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Heikotel - Hotel Am Stadtpark

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#86 of 319 Hotels in Hamburg
Certificate of Excellence
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Heikotel - Hotel Am Stadtpark
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148 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Cambridgeshire, United Kingdom
Reviewed 11 September 2016

I've used this hotel for an overnight stopover; coming in at 10pm, leaving at 8am. My room was very spacious and well presented, the staff professional. I probably would have enjoyed staying at this place. Unfortunately, two things annoyed me. First, the fee for the breakfast was a bit steep for what was being offered. But that's just a matter...

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Helpful?
Thank Boris A
Heikotel-Wiki, BM at Heikotel - Hotel Am Stadtpark, responded to this review

Dear Boris, thank you for your honest feedback. We are happy to hear that you generally enjoyed your stay in our hotel. We understand your dissatisfaction with the internet connection standards and we will strive to provide better conditions of usage for the WiFi. Nonetheless, we hope to see you again in Hamburg and the Heikotel! Best wishes, Your team...

Huddersfield, United Kingdom
Reviewed 10 September 2016 via mobile

We have stopped at this hotel twice now. We have booked our 3rd visit, a long weekend week before Christmas . Nice staff. Nice and clean. Nice rooms. Hamburg is a great city to visit. Plenty of things to do and visit. The people are kind, we have German friends the hotel is only a 10 min walk away so...

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Helpful?
Thank mark c
Heikotel-Wiki, BM at Heikotel - Hotel Am Stadtpark, responded to this review

Dear Mark, It was a great pleasure to have you here the 3rd time. Thank you for your kind support and feedback – we really appreciate that! We are already looking forward to your next visit to enjoy Hamburg once again. Best wishes, Your team from Hotel - Heikotel

North Bay, Canada
Reviewed 10 September 2016

Very nice small hotel with pleasent service and everything you need. Breakfast buffet is just great with all the things Germany has to offer. Great place to stay, subway stations nearby, no need for a rental car at all !

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Helpful?
Thank PhilUweCollins
Heikotel-Wiki, BM at Heikotel - Hotel Am Stadtpark, responded to this review

Dear Phil, We hope you enjoyed a wonderful and unforgettable stay in our hotel! We would like to thank you very much for your good wishes and generous words. Expect a warm welcome for your return! Your team from Hotel - Heikotel

Reading
Reviewed 23 August 2016

Second visit to this hotel, this time in a single room. The room was located across the street in the Residenz, like last time. Room had everything I needed, comfortable bed, lovely crisp bedding, good size for a single, modern bathroom, quiet. The reception staff were very friendly and helpful. Breakfast was excellent with a good choice and friendly service....

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Helpful?
Thank Schnuckiputz
Heikotel-Wiki, BM at Heikotel - Hotel Am Stadtpark, responded to this review

Dear guest, We really appreciate that you visited our hotel a second time and are very glad you enjoyed a wonderful stay in our hotel! We would like to thank you very much for your good wishes and generous words. Expect a warm welcome for your next return! Your team from Hotel - Heikotel

Arnhem, The Netherlands
Reviewed 30 July 2016

super staff at reception who are skilled, helpful and always client-oriented. arrived around midnight and could not find a parkingspot. one of reception ladies moved her car so that i could park and get my luggage upstairs. my request for extra towels was no problemo at all. the quietroom in the old building, otherside of street, on 5th floor is...

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Helpful?
Thank zhehotelinspector
Heikotel-Wiki, BM at Heikotel - Hotel Am Stadtpark, responded to this review

Dear guest, We hope you enjoyed a wonderful and unforgettable stay in our hotel! We would like to thank you very much for your generous words and hope to have fixed the temperature related issues the next time you visit us. Expect a warm welcome for your return! Your team from Hotel - Heikotel

Redhill, United Kingdom
Reviewed 17 May 2016 via mobile

Room good, restaurant good, beer good. Didn't use the facilities but overall this was a good business hotel which I would use again if necessary Benefit of good parking and being close to the area I wanted to be near

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Helpful?
Thank crystald629
Heikotel-Wiki, BM at Heikotel - Hotel Am Stadtpark, responded to this review

Dear C., We hope you enjoyed a wonderful and unforgettable stay in our hotel! We would like to thank you very much for your good wishes und generous words. Expect a warm welcome for your return! Your team from Hotel - Heikotel

Sonthofen, Germany
Reviewed 11 May 2016

the hotel was great, the staff so friendly and helpful. Alll I needed was there , free internet and a bar for a last drink. The breakfeast was very good with a good selection Espeecially the location ist very good . Close to the Stadtpark and very close the next Subwaystation. So no problem at all to get in short...

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Helpful?
Thank marita w
Heikotel-Wiki, BM at Heikotel - Hotel Am Stadtpark, responded to this review

Dear Marita, It was a great pleasure to have you here. Thank you for your support and feedback – we really appreciate that! We are already looking forward to your next visit. Best wishes, Your team from Hotel - Heikotel

Cape Town, Western Cape, South Africa
Reviewed 4 March 2016

Spent a night here in February. The room is fine - nothing special - adequate, comfortable. TV lacks English channels - not even news as far as i could make out. Everything neat and tidy and in its place, in German fashion. Breakfast was really good: a pretty wide choice of what seems to be select fare, and the coffee...

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Helpful?
Thank Brett B
Heikotel-Wiki, Bewertungsmanagement at Heikotel - Hotel Am Stadtpark, responded to this review

Dear B., We hope you enjoyed a wonderful and unforgettable stay in our hotel! We would like to thank you very much for your good wishes und generous words. Expect a warm welcome for your return! Your team from Hotel - Heikotel

Reviewed 14 September 2015

Really Bad Internet, you cannot connect your mobile and laptop at the same time, I asked for another username & password but the Old lady there with a really bad Grim just went on berserk and refused in a bad manner, even if I would pay for extra internet! She could at least apologized in good manners. Small rooms, but...

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Helpful?
Thank Mohamed A
Silke K, Bewertungsmanagement at Heikotel - Hotel Am Stadtpark, responded to this review

Dear M., We are very sorry that you could not enjoy your stay in Heikotel “Hotel am Stadtpark”. We want to apologize for the occurred inconveniences and assure you the optimization of our internet quality by installing a 100mbit power fiber optic connection. The renewal will start at October 2015 and hopefully provides a solution for our previous internet issues....

Hamburg, Germany
Reviewed 2 September 2015 via mobile

I am reviewing the residence, not the hotel. The residence is opposite of the hotel and you take breakfast in the hotel area as well but more about that later. The building had its best years. The room is spacious but not really cosy. i had a good night sleep even though the matress is very soft. I didnt feel...

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Helpful?
Thank bjorn78
Heikotel-Wiki, Bewertungsmanagement at Heikotel - Hotel Am Stadtpark, responded to this review

Dear B., It was a great pleasure to have you here. Thank you for your support and feedback – we really appreciate that! We hope to see you on a next visit in a more modern room if you please. Best wishes, Your team from Hotel - Heikotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Heikotel - Hotel Am Stadtpark

Address: Flueggestr. 5-7, 22303 Hamburg, Germany
Region: Germany > Hamburg
Price Range: £70 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heikotel - Hotel Am Stadtpark 3.5*
Number of rooms: 96
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Hotel Style:
#27 Romantic Hotel in Hamburg
#72 Business Hotel in Hamburg
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Questions & Answers

Questions? Get answers from Heikotel - Hotel Am Stadtpark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not on streetside in oldbuilding. be aware of high temperature in room because of no airco”
 of 5 bubbles zhehotelinspector, 30 Jul 2016 | Read review
“Go there if u don't need internet ! beds are not really the best.”
 of 5 bubbles mohamedaX6919BQ, 14 Sep 2015 | Read review
“Choose a room ending in 02 or 03. Others are much smaller.”
 of 5 bubbles OutOfTheCase, 24 Aug 2014 | Read review
“Our rooms were lovely but- for such a quiet side road, it can be very noisy at times, perhaps we were just unlucky in this respect, so ask for a room at the back ?”
 of 5 bubbles AlanC449, 3 Sep 2013 | Read review
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