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Jumeirah Frankfurt

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1,073 Reviews from our TripAdvisor Community

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Showing 628: English reviews
London UK
Reviewed yesterday NEW

very enjoyable stay, have to mention the staff who had that extra friendly/helpful attitude that seems to be disappearing at many places. Rooms have great views (ok it FFT not Rome) and are well appointed, have to say its probably the best in the city. Gets 4 not 5 stars as its a bit cold of atmosphere, poor bar on...

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Helpful?
Thank JSMLondonUK
Reviewed 4 days ago NEWvia mobile

Just take the highest floor ! Enjoy the view, drink champagne and be happy ) . Nice fancy hotel, good breakfast and helpful staff. We enjoy a lot ) Be aware that they have renovating in 17 floor, if you don't want any noise, please book higher!

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Thank Наташа У
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Hatawa, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Stefan Winkler General Manager

Miami, Florida
Reviewed 1 week ago NEW

As a first time stayer at this hotel was a bit surprised by the lack of food and beverage at the hotel and the small and corridor styled checking and lobby. Apart from this, room was very comfortable but was typically corporate looking. The staff were extremely proficient and courteous and were definitely the reason to come back to stay....

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Thank lunatrailings
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write this review following your stay with us. It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated. We look forward to welcoming you back once more. Kind regards, Stefan Winkler General Manager

Greater Johannesburg, South Africa
Reviewed 1 week ago NEWvia mobile

Visited the the Jumeirah for a meeting only. The conference rooms are top notch with the latest technology and quality catering. Easy to find and well located. Hotel is fresh and the staff were attentive and helpful.

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Helpful?
Thank Brad G
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Brad, Thank you very much for taking the time to write and share your experience at Jumeirah Frankfurt. We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. We are very much looking forward to welcome you the next time to Frankfurt...

New York City, New York
Reviewed 1 week ago via mobile

The Jumeriah is a very good hotel in Frankfurt city centre. It is a good choice for both business and leisure travellers. It is just next to the Zeil shopping mall and shopping strip and walking distance to the Goethestrasse luxury shopping street. For business travellers the financial district is only also walking distance. The rooms are modern and well...

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Helpful?
Thank Lifesowelltravelled
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the...

Malta
Reviewed 2 weeks ago

You can tell that the staff are perfectly trained from the moment you walk in - very efficient and super courteous: well done! Great hotel in a central location in Frankfurt. Was there for a brief but very comfortable stay. Our room was clean and comfortable, and check in-out were a breeze: will certainly consider this for a repeat visit....

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1Thank SALOSAN
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Salosan, Greetings from Jumeirah Frankfurt, in the heart of the city. With pleasure we have read your review to your stay at Jumeirah Frankfurt. My colleagues take great pride in providing personal service and it is always rewarding to be able to share praise from our guests. We hope that you had a pleasant return journey. Kind regards, Stefan...

Haifa, Hefa, Israel
Reviewed 2 weeks ago

i'v been in this hotel for two nights and it's a great hotel, i realy can't say anything bad about them. i'v been before in lot's of 5 stars hotels in the area but for some reason i didn't think to take this one (most of the time i took stiegenberger hotel which is also a very good hotel )....

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Thank Itamar_12
JumeirahFrankfurt, Manager at Jumeirah Frankfurt, responded to this review

Daer Mr. Itamar, I would like to personally thank you for leaving such a lovely review of your stay with us at Jumeirah Frankfurt. I am delighted to read that you enjoyed such a wonderful time with us, and that we exceeded your expectations in all areas of your stay. Our team works very hard to deliver an exceptional service...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

A good central location, valet parking and at 27euro was reasonably priced. Comfortable bed, quiet sound proofed rooms. A solid 5 star hotel. The standout were the concierge staff. They were exceptional. Would I return? Possibly. For me it just lacked a bit of character and rather clumsy housekeeping service. It seems they need to be a little more organised...

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1Thank MataiDubai
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Mr. Matai, Thank you for taking the time to compose this review on TripAdvisor. Your comments are highly appreciated as we always strive to improve our daily operations. We are very happy to read that you enjoyed many of our offered services. On the other hand, we have noted your feedback regarding Housekeeping department. I have personally passed your...

New York City, New York
Reviewed 2 weeks ago

This is an excellent hotel, with great service. My room was on the 16th floor and offered a nice view. The room was very clean, appointed with taste, and everything in the room was automated (lights, blinds, etc.). There was a construction going on outside my window, but this was not the hotel's fault and it did not bother me...

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1Thank Philonous_XXI
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Philonous, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Stefan Winkler General Manager

Long Crendon, United Kingdom
Reviewed 2 weeks ago

The hotel was fantastic. Location was very close to the Metro which we took from the airport and we were able to walk everywhere. Staff were very pleasant and helpful. The breakfast was delicious. A really enjoyable break. Would highly recommend it.

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Thank Lynn M
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Lynn, Greetings from Jumeirah Frankfurt, in the heart of the city. With pleasure we have read your review to your stay at Jumeirah Frankfurt. My colleagues take great pride in providing personal service and it is always rewarding to be able to share praise from our guests. We hope that you had a pleasant return journey. Kind regards, Stefan...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: £145 - £399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, HotelTravel.com, Cancelon, Jumeirah International, Cheap Tickets, Priceline, Agoda, HotelsforEveryone, Travelocity and Odigeo so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Business Hotel in Frankfurt
#3 Luxury Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Frankfurt staff and other travellers.
17 questions
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County Dublin, Ireland
Birmingham, Alabama
Denver, Colorado
3 months ago
Los Angeles, California
14 days ago

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Questions? Get answers from Jumeirah Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors better”
 of 5 bubbles JSMLondonUK, 5 Dec 2016 | Read review
“Higher floors are better but noise was not an issue when we were there.”
 of 5 bubbles 165lynnm, 16 Nov 2016 | Read review
“Room and Lounge”
 of 5 bubbles 712hussaina, 30 Aug 2016 | Read review
“Choose higher floor and You will get SUPER view!”
 of 5 bubbles 816nn, 14 Aug 2016 | Read review
“The higher ... the better”
 of 5 bubbles Ondina_2011, 12 Jul 2016 | Read review
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