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Sheraton Frankfurt Airport Hotel & Conference Center

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Sheraton Frankfurt Airport Hotel & Conference Center
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3,712 Reviews from our TripAdvisor Community

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Showing 2,753: English reviews
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Rotterdam, The Netherlands
Reviewed today NEW

I had to wait about 10 minutes before I could check-in the hotel. Only three agents were available for (many) arriving customers. The room was ok, but old fashioned. Wifi was very slow and not free of charge. The service in the restaurant was good. The meeting room we used was basic and the chairs a bit worn. The service...

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Helpful?
Thank G9744KHJules
Calgary, Canada
Reviewed yesterday NEW

I stayed at this Sheraton last December and said I would be back and sure enough am. I arrived Saturday morning and was given a room right away despite not expecting a room until the afternoon. I had an excellent long sleep before my Sunday morning flight. The room was clean, the internet free and excellent, TV with great selection...

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Thank bcsanders
Melbourne, AU
Reviewed yesterday NEW

Waited a long time to check in, then it's a long way to the lifts to get to your room. The room quality was very good and extremely quiet. The wifi is NOT free. The basic wifi is 9 €/night and if you want high performance wifi, you can double that. The room service food was limited, overpriced and not...

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Thank Art20thC
Cascais, Portugal
Reviewed 2 days ago NEW

This is not a personal and exciting hotel but it is practical and well located. Everything met my expectations, from the efficient hotel staff to all the important facilities like room, bed, breakfast, shuttle and so forth. I had problems with the AC and got a cold because I could not get a decent temperature in the room. But I...

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Thank mikaelranggard
Dakar, Senegal
Reviewed 3 days ago NEW

a big compliment to mr ben nhila how work at the Starbucks Lobby bar proudly serving a nice coffee ,,,big clean Lobby area ,a nice Service quick and very poliet.the selection of desert was delicious ...the poppy sid was also gut .thank you ben and hope to see you next year.

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Helpful?
Thank lasramdeo
Brussels, Belgium
Reviewed 5 days ago NEWvia mobile

I spent the night there because my fiancée was arriving on an early flight the next day. I arrived for a late check in and was greeted in German at the reception. When I went up to my room, I was a little disappointed. The decoration is quite old school and not elegant. Some of the outlets or light switches...

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Helpful?
Thank Aurelien1304
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Aurelien1304, Thank you very much for your feedback. I regret that we were not able to meet your expectations regarding our decoration and also our WIFI policy. Regarding your comment to the rooms, we are happy to inform you that we have already finished with a touch up of 240 rooms in the hotel. Especially the outdated parts in...

Lausanne, Switzerland
Reviewed 1 week ago NEWvia mobile

On a business trip, I stayed for about an hour at the Starbucks lobby bar of the hotel. The staff was extremely friendly, helpful and welcoming. I'm not that much fan of the Starbucks though, but more high quality coffee and snacks. Overall, a pleasant experience. Sheraton is very close to long distance trains, so if you have some extra...

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Helpful?
Thank Lila_Lausanne
Atlanta, Georgia
Reviewed 1 week ago

I have stayed at this hotel a number of times over the last several years because you cannot beat the convenience and because it is comfortable. It is particularly nice after a long flight to be able to walk to the hotel without stepping outside and then taking a hot shower within a short time of clearing customs. (It is...

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Thank dougd471
Germany
Reviewed 1 week ago via mobile

The hotel is wonderfully located at both a major train station and airport. The restaurant is nice, we had schnitzel and a burger. The rooms were remodeled and the furnishings are nice, but are still a bit dated. The major downside is the internet is not free in room. Considering the price of a room, this is a let down....

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Helpful?
Thank AJMorfa
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear AjMorfa, thank you very much for your feedback and that you took the time to write a review. I am glad to read about your acknowledgement regarding our location and your dinner experience in our restaurant. However, it saddens me to read that you experienced problems with the toilet flush in your room, I have forwarded your comment to...

Colorado
Reviewed 1 week ago

Overall I had a very good stay at this hotel. It is literally right across the street from the Frankfurt airport, and is connected via a covered bridge to the airport's Terminal 1. Check-in was friendly, and I was upgraded to an Executive room, thanks to my SPG Gold status. I was not, however, granted Club access, which was disappointing,...

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Helpful?
Thank Fzedlach

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: £82 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Frankfurt Airport Hotel & Conference Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor or your only view may be of a concrete wall.”
Art20thC, 29 Apr 2017 | Read review
“it is not worth the money to pay to stay in this hotel”
  • it is not clean and disaster towels
598ghazaleha, 19 Apr 2017 | Read review
“Rooms facing the airport and runway nice view”
lsavaresse, 14 Apr 2017 | Read review
“Ask for rooms in the newer wing”
Abraham1_11, 1 Apr 2017 | Read review
“See what is the extra charge for the rooms at the Club Tower”
orrenc2017, 31 Mar 2017 | Read review
5 of 5