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Alexander am Zoo

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#44 of 274 Hotels in Frankfurt
Certificate of Excellence
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Alexander am Zoo
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254 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Chichester, United Kingdom
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 days ago NEW via mobile

Comfortable and clean. Have stayed here before when visiting family who live just a few blocks away. It is in a residential area so no amenities in the immediate vicinity but a 10 minute walk takes you to shops and restaurants. I give this hotel only 3 stars because once the breakfast room is closed there are no facilities for... More 

Helpful?
Thank steph2cc
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Steph2cc, thank you for your honest words. However there is a bar-frigde at reception and our staff is happy to serve you in the hotel lobby at any time. Best regards from the Alexander am Zoo – Michelle Jandel-Mouqué, General Manager More 

Lucerne, Switzerland
Level Contributor
273 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 weeks ago

The room was clean and almost large for 2 persons. Clean and comfortable. Breakfast simple but good. Acceptable pricing for FFM. The location IMHO is not working if you wanna be close to Berger Strasse, Zoo or EZB. For other sightseeing it is to far out.

Helpful?
Thank Stefan G
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Stefan, we are a 4 star hotel and as you pointed out near the Frankfurt Zoo, EZB and Berger Strasse. The city center can be reached with two stops by underground and tram and the big advantage you have is that the Alexander am Zoo is located in a quiet area, so you can sleep with the window open... More 

New York City, New York
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
Reviewed 4 weeks ago

I had a very nice and comfy stay at this hotel. Room was clean and spacious. Bed was comfortable. Bathroom was clean and everything was in order. Wifi/Internet was strong and worked fine. Zoo metro station is about 10-15 minutes walk, or you can take light rail tram a block away. Breakfast buffet was wonderful and had lots of variety.... More 

Helpful?
5 Thank j l
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear jl, thank you so much for your kind words and posting it on tripadvisor. We even have a closer metro station “Habsburger Allee” which is only 2 blocks away. Looking forward having you stay again – Best regards Michelle Jandel-Mouqué, General Manager More 

Marrakech, Morocco
Level Contributor
140 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 October 2016 via mobile

This is primarily a business hotel but we enjoy it as tourist when visiting friends in Frankfurt. The rooms are spacious and well appointed, except for the few rooms on the ground level which are smaller and give onto a sidewalk -- best avoided if possible. Good Wifi, great breakfast buffet with excellent coffee and varied choices. I do have... More 

Helpful?
Thank joyceheard
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Joyce, thank you very much for your nice review. We apologize for the bad concierge service, this will not happen again. Hoping to see you again when visiting your friends in Frankfurt. Best regards Michelle Jandel-Mouqué, General Manager More 

Canberra, Australia
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 September 2016 via mobile

We booked a deluxe room for a 4 night stay. There was a sitting room with kitchenette and a separate bedroom. Coincidently our visit to Frankfurt was over the time of the biannual motor show. Apparently this is one of Frankfurt's biggest events. We wondered why accommodation was hard to find and relatively expensive. Our visit also coincided with a... More 

Helpful?
Thank TravelTed2014
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear TravelTed, thank you so much for your review. We hope you also informed reception about the aircon and wifi issue so we know the respective room number. Nevertheless we are happy, you enjoyed your stay at the Alexander am Zoo and hope to see you again. Michelle Jandel-Mouqué, General Manager & Team More 

Portland, Oregon
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 September 2016 via mobile

This hotel is good choice if you don't mind being just slightly out of the center of Frankfurt. It's a quiet neighborhood yet only a few U stops away from all the action, and less than a half hour from the airport. The room was clean, bright, and spacious as was the bathroom. The breakfast buffet is excellent and included... More 

Helpful?
Thank PoOr_man73
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Poor man 73, thank you for putting all your experiences at the Alexander am Zoo in a brief summary! We do hope you had a safe trip home and look forward to having you stay again! Best regards Michelle Jandel-Mouqué & Team More 

Victoria, Canada
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
Reviewed 16 September 2016 via mobile

Well we have returned home to Frankfurt. The only animals at the Alexander am zoo were the Giebels lol. The hotel was in the heart of old Frankfurt and near shops, cafes, and bars. It was directly across from the zoo which is a must see place. I rented 3 suites which were very big and clean. The hotel was... More 

Helpful?
Thank livingmauitime g
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Travelling Giebels, thank you very much for your review on tripadvisor – we do appreciate your kind words as well as the critics regarding our breakfast ladies. We already addressed the topic and I can assure you that it was not meant badly as all of them are “foreigners”. Hope to see you again at the Alexander am Zoo... More 

Nivelles, Belgium
Level Contributor
68 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 25 July 2016

The staff is friendly and helpful. The rooms are clean. Breakfast is a good spread. The A.C. was amazing, though it did occasionally cut out in the middle of the night. There is a grocery store a block away and plenty of restaurants within walking distance. It's right by the zoo, which I actually don't recommend as it's small and... More 

Helpful?
Thank dcm13
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear DCM13, thank you for your detailed report about your stay at the Alexander am Zoo. Our AC system is very new so we are glad it made your stay comfortable. Also our breakfast is an essential part of the quality we try to maintain, same goes for the internet which has been reviewed and tested recently. However the information... More 

Calgary, Canada
Level Contributor
106 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 27 May 2016

The Alexander am Zoo hotel is in a location with few other hotels. Although it is in the east end of Frankfurt, it is still close to many of the tourist sites in central Frankfurt. The tram is very close by but we were able to walk everywhere we wanted to go. As the name indicates, the hotel is close... More 

Helpful?
Thank artslover
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear artslover, thank you so much for your detailed description of our services and your compliments. As you said with the public transportation network in Frankfurt it is fairly easy to get to all interesting places from the Alexander or they are even in walking distance. Looking forward to welcoming you again on your next visit. Best regards – Michelle... More 

Chisinau, Moldova
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 May 2016

The room was ok, not very big. It is in the first sector of the city considered the center. The place is ok, surrounded mostly by private not very tall buildings. Very calm. It was an impression at there are no people are living there. It is not crowded. There is the Zoo closed to. there are enough restaurants and... More 

Helpful?
Thank Valentina P
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Valentina, thanks for sharing your good impressions. We hope you had a safe trip back home – Michelle Jandel-Mouqué, General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-star rated Hotel Alexander am Zoo features 66 air conditioned guest rooms and suites - some with kitchenette for extended stays. 2 Meeting rooms o the top floor with a roof terrace as well as an underground car park. The location near the Frankfurt Zoo in a quiet side street - the U-bahn U7 Habsburgerallee is 2 Minutes away. Many Restaurants are in the vicinity. ... more   less 

Additional Information about Alexander am Zoo

Address: Waldschmidtstrasse 59-61, 60316 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: £73 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexander am Zoo 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Alexander Am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Style:
#31 Luxury Hotel in Frankfurt
#36 Romantic Hotel in Frankfurt
#47 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Alexander am Zoo staff and other travellers.
3 questions
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Questions? Get answers from Alexander am Zoo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room on first floor...no noise from outside.”
 of 5 bubbles notuslimited, 24 Apr 2016 | Read review
“I guess all rooms are good.”
 of 5 bubbles mireluske, 6 Jan 2016 | Read review
“Ask for a quiet room away from lift.”
 of 5 bubbles 983keith54, 5 Jan 2016 | Read review
“Room 509 was good”
 of 5 bubbles Superagent84, 1 Sep 2015 | Read review
“Try to get one of the suites - they are very nice”
 of 5 bubbles Eyekaytoo, 18 Jan 2015 | Read review
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