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Novotel Hamburg City Alster

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#49 of 319 Hotels in Hamburg
Certificate of Excellence
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913 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Anonymous....same as one in casablanca as far as I remember. Pure novotel standard if don't want to have surprises, clean modern and central, but do now expect something exceptional. Few poor choice for dinner, good food, but few choices. One word:fair

Helpful?
Thank stefano m
Wuppertal, Germany
Level Contributor
213 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 2 weeks ago via mobile

Stayed (Nov 12/13) and found the hotel in a decent location; directly next to the Ubahn (10-15 mins to the Harbour). There isn't much around but given the proximity to the underground it's ok. Guest services was pretty good and the check-in was quick and easy. Only surprise was that parking was €17 per night.

Helpful?
Thank matthew_vanderheide
Brabrand, Denmark
1 review
Reviewed 3 weeks ago

We had a great stay at the hotel. The rooms were nice and clean and the location was pretty good, as the U-bahn station was rightoutside the entrance. The breakfast was also really good. The best scrambled eggs I have ever had.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Thomas H
's-Hertogenbosch
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Nice hotel to stay and iT is An One Business hotel . Reception is friendly and understand what is professional I would like to stay this hotel again for an my next business trip . The rooms are clean but they don't filling the shampoos every day in ... there is one think can be mutch better the TV in... More 

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Thank kenber
Cheltenham, United Kingdom
Level Contributor
192 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 3 weeks ago via mobile

I am an Accor gold card holder and a regular user of Novotel, so I know what standards to expect. I also visit Hamburg regularly, and to date have always stayed at the Suite Novotel about 200 yards away from this Novotel. I have always been happy with the Suite Novotel offering, but decided to try the Novotel for a... More 

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1 Thank 224DavidR224
Bucharest, Bucuresti, Romania
Level Contributor
6 reviews
6 hotel reviews
Reviewed 4 weeks ago via mobile

Very nice hotel, real 4*. Nice room, clean and quiet. Beeakfast is really rich and very good. Hotel's restaurant is also offering tasty food; try mushroom soup. :) Hotel's personnel might try to smile from time to time!

Helpful?
Thank Geanina S
Brno, Czech Republic
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Novotel Alster is keeping highest level of Novotel standards in the hotel chain. Rooms are fully equipped, in every room is as shower so bath and best in the Novotel is breakfest, where is wide choice and allways usefull more for brucnch then as just breakfest. Can recommend as for business, so for couples or families.

Helpful?
Thank Ivo D
London UK
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 October 2016 via mobile

Stayed here on business, excellent location, minutes away from centre of hamburg on u-bahn. Rooms very comfortable, clean, good size. Wi fi free but not very reliable. Breakfast was excellent but expensive at 21 euros each. Bar was pretty good too.

Helpful?
Thank Gotobedspotty
Brussels, Belgium
2 reviews
Reviewed 19 October 2016

The booked room was a smoker room (which is disgusting for any non-smoker). The design of the bathroom is daft. When taking a shower you will flood the bathroom and the way the water crane is installed makes the use of the wash hand basin super unhandy. The staff at the reception is something between arrogant and rude.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Enno_BXL
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 October 2016 via mobile

The location is ok. Not much in the immediate vicinity but it is very close to the lubeckstrasse U bahn station. We were able to walk to a great restaurant about 8 mins away, close to the lake. Sagners bistro. The room, made up for the family of four, was very small and cramped though. We had a double bed... More 

Helpful?
Thank signorands

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. ... more   less 

Additional Information about Novotel Hamburg City Alster

Address: Luebecker Str. 3, 22087 Hamburg, Germany
Region: Germany > Hamburg
Price Range: £62 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, ACCOR, Booking.com, Travelocity and Priceline so you can book your Novotel Hamburg City Alster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel
Hotel Style:
#21 Spa Hotel in Hamburg
#21 Family Hotel in Hamburg
#39 Romantic Hotel in Hamburg
#40 Luxury Hotel in Hamburg
#42 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Hamburg City Alster staff and other travellers.
3 questions
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Questions? Get answers from Novotel Hamburg City Alster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard is good enough”
 of 5 bubbles ivod2016, 2 Nov 2016 | Read review
“silent rooms are at the highest floor and to the backside”
 of 5 bubbles 716wolfgango, 23 Sep 2016 | Read review
“Try queen size bed or king size”
 of 5 bubbles elmot377, 12 Sep 2016 | Read review
“no specific good or bad rooms here”
 of 5 bubbles EbnerMilo, 15 May 2016 | Read review
“Rooms at the back of the hotel (overlooking the backyard) are quieter.”
  • A view from the room of the backyard and the opposite building
  • The entrance door and the storage area
  • The minibar and the safe
  • The tea/coffee-making facilities
  • The toilet
  • The work desk
  • The sofa
  • The bed and the door to the bathroom
 of 5 bubbles SYLTERSTRAND, 3 May 2016 | Read review
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