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All reviews river view the club lounge main river train station bit dated breakfast buffet superior room large room business trip the air conditioning comfortable hotel main station concierge ihg signatures renovation euro
This is a very nice hotel, conveniently located a 5 minute walk from the main train station. The rooms are small but clean and comfortable. There is a view of the Mainz river. Staff is friendly, good service. Free wifi.
The hotel is located right on the river bank with good access to river walks etc.
We were offered a club room on the 20th floor with river views and as far as the distant forests and hills.
Many have mentioned the excellent staff and...More
Response from IC-Frankfurt, General Manager at InterContinental FrankfurtResponded 3 September 2018
Dear Guest ronchadwick,
Thank you for your review and the very good score you gave us. It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay. We truly appreciate your excellent remarks about the...More
The rooms are fairly large and spacious at this InterContinental. Atypical for a European hotel. The customer service was very good and the food was on point. I was there for a business conference the hotel did an exceptional job with the event. Very good...More
Thank Dan O
Response from IC-Frankfurt, General Manager at InterContinental FrankfurtResponded 2 days ago
Dear guest Dan O,
Wow what a great comment and high rating - Thank you ! I will share it with the Team from InterContinental Frankfurt! Great Motivation. Hope to welcome you back in our hotel.
Best regards. Martin Driskell, General Manager
Boy I wanted to give this place 5 stars. The lobby was lovely. Reception was exceptionally friendly. The bartender was a delight. When we first saw our room, we were happy (details below).
But when we got to the room it was hot. We just...More
Response from IC-Frankfurt, General Manager at InterContinental FrankfurtResponded 4 days ago
Dear Guest Kerwin G,
Thank you for sharing your experience at InterContinental Frankfurt. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. I would also like to ask...More
The hotel itself is rather old and rooms needing refurbishment. The room at first was rather underwhelming for an Intercontinental. Small but functional. Bathroom is dated but clean nonetheless. The views facing the River Main is fantastic especially in the morning from where the run...More
Response from IC-Frankfurt, General Manager at InterContinental FrankfurtResponded 1 week ago
Dear Guest youers_aus,
many thanks for your great and detailed 4-star review!
We are very happy to hear that you have enjoyed your stay with us & looking forward to welcome you back soon.
With best regards
Martin Driskell, General Manager