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Steigenberger Frankfurter Hof

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#18 of 274 Hotels in Frankfurt
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1,663 Reviews from our TripAdvisor Community

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Showing 901: English reviews
Auckland
Reviewed yesterday NEW

Enjoyed the stay, hotel very comfortable and staff efficient and helpful. Room was clean ( very important). Best hotel we stayed at during our European trip. Frankfurt amazing, could have stayed longer.

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Helpful?
Thank robertcD4965ZZ
La Jolla
Reviewed 2 days ago NEW

Great location only a few steps away from the center of Frankfurt. Personal service and food are excellent. Very friendly and helpful staff. The hotel is well maintained but a bit dated and an upgrade would be welcome.

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Thank wtheid
Central Mexico and Gulf Coast, Mexico
Reviewed 2 days ago NEW

This is a fine and beautiful place for a wonderful staying. Staff is nice and helpful, always aware of guests requests. They helped me to take a tour to Rottemburg just the night before its departure. The lobby is very elegant and rooms are large, with very high ceiling and the bathroom is flawless. Location is very convenient, steps away...

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Thank GeorgyV
Bronx, New York
Reviewed 3 days ago NEWvia mobile

Great location, but keep in mind that the city is all walking distance. We never set foot in the metro except from and to the airport wich cost about 5.00€ and is about a 15 mins ride. The city is all walking distance to all attractions. The hotel was astonishing beautiful the front desk representative Kevin was pleasant and profesional....

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Thank var927
Lenasia South
Reviewed 3 days ago NEW

very easy to get to the Messe, but must be the only hotel with no tea or coffee making equipment in the rooms, also no draws to put away cloths. on a four day stay not good......living out of a suitcase!

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Helpful?
Thank michaeldX6395QZ
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear michaeldX6395QZ, Thank you very much for the praise of our location. Coffee and tea making facilities are available as of our Grand Deluxe category, we apologize that this has not been mentioned to you upon booking your room. The Grand Deluxe Category also features walk-in closets and plenty of wardrobe space. We would be happy to be able to...

brazil
Reviewed 5 days ago NEW

Great luxury hotel in a wonderful building in the very centre of Frankurt, only few steps away from all commercial area. Excelent food and service with great nice staff with good attention at your needs.

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Thank lealBrazil
Washington DC, District of Columbia, USA
Reviewed 6 days ago NEWvia mobile

The Steigenberger is a classic hotel that is quite beautiful but is showing its age, we noticed a bit of wear & tear around the edges. The location is excellent, in the center of Frankfurt. Our room was attractive & comfortable but came with annoying glitches, like a bathroom tv that frequently malfunctioned & a series of drawers well hidden...

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Thank 310Andy018
Melbourne, Australia
Reviewed 1 week ago

lovely rooms and excellent breakfast service. on booking the rooms I was informed the hotel restaurants were fully booked, was not made aware of the fact that the hotel bar would be closed for a private function on new years eve.

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Thank MrFensWorkshop
Reviewed 1 week ago

Very Nice Hotel - good service at Lobby bar. The rooms are very nice (spacious and well maintained) but could stand some additional soundproofing (it is at the airport). Excellent staff/service. The lobby layout is a little confusing.

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Helpful?
Thank Michael R
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear Michael R., thank you for your comment, we are afraid you were linked to the wrong hotel as we are in the city centre. With best regards Moritz Klein General Manager

Kildare
Reviewed 1 week ago

Room service menu not enough choice. One of the lifts were broken Lifts not big enough. WiFi signal very weak. View from a deluxe room was of satellite dishes. There was no iron in the room to begin with. Room service did not answer the phone for after hours menu. Mini bar was not replenished each night. There was a...

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Helpful?
Thank Adam D
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear Adam D, Thank you for making time to tell us about your experience at the Steigenberger Frankfurter Hof which is much appreciated. That you not have left satisfied is much regretted and please do accept our apologies for the things we fell short of in particular for the lack of response from Room Service as well as the oversight...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travellers who are as unique as our 303 luxurious rooms. Choose from traditional or modern decor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Francais or our iconic restaurant OSCAR*S. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined. ... more   less 

Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Altstadt , Innenstadt
Price Range: £129 - £362 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
Number of rooms: 303
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Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Hotel Style:
#2 Green Hotel in Frankfurt
#3 Romantic Hotel in Frankfurt
#3 Spa Hotel in Frankfurt
#6 Family Hotel in Frankfurt
#10 Business Hotel in Frankfurt
#14 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Frankfurter Hof staff and other travellers.
11 questions
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Ancona, Italy
Los Angeles, California
1 month ago
Raleigh, NC
over a year ago

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Questions? Get answers from Steigenberger Frankfurter Hof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony room is a worthy upgrade”
 of 5 bubbles TheJimmyco, 31 Dec 2016 | Read review
“if you can stretch, stay in a studio suite for a special occasion.”
 of 5 bubbles LondonNKS, 20 Dec 2016 | Read review
“We were on the 5th floor which was very quiet”
 of 5 bubbles garyostereo, 15 Dec 2016 | Read review
“Get the deluxe room! It's worth it!”
 of 5 bubbles h0neysuckle, 9 Dec 2016 | Read review
“We had room 522 which has a beautiful view with a balcony. You can't go wrong with a room in that vicinity.”
 of 5 bubbles KenScolorado, 28 Nov 2016 | Read review
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