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Steigenberger Airport Hotel

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Traveller (680)
Room & Suite (313)
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Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“executive tower”(109 reviews)
“free shuttle”(68 reviews)
“shuttle service”(67 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,771)
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1,955 results
Traveller rating
793
669
275
127
91
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793
669
275
127
91
Show reviews that mention
All reviewsexecutive towerfree shuttleshuttle serviceruns every minutesfamily roomnext morninglobby barexcellent hotellong flightbetween flightsbusiness hotelbusiness tripshort staydowntown frankfurtconvenient locationairlinegermany
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1 - 5 of 1,955 reviews
Reviewed yesterday

The hotel is near to the airport. The shuttle bus comes frequently. Nice modern rooms. WiFi is working very good. They have also a boiler and coffee in the room. Bottle of water is included. In the summer they have a very nice place outside....More

Thank Zoespang
Reviewed 2 days ago

The Front Desk Staff extremely pleasant, ambience was very welcoming and clean. Although I did not eat at the hotel there was several places I could have eaten at. Parking garage is very close and there is an Esso next door to fuel up or...More

Thank Trian C
Reviewed 1 week ago via mobile

I received a voucher for the hotel from my airline as I missed my connecting flight. The shuttle to the hotel leaves every few minutes and is efficient. The room was clean, modern and quiet. Normally I say for a hotel shower that it needs...More

Thank e10750law
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded yesterday

Dear e10750law, many thanks for sharing your personal impressions with us. We are more than happy to hear that you have felt comortable with us. Reading your review makes us so proud and we truly appreciate all your lovely comments on our hotel and especially...More

Reviewed 1 week ago

my experience has been great in this hotel like always. nothing to say everything top ! my only advise would be to mark to room 860 - 870 with a sign as they are hidden behind two doors. nothing else !More

Review collected in partnership with Deutsche Hospitality
Thank pierangelotrentini
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 1 week ago

Dear piereangelotrentini, We are delighted to hear that you have enjoyed your stay with us to the fullest and were satisfied with the service provided by our team. Your recommendation is a great appreciation for us and we hope to welcome you back soon. Many...More

Reviewed 2 weeks ago

Hotel is OK but staff and policies are terrible. None of my colleagues or myself will ever stay here again. The hotel policies do not consider the paying customer and they would rather hold you to ransome than be flexible to aid your stay.More

Thank Atackslot
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 2 weeks ago

Dear Atackslot, many thanks for sharing your personal feelings and impressions with us. We are saddened to hear that you and your colleagues have left our hotel with such a negative feeling. As you have mentioned already correctly each company have guidelines to follow. Depending...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$95 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Frankfurt
#8 Spa Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Frankfurt
#8 Spa Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (680)
Room & Suite (313)
Dining (62)
Pool & Beach (10)
Business Centre & Event Rooms (9)
Questions & Answers
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Yazan S
27 August 2017|
AnswerShow all 5 answers
Response from airporthotelfra | Property representative |
Dear guests, Our 24/7 free Airport Shuttle busses to terminals 1 (exit B5) and 2 (exit E) run free every 20 minutes with 2 separate busses. To Terminal 2 you can take the small bus opposite of exit E on the 3rd lane. The... More
0
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Google Translation
Jennifer0010
4 April 2017|
AnswerShow all 5 answers
Response from World71 | Reviewed this property |
HI there... Shuttle Service was free. Regular transfers to and from Frankfurt Airport. Short ride. We had free Wi-Fi. Sauna and pool available. Hotel has very high standard; it is a renowned hotel chain in Germany for years... More
0
Votes
Julie D
1 March 2017|
AnswerShow all 3 answers
Response from SanElle | Reviewed this property |
Please ask directly the hotel reservation; you can have either one or two; I had a single room that's why perhaps it is only one bed in my pictures. Very comfy, by the way!
0
Votes
Google Translation
Room Tips
"Don't choose any room"
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"Book better any other hotel for half price and you will make the better deal."
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"We were given a room in Business tower so ask for that if you want non smoking and quiet"
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"Room opposite the airport are virtually immune to aircraft noise."
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