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Frankfurt Marriott Hotel

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Traveller (477)
Room & Suite (215)
Dining (24)
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Overview
  • Excellent49%
  • Very good38%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Frankfurt Marriott Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (952)
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Traveller rating
273
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14
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273
262
45
20
14
Show reviews that mention
All reviewsthe executive loungechampions sports barhigh floorgreat view of the cityconvention centerbusiness tripnice hotelgreat businesspublic transportationwalking distanceminute walktram stopskyline plazaan upgradethe main train stationconvenient locationenjoyed my stay
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1 - 5 of 614 reviews
Reviewed yesterday

Apparently the hotel staff believes that it is better than in their hotel can not be - but they are very mistaken. I have a huge experience with IHG Group, Radisson Hotels and can tell - it can has a "human face". The story is...More

Thank igorwww
Response from Thomas V, Guest Relations Manager at Frankfurt Marriott HotelResponded today

Dear igorwww, Thank you for staying with us and taking the time to write this review. We are sorry to read that you did not have a brilliant experience with us. I understand that you are not content with our cancellation policy, nor the way...More

Reviewed 3 days ago

My room was on the 26th floor with a view over Frankfurt Messe. Very convenient because it is RIGHT BY THE SHOW GROUNDS.. where I would be spending the next three days of my business trip in Frankfurt. Also.. there is a trolley line that...More

Thank Magellan720605
Response from Benedikt H, Guest Services at Frankfurt Marriott HotelResponded 2 days ago

Dear Magellan720605, On behalf of the entire team, thank you for your wonderful review! It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are already looking forward to your next stay with us and it is my pleasure...More

Reviewed 5 days ago

we stayed here for a conference at the adjacent Messe Center, and this would have lead to the incredibly high price we had to pay. However for this price i would at least expect that all channels worked, no one i spoke to could get...More

Thank Lilibet85
Response from Benedikt H, Guest Services at Frankfurt Marriott HotelResponded 3 days ago

Dear Lilibet85, thank you for your honest feedback regarding your recent stay at our hotel. I would like to sincerely apologize for the impression you received and can assure you that we are striving for the highest level of service in every season. Therefore your...More

Reviewed 1 week ago

The only thing this hotel has going for it is that it's walking distance from the convention center. If you are attending a conference or trade show then this hotel is ok because it's so close and you won't be in your room much. The...More

2  Thank LJG4747
Response from Benedikt H, Guest Services at Frankfurt Marriott HotelResponded 3 days ago

Dear LJG4747, Greetings from the Frankfurt Marriott Hotel and I trust you had a safe trip to your next destination. At the Frankfurt Marriott Hotel we strive to exceed each and everyone’s expectations and always endeavor to ensure each valued guest has a memorable experience....More

Reviewed 1 week ago

Had to cancel the morning of due to a family emergency, called, emailed, and even talked to Marriott HQ. They still charged me the full rate even as an elite Marriott Member. Never staying in a Marriott again. Hilton here I come. No exceptions is...More

2  Thank Dennis S
Response from Benedikt H, Guest Services at Frankfurt Marriott HotelResponded 3 days ago

Dear Dennis S., thank you for your honest feedback and for bringing this to our attention. I would like to personally apologize for the inconveniences caused and can assure you, that we do value your comments very much. Throughout the year, we do have different...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$111 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Frankfurt
#12 Business Hotel in Frankfurt
#14 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Frankfurt
#12 Business Hotel in Frankfurt
#14 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (477)
Room & Suite (215)
Dining (24)
Business Centre & Event Rooms (17)
Questions & Answers
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Alison M
25 February 2018|
AnswerShow all 5 answers
Response from Alicia M | Reviewed this property |
This hotel does not have a rooftop cocktail bar, but for guests staying here there is a lounge with self-serve snacks and drinks throughout the day and evening. They also serve breakfast and light meals. There are several... More
1
Vote
rudbudstill
3 December 2017|
AnswerShow all 4 answers
Response from Benedikt H | Property representative |
Dear rudbudstill, AmornRenu is completely right. You can catch the train S8 and S9 departing from the airport to the main train station (Hauptbahnhof in German). Here you have to change to tram #16 or #17, which are... More
0
Votes
Cindy023
4 September 2016|
AnswerShow all 9 answers
Response from trip_seeker_17 | Reviewed this property |
There is no pool, which is what makes this hotel not a 5 star property. However it is probably the best hotel in Frankfurt.
1
Vote
Room Tips
"The gym is on the 01st floor and you will need your room card to enter."
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"Don't cancel or you will be charged anyway!"
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"The high floors have nice views"
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"everything above level 14 has a great view, when headed south !"
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