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Steigenberger Frankfurter Hof

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Traveller (691)
Room & Suite (245)
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Overview
  • Excellent59%
  • Very good25%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“classic hotel”(21 reviews)
“beautiful hotel”(51 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,144)
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1,136 results
Traveller rating
643
292
123
47
31
Traveller type
Time of year
LanguageEnglish
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643
292
123
47
31
Show reviews that mention
All reviewsclassic hotelbeautiful hotelgrand deluxe roomchristmas marketrain showerfive star hotelthe location is perfectan upgradebreakfast buffetroom was largeshopping areadowntown frankfurtbusiness triptrain stationfrankfurtersoscarsspa
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1 - 5 of 1,136 reviews
Reviewed 2 days ago

I would like to thank particularly Matthieu Mourouvin from the guest relation desk for his kindness and professionalism during my stay. I was happy to discover at last the well known Steigenberger Frankfurter Hof

Review collected in partnership with Deutsche Hospitality
Thank vb1954
Response from FrankfurterHof, Manager at Steigenberger Frankfurter HofResponded yesterday

Dear vb1954, reading your review about the Steigenberger Frankfurter Hof - especially about Matthieu Mourouvin makes us very happy and we thank you for this posting. Best regards, Steigenberger Frankfurter Hof

Reviewed 4 days ago

everything was perfect at the hotel! The rooms are quite large and very well equiped! The only issue for English speaking guests it might be that there are only few chinnals on English Language, and they are news channels!

Review collected in partnership with Deutsche Hospitality
Thank mstefan0v
Response from FrankfurterHof, Manager at Steigenberger Frankfurter HofResponded yesterday

Dear mstefan0v, thank you for your kind feedback and general praise of our hotel. We will discuss your posting about TV channels with our management. Best regards, Steigenberger Frankfurter Hof

Reviewed 1 week ago

One of my worst experience of service. Not a 5 stars superior at all! Bad elcome, have had to try 3 rooms before getting mine. Smell bad tabacco. Pictures on their websites do not reflect the reality. Spa is NOT free of charge at all!...More

Review collected in partnership with Deutsche Hospitality
Thank stephanemockels
Response from FrankfurterHof, Manager at Steigenberger Frankfurter HofResponded today

Dear stephanemockels, thank you for your visit and your feedback. As already mentioned in our personal conversation with our hotel manager, we would like to apologize once again to you for the negative impressions, which in no way correspond to our actual standard & service....More

Reviewed 1 week ago via mobile

Great hotel! Amazing staff! Rooms feel a bit old but very clean and comfortable so not in a bad way I guess. But what really makes this great hotel is it location because it’s in the best part of Frankfurt that I’ve been to mostly...More

Thank Youssef M
Response from FrankfurterHof, Manager at Steigenberger Frankfurter HofResponded yesterday

Dear Youssef M, thank you for your kind review and praise – especially about our staff. This is much appreciated by the entire team! Please do return soon. Best regards, Steigenberger Frankfurter Hof

Reviewed 1 week ago via mobile

Though above our normal price range this was a special occasion. Very comfortable, excellent service, finest meal and drinks. Located near Willy Brandt Platzs underground station. A Seasonal menu was available and menus in English.

Thank Housty45
Response from FrankfurterHof, Manager at Steigenberger Frankfurter HofResponded yesterday

Dear Housty45, thank you for your posting on this site. Your feedback and nice comment about our Service is much appreciated. We look forward to welcoming you back soon. Best regards, Steigenberger Frankfurter Hof

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$232 - US$628 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Frankfurt
#3 Green Hotel in Frankfurt
#3 Family Hotel in Frankfurt
#5 Spa Hotel in Frankfurt
#10 Business Hotel in Frankfurt
#17 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$232 - US$628 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Frankfurt
#3 Green Hotel in Frankfurt
#3 Family Hotel in Frankfurt
#5 Spa Hotel in Frankfurt
#10 Business Hotel in Frankfurt
#17 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (691)
Room & Suite (245)
Dining (26)
Amenities (11)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Buomar98
1 September 2017|
AnswerShow all 11 answers
Response from flyme2 | Reviewed this property |
A number of rooms feature French balconies, which are step out only. These air considered upgrades.
1
Vote
Jean Y
22 January 2017|
AnswerShow all 4 answers
Response from FrankfurterHof | Property representative |
Hello, the public parking garage across the street is about € 20 per 24h. There are various parking garages around us, the prices vary from 20-24,- Eur. Best regards Frankfurter Hof
1
Vote
Google Translation
3paradise
21 November 2016|
AnswerShow all 6 answers
Response from FrankfurterHof | Property representative |
Dear guest, many roads lead to the beautiful Frankfurter Hof- you may choose public transport - the cost is around 9-10 € and takes 20 minutes. Taxis/cabs take 20-30 Minutes and should not be more than € 40,- (except rush... More
1
Vote
Google Translation
Room Tips
"270 was a lovely room but had an awful view"
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"Superior rooms are very good"
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"Choose deluxe rooms with courtyard view."
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"best view looking out toward the entrance .."
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