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The Westin Grand Frankfurt

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#22 of 274 Hotels in Frankfurt
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1,257 Reviews from our TripAdvisor Community

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Showing 897: English reviews
Nashville, Tennessee
Reviewed 2 days ago NEW

I was excited to visit Frankfurt and found the city and a cruise on the Rhine just wonderful. The Westin Grand Frankfurt provided for a nice place to stay. The room was lovely. We had a few hitches in that when we arrived, the room felt like 100 degrees, and a woman my age -- well, we cannot stand that...

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Thank KatrinaNeylon
Colorado Springs, Colorado
Reviewed 4 days ago NEW

I've stayed in great upper-scale hotels all over the world, and the thoughtful touches of this Westin make it one of my very favorites! When you first enter the lobby, you'll notice classy touches of vintage automobile collections to beautiful holiday decorations. The very clean and modern room impressed me with an automatically warmed bathroom floor and a speaker repeater...

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Thank jeff_c130
Suquamish, Washington
Reviewed 5 days ago NEWvia mobile

I stay at this hotel several times a year ONLY because my company has a contract with it. It's location is good and the staff you'll come into contact with is excellent. The problem is the internet. This hotel is in Germany - one of the world's most developed and prosperous countries. It's in Frankfurt - home of the European...

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Thank marcusjtorres
Littleton, Colorado
Reviewed 6 days ago NEW

Stayed here for one night on our way through Frankfurt, using SPG points. Nice stay for a quick visit, located close to Christmas market. The lobby is lovely and service was very good. Wifi was included but we couldn’t get it to connect. GETTING THERE – From the airport, take city train S8 or S9 to the Konstablerwache station (not...

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Thank Angela837
Gurgaon
Reviewed 1 week ago via mobile

It's been almost 20 years since I have been staying in this hotel, always consistently good service, I think it's the attitude of staff which matters, they always look forward to serve you and try to fulfill every need! Great location!

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Thank NaveenJain65
Reviewed 1 week ago via mobile

Stayed here one night and the property was very nice with great rooms. The location is also very good being right on the edge of a large area of shopping and dinning spots. Very close to transportation options as well.

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Thank I_Like_First_Class
Reviewed 1 week ago via mobile

Stayed at this hotel more times than I can count and have never been disappointed. The staff is always accommodating and go beyond my expectations. The facilities are impeccable and the location is perfect for food, shopping, and even the Christmas markets. Always look forward to returning.

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Thank Marsell B
DC, USA
Reviewed 2 weeks ago

This hotel has a fantastic location, within walking distance of the best shopping (right around the corner) and dining (maybe a half mile) that Frankfurt city center has to offer. The breakfast each morning is extensive and wonderful if included in your rate, but given the myriad of other options nearby might recommend breakfast elsewhere (Starbucks next-door) if having to...

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Thank tjb42
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear tjb42. Thank you for taking the time to give us your feedback. We are pleased to read that you enjoyed your stay with the excellent hotel location, the shopping and dining possibilities nearby and especially our GrandSeven Bar which offers every Wednesday a great After Work party with DJs. Guests room are renovated step by step, currently we are...

Berlin, Germany
Reviewed 3 weeks ago via mobile

I have been here with my family. I's the second time I am staying here and it was a pleasant stay. Hotel is nice, rooms modern and comfortable, service is really good. They have a nice pool and a equipped gym. Positon is very central. The only minus point was the food overall I ordered twice in room service and...

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Thank oberau v
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear oberau v, Let me thank your for giving us your feedback and your positive review. I am pleased that you and your family enjoyed your stay, our spa facilities and the service quality. I will take up your comment regarding the burger and the Schnitzel with our Executive Chef and please be assured that appropriate measures will be taken....

London
Reviewed 3 weeks ago

A good clean, crisp business hotel right in the centre. Good conference food and German efficiency. They are upgrading the Wi-Fi which will improve the experience it was a bit flaky in places. Would recommend

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Thank tracey h
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear tracey h, Many thanks for your excellent summary of your stay with us. We are pleased to receive your recommendation and of course, we look forward to welcoming you again. With best regards Sandro Bohrmann General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. ... more   less 

Additional Information about The Westin Grand Frankfurt

Address: Konrad-Adenauer-Str. 7, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: £107 - £393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
Reservation Options:
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin
Hotel Style:
#4 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#16 Family Hotel in Frankfurt
#18 Luxury Hotel in Frankfurt
#18 Romantic Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Frankfurt staff and other travellers.
14 questions
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Questions? Get answers from The Westin Grand Frankfurt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra for the Executive Club! It is very nice and looks over the beautiful lobby.”
 of 5 bubbles jeff_c130, 4 Dec 2016 | Read review
“Do not get a very back room across from the Asian restaurant.”
 of 5 bubbles 749CathyC, 12 Oct 2016 | Read review
“Ask for a higher floor. Ask for an upgrade if you are an elite. Spend the extra for Executive Club”
 of 5 bubbles ClintPage, 11 Oct 2016 | Read review
“6th Floor was very quiet for me... even with the spa/ gym located there”
 of 5 bubbles stevekC9971MN, 10 Oct 2016 | Read review
“Breakfast is really expensive, worth eating out.”
 of 5 bubbles Fabio_Brazilian, 3 Oct 2016 | Read review
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