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Hotel InterContinental Frankfurt

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#34 of 274 Hotels in Frankfurt
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Hotel InterContinental Frankfurt
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1,486 Reviews from our TripAdvisor Community

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Showing 852: English reviews
jeduffy1
Reviewed 2 days ago NEW

This is a superb hotel. My room was very comfortable and nicely decorated. I had a superior room, while not big, perfectly suited my needs. In the morning I had breakfast and there was a wonderful waitress, Mrs. Walters, who made a pleasant experience even more so. I would stay here again in a minute.

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Thank jeduffy1
Reviewed 2 days ago NEWvia mobile

This hotel should have it's intercontinental brand cancelled by IHG, as it is not up to standard in room quality, staff attitude or the treatment of IHG loyalty members or ambassador members. Worse than this is the fact that the hotel has systems and processes that are clearly designed to extract the maximum amount of money from the guests. The...

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Thank Anthony N
Tempe, Arizona
Reviewed 5 days ago NEWvia mobile

Typical Intercontinental hotel. High standards and good hospitality. Probably the only thing to add is the Location where it is very good near the central station and the downtown. Good to stay there.

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Thank almmm
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest almmm, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Martin Driskell, General Manager

Reviewed 1 week ago via mobile

You would normally expect an Intercontinental to be pretty well up to scratch. Leave those expectations at the door here. The rooms are smaller than average and in need of a facelift. The only IC thing about them is the bathroom soaps and gels. Otherwise this is no better than a Formule 1. My non-smoking room was rank with cigarette...

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Thank Ryan G
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Ryan G, Thank you very much for your detailed feedback after your stay with us. We are sorry to read that your stay during was not fully satisfying for you.If you would allow me to discuss it with you, my e-mail address is martin.driskell@ihg.com and my phone number from 0049- 69- 2605-2223. With kind regards Martin Driskell, General...

Reviewed 1 week ago

Intercontinental Frankfurt is located alongside Main river, and a several minutes walk from Frankfurt am Main main station. Riverside rooms are strongly recommended, because of the beautiful view of the river. One can access to the Römer place by a tram as well as by walking.

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Thank dr_oyama
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest dr_oyama, Thank you very much for staying with us and we are delighted to read that you enjoyed the InterContinental Frankfurt. I hope to welcome you again during next visit to Frankfurt. With best regards Martin Driskell, General Manager

Washington D.C
Reviewed 1 week ago

If you want a solid and reliable place to stay with an excellent staff in a good location, you can't go wrong here. The business center is excellent and the hotel staff incredibly accommodating. The only negative thing I could say is that, if you want something that has some local flavor or distinction, this is probably not a good...

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Thank IntLaw_Washington_DC
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest IntLaw_Washington_DC, I am pleased to hear that you are satisfied with your stay. However, I regret to hear that not all your expectations were met, and offer my apologies for any discomfort this may have caused you. Your comment has our full attention regarding your stay so that we can correct this. We look forward to having the...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

After 22 years I had the opportunity to revisit this property. Check in was fast, efficient and welcoming. The porter was a Sri Lankan man who was very sweet and entertaining, living history of the hotel. He showed me to the room. The mixed feeling started arising by seeing the same carpets, room interior i remember from 20 years ago....

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Thank FrequentBizTraveler1
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest FrequentBizTraveler1, First of all I would like to thank you for your honest review on your stay. Our goal is to deliver the perfect service and I very much regret that we did not succeed. I offer you my sincere apologies for the inconvenience caused. We appreciate your positive and negative feedback and I will discuss it with...

Milwaukee, Wisconsin
Reviewed 2 weeks ago

Stayed club level and found both the service and amenities to be outstanding. The lounge was well stocked and the staff eager to meet the needs of guests. Location is excellent and the train station is a short walk away. On my next visit I will be sure to return.

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Thank JW_Wisc
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest JW_Wisc, Thank you so much for your review of our hotel. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Martin Driskell, General Manager

Ketton, Rutland
Reviewed 3 weeks ago via mobile

Not a great start as no non-smoking rooms available. Wasn't too bad but room had a strange chemically smell which is obviously down to the air freshener they use. Room was comfortable and staff very helpful. Ate in the bar and menu was small but food was good and staff very friendly. Location is good for the train station but...

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Thank Markwestdav
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Markwestdav, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. With best regards Martin...

Warrenton, Virginia
Reviewed 4 weeks ago

When I think about the Intercontinental, I think about the highest level of prestige in the IHG suite of hotels. An Intercontinental should be a clear and distinct 4-5 stars and you should walk away thinking "Wow, that was a classy hotel". Unfortunately, this is not that hotel. To start, this hotel needed a complete update//overhaul at least 15 years...

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Thank Clint H
IC-Frankfurt, General Manager at Hotel InterContinental Frankfurt, responded to this review

Dear Guest Clint H, We very much appreciate the fact that you took time to share your experiences with us. Our goal is to deliver the perfect service and I regret that we did not succeed. I regret to hear about your disappointing experience at the hotel product and would like to offer you my apologies for any discomfort that...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All around the InterContinental Frankfurt are striking contrasts for which the city is known: towering skyscrapers next to cosy pubs, a global financial centre minutes from the old town s village charm, exclusive shopping streets adjacent to historic churches and museums. St Paul's Church, the Roemer and Frankfurt Cathedral are just steps away. ... more   less 

Additional Information about Hotel InterContinental Frankfurt

Address: Wilhelm-Leuschner-Str. 43, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: £101 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel InterContinental Frankfurt 5*
Number of rooms: 467
Reservation Options:
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Also Known As:
Intercontinental Frankfurt
Hotel Style:
#12 Romantic Hotel in Frankfurt
#17 Family Hotel in Frankfurt
#25 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel InterContinental Frankfurt staff and other travellers.
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Pennsylvania’s Endless Mountains, Pennsylvania
over a year ago
4 months ago
Istanbul
4 months ago

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Questions? Get answers from Hotel InterContinental Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverside rooms are better.”
 of 5 bubbles dr_oyama, 28 Nov 2016 | Read review
“A river view is a must.”
 of 5 bubbles , 8 Nov 2016 | Read review
“If you are looking to host your clients, avoid this hotel, rooms are good though”
 of 5 bubbles Noplotz, 25 Oct 2016 | Read review
“Contact Chrisitan through the Intercontinental Frankfurt website”
 of 5 bubbles riveria-dave, 9 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles SteviusNY, 5 Oct 2016 | Read review
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