We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Novotel Hamburg City Alster

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Hamburg City Alster
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

947 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 242: English reviews
Start your review of Novotel Hamburg City Alster
 Click to rate
Leeds, West Yorkshire
Reviewed 6 days ago NEWvia mobile

The hotel was clean and well equipped as you would expect from a chain such as Novotel... We arrived early and they were going to let us leave our bags whilst we went to explore the city (stag do style!) but there were several rooms available so were able to check in and leave our stuff... The staff were very...

Thank clayton171987
Oslo, Norway
Reviewed 4 weeks ago

This is one of the "poshest" hotels i have stayed at. The staff was welcoming and helpful. We absolutely loved our rooms and wished we were staying longer. They were spacious, clean and comfortable. The hotel is not far from the underground station, and it is convenient for a quick trip into town. I am certainly going back there the...

Thank Abena_Ruth
About Hotel's Favourite Review
Reviewed 1 week ago via mobile

The service was super nice and very helpful. The location is perfect, good food, nice staf, public access right outside the door I definitely recommend to everyone......kids love the breakfast buffet.

Thank Gri69ll9
Reviewed 7 January 2017

Looking for a mid priced hotel to visit Hamburg - this one is perfect. Good underground connection with parking on site. A little too far to walk downtown maybe, but much quieter for that. Good breakfast - only problem is the butter is in the corner of the buffet and it is a scramble.

Thank SAPStar
Kuala Lumpur, Malaysia
Reviewed 6 January 2017

This is one of the good hotels in hamburg, rooms are specious. All staff members were great. Special Thanks to the Chef serving lovely breakfast. The hostess ensured I get my hot cup of Tea. The staff at the receptionist were great made my day by offering free Car park! The hotel is in center of city. Overall great stay!

Review collected in partnership with Accorhotels.com
1Thank navedw2016
Reviewed 23 December 2016

Overall a great hotel, situated on the doorstep of Lubeker Strasse U Bahn convenient for travel into the heart of Hamburg. Novotel room was on the small side but quite adequate, the front of house staff were excellent and could not do enough for us. The breakfast was the usual Novotel high standard. Tip if staying for more than one...

1Thank Michael P
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Michael P, thank you for your nice feedback! Best regards from Hamburg

Hong Kong, China
Reviewed 17 December 2016 via mobile

The Novotel is one of the best hotel in my years of traveling, it located in good area, the train from the airport to the hotel is very straight forward, the exit just right next to the hotel, perfect. The neighbourhood is quite but busy enough for food and basic supplies. I stay in a two beds room, spacious, clean...

Thank Amy8212
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Arny8212, thank you for the excellent feedback ! We hope to see you again soon!

London, United Kingdom
Reviewed 14 December 2016

The hotel was lovely and clean,the bedroom was a good size and beds very comfortable.I enjoyed the Wellness area,and Lisa was very helpfull.The staff at reception where also helpfull(they got my WIFI fixed)I would love to visit this hotel again in the very near future.

Thank PLAYA2013_13
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear PLAYA2013_13, thank you for this great rating. We will let Lisa know about your accolade. We would love to welcome you again as soon as possible.

London, United Kingdom
Reviewed 13 December 2016

We were staying in the city for a friend's birthday celebrations, which were due to finish with breakfast at this very place, so it was convenient. Also convenient for transport, with Lubecker Strasse station right outside, both airport and city centre are easily reached. It is also an easy walk into town, through the Turkish area. Hotel typical modern, standardised,...

Thank Floripano
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Floripano, thank you for your feedback!

Reviewed 6 December 2016 via mobile

I stayed here in Nov and was pleasantly surprised .The hotel is about a 10min walk to the city centre but the metro station is literally outside the hotel door .rooms are lovely with minibar,tv ,air con ,toiletries etc .there is a bar in the hotel and a restaurant .

Thank Diane G
Novotel_Hamburg, Manager at Novotel Hamburg City Alster, responded to this review

Dear Diane G, thank you for your nice comment. We hope to see you again in Hamburg !

220 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (148)
Bathroom (16)
Room/Suite (41)
View from Room (1)
Hotel & Grounds (10)
Dining (9)
Family/Play Areas (1)
Other (70)

Management photos: Courtesy of the property manager

All Management Photos (72)
Room/Suite (18)
Bathroom (1)
Dining (9)
Hotel & Grounds (9)
Business Centre/Function Rooms (1)
Other (34)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hamburg hotels
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City
#57 of 320 in Hamburg
664 reviews
Show Prices
Show Prices
Show Prices
Ibis Hamburg City
#39 of 320 in Hamburg
539 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. ... more   less 

Additional Information about Novotel Hamburg City Alster

Address: Luebecker Str. 3, 22087 Hamburg, Germany
Region: Germany > Hamburg
Price Range: £66 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotel.de and ACCOR so you can book your Novotel Hamburg City Alster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel
Hotel Style:
#20 Spa Hotel in Hamburg
#21 Family Hotel in Hamburg
#38 Luxury Hotel in Hamburg
#39 Romantic Hotel in Hamburg
#42 Business Hotel in Hamburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Hamburg City Alster staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Novotel Hamburg City Alster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard is good enough”
 of 5 bubbles ivod2016, 2 Nov 2016 | Read review
“silent rooms are at the highest floor and to the backside”
 of 5 bubbles 716wolfgango, 23 Sep 2016 | Read review
“Try queen size bed or king size”
 of 5 bubbles elmot377, 12 Sep 2016 | Read review
“no specific good or bad rooms here”
 of 5 bubbles EbnerMilo, 15 May 2016 | Read review
“Rooms at the back of the hotel (overlooking the backyard) are quieter.”
  • A view from the room of the backyard and the opposite building
  • The entrance door and the storage area
  • The minibar and the safe
  • The tea/coffee-making facilities
  • The toilet
  • The work desk
  • The sofa
  • The bed and the door to the bathroom
 of 5 bubbles SYLTERSTRAND, 3 May 2016 | Read review
5 of 5