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Jumeirah Frankfurt

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Jumeirah Frankfurt
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1,140 Reviews from our TripAdvisor Community

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Showing 661: English reviews
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Hong Kong
Reviewed yesterday NEW

I was in Frankfurt for two nights on business. I booked the Jumeirah because there was a deal and my first choice of hotels in Frankfurt was too expensive at the time. I am very glad I did because this is an excellent hotel. The only thing that I don't like about this hotel is that strangely for such a...

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Thank CurlyHongKong
Reviewed 3 days ago NEWvia mobile

It is excellent furniture and decoration , the room space is very good , good location, they have very nice team , very nice city views but the price is very high The location is very near to the market and the hotel is connect to mall , the hotel is far 3 km from the train station Frankfurt Hauptbahnhof

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Thank Mohammed A
Frankfurt, Germany
Reviewed 3 days ago NEWvia mobile

The room was ok, but the materials in the room were worn. I was pleased with to have the choice of lebanese dishes. We ordered room service and the bread that came with my food was stale and the champagne was flat. They said they would bring new glasses, but only if we thought it was necessary. In the morning...

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Thank VS16312
Reviewed 4 days ago NEWvia mobile

We have been given an upgrade on check-in. The room was very spacious. There is a free minibar in our room with some soft drinks and beer. The breakfast in this hotel is ok but not nearly as nice as in some other Jumeirah properties, e.g. Jumeirah Carlton Towers in London. Overall the staff is helpful and friendly.

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Thank Zilonis
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Zilonis, Thank you very much for your sincere and positive feedback! It would be a pleasure for us to welcome you again out the Jumeirah Frankfurt. Kind regards, Stefan Winkler General Manager

Berlin, Germany
Reviewed 6 days ago NEW

I just spent a weekend in Jumeirah Frankfurt but everything has fulfilled my expectations. The service is top notch with a staff very detail oriented and genuinely caring for your well-being. The location is ideal, close to the old town and literally at a doorstep of the big shopping mall of Frankfurt. I stayed in a skyline room, it was...

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Thank 55Yann55
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the...

Singapore, Singapore
Reviewed 1 week ago NEW

Arrived Frankfurt on an early flight around 6am. Took an S Bahn (S8/ S9) from airport to Jumeirah Frankfurt which is only 5 stations away. Journey is just a mere 25 min. Alighted at Hauptwache Station and walked less than 1 min and you will reach the Hotel Main Lobby. Check in was swift and was glad they have a...

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Thank callieho
London, United Kingdom
Reviewed 1 week ago

I have visited on a number of occasions, and it never fails to impress. The rooms are spacious, clean and comfortable, and the staff are superb. No need to look anywhere else in Frankfurt - this is the place to stay

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Thank JDPP803
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for your positive review. We are very happy that you had an enjoyable stay at Jumeirah Frankfurt and that you will return to Frankfurt because of your great experience with us. Until your next stay in Frankfurt we wish you all the best. Kind regards, Stefan Winkler General Manager

Reviewed 2 weeks ago via mobile

Nice location, very convenient for shopping and some sightseeing. Front desk very helpful and polite. Few comments regarding basic matters: 1: i requested extra towels , because we were two, as per my booking, not delivered 2: for such hotel carriying the Jumeira brand it is unacceptable in s delux room , for two to see one tiny shampoo and...

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Thank Commendant
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, I do apologies for your experience with us which does not reflect the high standards that Jumeirah Frankfurt stands for. We would like to investigate this further and I would appreciate if you could email me further details on stefan.winkler@jumeirah.com We do hope to have the opportunity of being able to welcoming you back at Jumeirah Frankfurt and...

Perth, Australia
Reviewed 3 weeks ago

My wife and I stayed for 3 nights here recently and thoroughly enjoyed our time at this hotel. Furthermore, it had been years since I had been to Frankfurt so it was a delight to have such a high quality base from which to explore the city. it was freezing cold but to come home to our room with its...

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Thank Michael V
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Michael, I would like to personally thank you for leaving such a lovely review of your stay with us at Jumeirah Frankfurt. I am delighted to read that you enjoyed such a wonderful time with us, and that we exceeded your expectations in all areas of your stay. It is fantastic to know that you also found our location...

Reviewed 4 weeks ago via mobile

I would recommend staying there if you're for business. Cosy and nice room, great gym, breakfast though was average (i am spoiled with four seasons meals). Located in the center of the city, so everything is a walking distance.

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Thank sergey t
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Sergey, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. Until your next stay in Frankfurt we wish you all the best. Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: £148 - £393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Jumeirah International, Cheap Tickets, Travelocity, Expedia and Agoda so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Luxury Hotel in Frankfurt
#3 Business Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Frankfurt staff and other travellers.
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3 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Aim for a Panoramic room or a skyline room in order to get a nice view.”
 of 5 bubbles 55Yann55, 20 Feb 2017 | Read review
“A room up high gives wonderful city views.”
 of 5 bubbles Mlv62Perth, 30 Jan 2017 | Read review
“We like the high floors with a view of the Ziel pedestrian area.”
 of 5 bubbles RockyTop, 28 Dec 2016 | Read review
“The higher the floor the better the view.”
 of 5 bubbles 221RichardB, 7 Dec 2016 | Read review
“higher floors better”
 of 5 bubbles JSMLondonUK, 5 Dec 2016 | Read review
5 of 5