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Fleming's Deluxe Hotel Frankfurt Main-Riverside

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393 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Auckland, New Zealand
Reviewed 1 week ago

I do like this hotel BUT had a problem with the air conditioning. Rooms were so hot, spoke with Management 3 times and no resolution. Something about condenser doesn't work when cold outside - told to open my window. trouble is it is too noisy then. This is not good enough for a hotel like this, I should be able...

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Thank mjt666
Cambridge, United Kingdom
Reviewed 1 week ago

good location, not very luxury although it is a 5 star hotel. very odd open lifts in the lobby which looks like it is there for construction reasons and guests get very confused of how to use them. Room is nice and comfortable. lacked some amenities such as slippers in the rooms. I wanted to make tea in my room...

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Thank traveller2060
Reviewed 3 weeks ago via mobile

The hotel is well located for central Frankfurt, the facilities are good, with the exception of the internet speed which is very slow. The rooms are clean and comfortable. For me this is a good 4 star hotel rather than a 5 star, not because they've done anything wrong because they didn't, it just lacks the wow factor that you...

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Thank Wycombetraveller
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, Thank you very much for your feedback of your last stay. We are pleased to read that you enjoyed your stay with us so much and looking forward to welcoming you soon again. Best regards, Your Fleming´s Team

Colchester, United Kingdom
Reviewed 3 weeks ago

Stayed at this Hotel for three nights whilst attending Christmas World at the Messe. Great welcome from staff. Our room was spacious very clean with a rather large shower in the room. This may be of concern to some people if so give your friend some space or hide under the duvet! The resturant menu was first class good choice,...

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Thank pauline s
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Pauline, thank you for your review and recent stay with us. It is a pleasure to read that you liked your time spent at Fleming’s. We are looking forward to welcoming you soon back to our hotel. Your Team of the Fleming’s Deluxe Hotel Frankfurt Main-Riverside

Amsterdam, The Netherlands
Reviewed 29 December 2016 via mobile

Stayed here for one night. The room is good with a very open bathroom. Shower cabin in the middle of the room which was quite fancy. I liked it! Room was very clean and well equipped. Unfortunately the room was located next to the lift and that was quite noisy. Breakfast very good.

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Thank Michel99
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Michel99, thank you for your review and recent stay with us. We are delighted to hear that you liked your time spent with us. Kindly let us know in case you are planning an upcoming stay in Frankfurt and we are happy to make sure your room is allocated far away from the elevator. Your Team of the Fleming’s...

Seminole, United States
Reviewed 23 December 2016

The Fleming Hotel is very nice with a great breakfast. Rooms a good. The only fault I found was the towels are less than one would expect in a deluxe hotel. We asked for extra and the fresh ones smelled of cigarette smoke. The towels were very thin not plush at all. Minor complaint. The hotel is a good 1...

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Thank Anthony B
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Anthony, Thank you for taking the time to tell us your opinion about your stay with us. We feel sorry for about the towels which doesn´t meet our standards. We will discuss it with our housekeeping team to improve our services. We are looking forward to welcome you again. Best regards, Your Fleming´s team.

Vancouver, Canada
Reviewed 21 December 2016

I read few negative reviews about this hotel so was little hesitant before I checked in. Since these days everyone can be a critic some people just right negative reviews without being fair to efforts of entire staff because of one small incident they forget how hard others work. So here is my honest review. Hotel : Overall very nice,...

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Thank chandrahaas2016
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear chandrahaas2016, what a lovely review! Thank you so much for your wonderful feedback to your stay. It sounds great that you enjoyed all aspects of our hotel. Hope to welcome you soon again. Kindest regards the Fleming’s Hotel team

Kent, Ohio
Reviewed 19 December 2016

The room was very good. The staff were all very helpful. Easy to get public transportation - catch tram across the street at the hospital. We would stay there again if we revisit Frankfurt. The breakfast was very good.

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Thank Carl G
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Carl G., thank you for your awesome feedback and stay with us. It was a great pleasure to read, that you felt comfortable in our hotel. We are looking forward to welcome you soon back to Frankfurt and leave the best Christmas wishes to Ohio in the meantime. Your Team of the Fleming’s Deluxe Hotel Frankfurt Main-Riverside

Warsaw, Poland
Reviewed 17 December 2016

Flemings Riverside hotel in Frankfurt offers good accommodation in fine maintained rooms. Although I stayed there for one night only, I really liked my room and was even impressed by the idea of serving fruits for a mid-night snack available in the room for free. I enjoyed a good breakfast there even thought the restaurant was rather crowded. The only...

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Thank TomaszKozakowski
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear TomaszKozakowski, thank you for your email and recent stay with us. It is a pleasure to hear, that your overall experience met you expecations. Please be assured that we will discuss your credit card challenge at the front desk within our team as this does not represent our regular standards. We are looking forward to welcome you soon back...

Berkeley, California
Reviewed 5 December 2016

It was so noisy it was impossible to sleep. When I called the front desk at 10PM and explained that the noise was so loud that it was literally shaking my room, I was told not to worry because the party in the hotel would finish around midnight. This is unacceptable as I had to wake-up at 5 to get...

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Thank widgi123
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear widgi123, we thank you for your open words regarding your stay in our house. We feel very sorry for your experiences (especially the noise at night) you made and assure that this doesn´t fits our standards. We checked and repaired the treadmill and hope instantly to welcome you again soon. Best regards, Your Fleming´s Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The ideal starting location from which to attend business appointments and to go on personal discovery tours into the heart of the pulsating metropolis: the hotel is very centrally and conveniently located in the Frankfurt inner city, in direct proximity to the Main. The new European Central Bank, as well as the subway and S-Bahn are within walking distance. Easily within walking distance is the "Schone Aussicht" (beautiful view) with the small Main bridge and an unforgettable view of the Frankfurt skyline, which can also be enjoyed from the 6th floor. One floor is fully dedicated to the needs to business travelers. The business rooms are furnished with a generously sized writing desk, a 37 inch LCD TV, a coffee and tea bar, and an ironing station and special amenities that put the finishing touches on your business trip. In addition, there are non-smoking and handicap-accessible rooms. Starting at business class, we provide attentive room service, free newspapers and minibar, and an optional pillow menu. ... more   less 

Additional Information about Fleming's Deluxe Hotel Frankfurt Main-Riverside

Address: Lange Str. 5-9, 60311 Frankfurt, Hesse, Germany (Formerly Steigenberger Hotel Frankfurt-City)
Region: Germany > Hesse > Frankfurt
Price Range: £95 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fleming's Deluxe Hotel Frankfurt Main-Riverside 5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Steigenberger Hotel Frankfurt
Hotel Style:
#38 Business Hotel in Frankfurt
#42 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Fleming's Deluxe Hotel Frankfurt Main-Riverside staff and other travellers.
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Questions? Get answers from Fleming's Deluxe Hotel Frankfurt Main-Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is lot to see around if you like to walk and find places”
 of 5 bubbles chandrahaas2016, 21 Dec 2016 | Read review
“Go somewhere else.”
 of 5 bubbles widgi123, 5 Dec 2016 | Read review
“On 5th floor there are rooms with showers in the middle!”
 of 5 bubbles inotx6, 23 Sep 2016 | Read review
“High floor rooms facing back of hotel are very quiet.”
 of 5 bubbles ymff, 9 Sep 2016 | Read review
“Do not stay here!”
 of 5 bubbles AvidT_13, 20 Jul 2016 | Read review
5 of 5