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Empire Riverside Hotel

Traveller (778)
Room & Suite (344)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Empire Riverside Hotel towers 90 meters above the River Elbe and dominates the skyline of Hamburg harbour. The hotel is located in a unique position high above the St Pauli Landungsbrücken in a triangle between the Hafen City, Elbchaussee and downtown Hamburg. Guests have immediate access to the city center and the port, and can watch ships entering and leaving the harbour from their beds. The Empire Riverside Hotel has 327 rooms starting from the fourth floor up to the twentieth floor. Most of the rooms are offering floor-to-ceiling panorama windows, extra-large beds, air conditioning, flat screen television, wireless internet, minibar and safe. The hotel restaurant waterkant serves international maritime cuisine and guests are welcome to watch chefs preparing the food in the show kitchen. There are two hotel bars: DAVID'S Bar & Lounge looking out onto Davidstrasse and the nightlife passing by, and the Skyline Bar 20up, offering an unrivaled panorama view overlooking the River Elbe and the Port of Hamburg. The RIVERstyle fitness& spa features cardio training machines, sauna, steam bath and Kneipp basin on a total of 200 square meters. The Empire Riverside Hotel is located in St. Pauli with acces to Underground and S-Bahn train in only 5-minutes-walk.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Marina View
HOTEL CLASS
1,499Reviews
856Photos
6Q+A
71Room tips
Traveller rating
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  • 28
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Popular mentions
We stay 5 days in Hotel Empire Riverside Hotel from 27.12.2018 until 01.01.2019 a) Hotel staff: very good - very friendly & helpful, b) Location: very good (St. Pauli), c) Cleanliness: very good, d) Hotel facilities: very good, you must follow the dresscode in sky bar - doorman
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Response from SNiebuhr, Manager at Empire Riverside Hotel
Responded 6 days ago
Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg and we are honoured to see you have found our service quality worthy of mentioning. We would be very happy to welcome you one day again in the Empire Riverside Hotel. Kind regards Stefanie Niebuhr - Guest Relation
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It's a great location and service is very good. It's let down by the poor way that taxis are called! Basically even if you pre book the night before they still don't turn up or someone else steals it. The hotel would benefit from a taxi meister to control the taxis as it's a
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Response from SNiebuhr, Manager at Empire Riverside Hotel
Responded 20 Dec 2018
Dear valued guest, thanks for staying with us in our Empire Riverside Hotel and now sharing your honest impressions to us. We are very happy to hear that you had a pleasant time with us here in Hamburg. We are pleased to welcome you once more in the Empire Riverside Hotel. Kind regards Stefanie Niebuhr - Guest Relation
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This is a very comfortable hotel with some of the best views overlooking the harbour at Hamburg. Pay the extra cost for a room with a frontal view. Outstanding breakfast and a fun bar on the 20th floor. The only negative is the area. Located in Hamburg's so called red light
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Response from SNiebuhr, Manager at Empire Riverside Hotel
Responded 1 Dec 2018
Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are sorry to hear, that you don't liked our area but hope that you had nevertheless a good time with us in Hamburg. We would be very happy to welcome you once again in our Hotel. Kind regards Stefanie Niebuhr - Guest Relation
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Clean, nice modern hotel, but the lobby bar is soooooo sloooooow! We have been there 2 evening in a row, I(nic exalm ambiance) but we couldn't get a bear in less than 20min! I hope the staff gets this message and reacts! ;-)
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Response from SNiebuhr, Manager at Empire Riverside Hotel
Responded 1 Dec 2018
Dear valued guest, thanks for sharing your honest impressions to us. We are very happy to hear that you had a pleasant time with us here in Hamburg. We will remit your feedback about the bar service to our colleagues from the Food and Beverage department. And we would be very happy to welcome you one day again in the Empire Riverside Hotel. Kind regards Stefanie Niebuhr - Guest Relation
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+4
This is a very nicely designed hotel, with a cozy but eclectic ambiance to it. The room was very spacious and with a very large bathroom with a walk in shower. Hot water was available the moment the tap was running which mean zero waiting time..fantastic. Unfortunately I had a
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Response from SNiebuhr, Manager at Empire Riverside Hotel
Responded 14 Nov 2018
Dear valued guest, thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We would like to thank you for your comments regarding your recent stay with us, it is very important for us to get a direct Feedback from our guests. This gives us the opportunity to improve our skills daily. We are pleased to welcome you once more in the Empire Riverside Hotel. Kind regards Stefanie Niebuhr - Guest Relation
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Upside Room
Sunrise from 11th floor!
Guten Morgen
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Dear "God3", You can use a taxi (around 30 minutes, EUR 30,00) or the public transfer (train S1, to Reeperbahn, 40 minutes, EUR 4,00). For any further assistance, please do not hesitate to contact us. Kind regards Jana W. - Guest Relations -
1 vote
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Dear ElDorado96, thanks for your request. The breakfast is usually not included in the room rate. Feel free to make your decision each day spontaneously and pay the cost of 22 EUR per person and day at departure. We do have parking lots for free in all the streets around the hotel. Furthermore there is a public garage underneath our building for 18 EUR for 24h. There is an elevator from parking to the rooms directly. If you have further question, please do not hesitate to contact us again. Kind regards Kerstin Zinda - Hotelmanagement
0 votes
Ich bin nur 186 und hatte keine Probleme!
0 votes
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Lieber Gast, vielen Dank für Ihre Nachricht. Die nächsten öffentlichen Bahnstationen sind entweder die Station Reeperbahn (S-Bahn S1) oder die Station St. Pauli (U-Bahn U3). Beide Stationen sind fußläufig in ca. 5 - 7 Minuten von Hotel aus erreichbar. Unser Restaurant Waterkant bietet Ihnen neben weltweiten Spezialitäten auch hanseatische Highlights im neuen Stil. Hier können Sie durch bodentiefe Panoramafenster den Blick auf die Hafendocks genießen. Unsere aktuelle Speisekarte finden Sie auf unserer Homepage. Alternativ können Sie in der Zeit von 18:00 - 20:00 Uhr auch Sushi in unserer 20up Bar wählen. Hier erwartet Sie ein außergewöhnlicher Blick über den Hafen und die Stadt in der 20. Etage. Fußläufig 10 Minuten entfernt liegt das Portugiesenviertel. Hier sind mehrere Restaurants in verschiedene Richtungen (italienisch, portugiesisch usw.) direkt nebeneinander. Für weitere Fragen und Wünsche stehen wir Ihnen gerne zur Verfügung. Mit freundlichen Grüßen von der Waterkant Teresa Schumann Reservierungsabteilung
0 votes
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Dear "Anna8102", Thank you for your kind request and the interest you have shown in our Empire Riverside Hotel. Our small "survial kid" contains little somethings for your stay. Among other things one condom. For further questions please do not hesitate to contact us. Kind regards Jana W. - Guest Relations -
2 votes
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12
"best view on Hamburg port from upper floors"
"As for a room with a view to the river"
"Anything but 4th floor, rooms are absolutely unspeakable. Dark, no view. Big ventilator shafts in window, like a dystopian movie set."
"Ask for rooms at higher floors for best views to the city or river side."
"harbour view room"
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PRICE RANGE
US$142 - US$308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
empire riverside hamburghotel empire riverside
LOCATION
GermanyHamburg
NUMBER OF ROOMS
327
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