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Novotel Hamburg City Alster

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Traveller (174)
Room & Suite (86)
Dining (25)
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Overview
  • Excellent32%
  • Very good53%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Hamburg City Alster
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Hamburg City Alster
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (1,130)
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290 results
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75
158
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3
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LanguageEnglish
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75
158
45
9
3
Show reviews that mention
All reviewsunderground subwaylubecker strasseseparate toiletnice hotelfamily roomhamburg citywellness areabreakfast buffetwould stay againclose to the hotelpublic transportmain roadnice barrooms are cleanbusiness tripexcellent staypleasant stay
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1 - 5 of 290 reviews
Reviewed 2 weeks ago

Arriving late at night we immediately went into the parking garage which is compared to other cities in Europe we have visited reasonably priced at EUR 18/ night. As we were staying for 4 days, the next day we found a parking spot less than...More

Thank TripleDutch
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 1 week ago

Dear TripleDutch, thank you verry much for your excellent review and the high rating. We love to hear that you have enjoyed the stay in our hotel and the sights in Hamburg. It's always motivating for us and we are more than happy to read...More

Hotel's Favourite
Reviewed 2 December 2017

Travelled for business and had single room on the 4th floor. Rooms were extremely clean and serviced regularly. Entry to underground subway right outside, with the main station only 2 stops away. Parking is tough, so if its possible, pay for the parking as its...More

1  Thank RJCJ5000
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 10 December 2017

Dear RJCJ5000, thank you for your excellent review! On behalf of my entire team as well as on a personal note, I would like to thank you for this amazing feedback. Our guests deserve the best and we make every effort to meet your expectations....More

Reviewed 4 weeks ago

The hotel is good but pricey as compared to other Novotel hotels. The location is ok, very close to the U-bahn station but not in the very center and 15 min walk from the lake. The room was of good size, soundproof. The bed was...More

Thank alexlde
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 3 weeks ago

Dear alexlde, Thank you very much for this great review! I am really happy to read that you enjoyed your stay with us and that you were satisfied by most of the services offered. It was a great pleasure to have you as our guest....More

Reviewed 4 weeks ago

I have been using this hotel for several years and it simply never lets me down. This time I booked 4 rooms for colleagues and I to attend an exhibition at the Messe, apart from the room rate, the hotel is perfectly situated for access...More

Thank Pierre S
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 3 weeks ago

Dear Pierre S, thankyou for you amazing review. It's such a pleasure to hear that you had a wonderful stay and that our Bar team made your stay. I have shared your feedback with them, and their managers, and I know that they were thrilled...More

Reviewed 26 March 2018

Super hotel, close to the City Centre and U-bahn is just a few steps away. The staff made me feel very welcome. The room was spacious and clean. Toilet and bath in two different rooms. Nice with both shower and tub.More

Review collected in partnership with Accorhotels.com
1  Thank lju169
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 3 weeks ago

Dear lju169, Thank you very much for your visit and for your great review. We are very happy that you enjoyed your time with us and we were able to satisfy you. We would be honored to welcome you again at Novotel Hamburg City Alster....More

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Most Booked Properties in Hamburg
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$99 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Hamburg
#22 Spa Hotel in Hamburg
#38 Romantic Hotel in Hamburg
#42 Business Hotel in Hamburg
#46 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Details
Price range
US$99 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Hamburg
#22 Spa Hotel in Hamburg
#38 Romantic Hotel in Hamburg
#42 Business Hotel in Hamburg
#46 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
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Traveller (174)
Room & Suite (86)
Dining (25)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Ram0798
29 March 2018|
AnswerShow all 3 answers
Response from tarun1977 | Reviewed this property |
yes they do have a few smoking rooms but inform them while booking as there limited smoking rooms
1
Vote
Ktcurlykt
8 October 2017|
AnswerShow all 3 answers
Response from Catherine H | Reviewed this property |
We saw several families and even dogs in the hotel so I would guess they would have a room that would suit you. Be sure to ask for a room at the back of the hotel it is very much quieter.
1
Vote
BerkOak
15 March 2017|
AnswerShow all 4 answers
Response from Novotel_Hamburg | Property representative |
Dear Barbara, we have an underground car park. You can stay here for 18,00 Euro per night. If you have more questions, don`t be hesitate to contact us direct. Thank you and have a good journey. Best regards Nadine Flägel
0
Votes
Google Translation
Room Tips
"Fitness / Spa on level 5"
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"High floor room..."
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"Rooms on higher floor have better views and they only have 4 smoking rooms"
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"If you like to sleep with the window open, ask for a room at the back part of the bldg."
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