hotel car park.
Answer from Christopher F
Moin aus Hamburg! Wir haben sowohl Frühbucher- und Spezialraten als auch Tagesraten. Die Tagesraten werden im Normalfall vor Ort gezahlt, bei den Frühbucher und Spezialraten ist üblicherweise eine Vorauszahlung notwendig. Bei Fragen können Sie sich jederzeit auch in unseren Hotelempfang wenden!
18madhatter wrote a tip Jun 2024
Helsinki, Finland74 contributions79 helpful votes
3.0 of 5 bubbles
"Ask for a room facing the inner yard"
Read full review
Carolyn wrote a tip Jun 2024
Holmfirth, United Kingdom20 contributions5 helpful votes
2.0 of 5 bubbles
"Book elsewhere"
Read full review
Christian N wrote a tip Aug 2023
Helsingoer, Denmark25 contributions6 helpful votes
3.0 of 5 bubbles
"Avoid rooms on the lower floors facing the main road. The road is quite busy."
Read full review
Keith W wrote a tip Aug 2023
Stockport, United Kingdom71 contributions36 helpful votes
4.0 of 5 bubbles
"Rooms overlooking the station have a better view than those at the rear, but could suffer traffic noise.."
Read full review
Jim H wrote a tip Jan 2023
Melbourne, Australia34 contributions2 helpful votes
3.0 of 5 bubbles
"Order extra pillows from reception. No tea or coffee in rooms. Breakfast, like so many these days is overpriced."
Read full review
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PRICE RANGE
£90 - £145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercityhotel hotel hamburg
LOCATION
GermanyHamburgHamburg-Altstadt
NUMBER OF ROOMS
155
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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INTERCITYHOTEL HAMBURG HAUPTBAHNHOF - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about IntercityHotel Hamburg Hauptbahnhof
Which popular attractions are close to IntercityHotel Hamburg Hauptbahnhof?
Nearby attractions include pause & play Escape Rooms (0.08 miles), Mönckebergstraße (0.3 miles), and Hamburger Kunsthalle (0.07 miles).
What are some of the property amenities at IntercityHotel Hamburg Hauptbahnhof?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at IntercityHotel Hamburg Hauptbahnhof?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at IntercityHotel Hamburg Hauptbahnhof?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at IntercityHotel Hamburg Hauptbahnhof?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to IntercityHotel Hamburg Hauptbahnhof?
Conveniently located restaurants include Quan Do, Mutterland Stammhaus, and BLOCK HOUSE Kirchenallee.
Is IntercityHotel Hamburg Hauptbahnhof located near the city centre?
Yes, it is 0.4 miles away from the centre of Hamburg.
Are any cleaning services offered at IntercityHotel Hamburg Hauptbahnhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at IntercityHotel Hamburg Hauptbahnhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does IntercityHotel Hamburg Hauptbahnhof offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at IntercityHotel Hamburg Hauptbahnhof?
The staff speaks multiple languages, including English and German.
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