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Steigenberger Hotel Metropolitan

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#61 of 270 Hotels in Frankfurt
Certificate of Excellence
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1 room 2 adults 0 children
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411 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Toronto
Reviewed 1 week ago

The best feature about this hotel is that it is literally across the street from the Frankfurt Main Station (north exit). So convenient if you have to take the train to the airport the next day. The room was kind of dirty. I had to ask for a new pillow because there was a short, thick black hair and some...

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Thank somegirlwhotravels
Oxford, United Kingdom
Reviewed 2 weeks ago

Centrally located and very convenient for pretty much anything you want to do. Parking is a bit of a headache and quite expensive. Breakfast is good and plentiful but the rooms are considerably less wow.

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Thank fhwq13
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear fhqw13, first of all I would like to thank you for taking the time to write down your comments about your stay at our hotel. We would be happy to welcome you again on any other occasion. For easy parking just contact the hotel before your arrival and we will take care of your car when you arrive just...

Atlanta Georgia
Reviewed 13 December 2016

Steigenberger has become my go to hotel for a night or two in Frankfurt and I frequently find myself in Frankfurt needing a place to sleep. I have reviewed the Steigenberger many times so there doesn't much new to say. I still enjoy the service, they always prep a room for me when I arrive at check-in. Breakfast is very...

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Thank Kerwin G
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear twinkles, first of all I would like to thank you for your comments on your stay at our hotel. Thank you also for your recommendation and nice words regarding your stay. We will be happy to welcome you again – also maybe for a privat trip. Kind regards Markus Lindenberg General Manager

Heidelberg
Reviewed 8 December 2016 via mobile

Coming to celebrate a family event before taking different trains from the convieniently near main station, we booked a table in advance but had the bad luck that there was a special venue in the basement , which kept the staff and, far more worse, the kitchen so much occupied, that the quality of the food and the timeliness of...

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Thank Kohtensteller
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Kohtensteller, first of all I would like to thank you for taking the time to write down your comments about your stay at our hotel. We are very sorry, that you were not satisfied with your stay and we would like to apologize for the inconveniences we may have caused. We have taken your comments in consideration and are...

Bruxelles
Reviewed 30 November 2016

Stayed in room 311, if you set aside the elevators hidden without any clear marking and difficult to find, the stay was very good. Room is decently sized, and very clean. Air-conditioning not only worked fine, but was very quiet, which does not happen so often. Breakfast was really good with a great variety of really good breads. Only disappointment...

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Thank gogolino
Kopavogur, Iceland
Reviewed 8 November 2016 via mobile

I have stayed in so many hotels as it is a part of my job. I picked this hotel because I love it's sister Frankfurter Hof and I was with my wife so I wanted it to be really nice in a 5*hotel. BUT the 5/6 floors had renovating work so all halls where full of furnitures and smell of...

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Thank Albert Ú
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Albert Ü, First of all I would like to thank you for taking the time to write down your comments about your stay at our hotel. I would like to apologize for the inconvenience in regards to our renovation work. As we always continue to improve the standard of the hotel, we are actually pushing the works forward to...

Birmingham, United Kingdom
Reviewed 25 October 2016

This hotel is a really great hotel in Frankfurt. Downtown Frankfurt is about a 25 minute walk away but being right next to the main station, you can get the underground train to anywhere in the city really easily for very little money. In addition, there are a number of snack bars and restaurants very close to the hotel. Check...

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Thank earltubthumper
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear earltubthumpter, thanks a lot for your fantastic comments on your visit at our hotel. It is great to see that you enjoyed your stay with us. Whenever you are going on another trip to Frankfurt we will be more than happy to welcome you again. Kind regards Markus Lindenberg General Manager

Newton, Massachusetts
Reviewed 23 October 2016

Sure, it is not as luxurious as its sister Hotel the Steigenberger Frankfurter Hof. However it still does the trick. It is pleasant, centrally located next to the main train station. decor is sober but does not luck any amenity. This hotel is a very good choice for a business stay.

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Thank dcomin
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear dcomin, first of all I would like to thank you for your comments on your stay at our hotel. Thank you also for your recommendation and nice words. We will be happy to welcome you again – also maybe for a privat trip. Kind regards Markus Lindenberg General Manager

Reviewed 21 October 2016 via mobile

I've stayed here six times over the years: the fact that I've returned says something about the place. It's a great hotel: conveniently located for the Hauptbahnhof and the Messe and walking distance to much of the city. My room was spotlessly clean and furnished in a contemporary style. The staff were very friendly, especially the excellent bar man who...

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Thank George W
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear George W, thanks a lot for your fantastic comments on your stay at our hotel. We are very happy to hear that you enjoyed your 6th stay in our hotel. We would like to forward your very nice comments to the employees. Kind regards Markus Lindenberg General Manager

Ottawa, Canada
Reviewed 17 October 2016 via mobile

Excellent hotel, excellent receptionists very friendly and helpful staff. Fantastic room, wonderful and elegant breakfast. Specious room, I was upgraded to a quite double room. Location is not bad, as very close to the main railway station and to shopping areas.

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Thank Bob S
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Bob S, thanks a lot for your fantastic comments on your stay at our hotel. It is amamazing to hear that you really enjoyed your visit with us. We will definitely forward your praise to all of our employess. Whenever you are going on another trip to Frankfurt we will be more than happy to welcome you again. Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
From the Steigenberger Hotel Metropolitan it takes only a few minutes by public transport or taxi to the Frankfurt Exhibition and Congress Centre, Frankfurt Airport, the banking quarter and the famous shopping mile, the Goethe Strasse and to the Zeil shopping mall. Other landmarks of the Main metropolis such as the Alte Oper, the theatre, galleries and the Senckenberg Museum are not far from the hotel either. ... more   less 

Additional Information about Steigenberger Hotel Metropolitan

Address: Poststr. 6, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: £93 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Metropolitan 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Steigenberger Hotel Frankfurt
Hotel Style:
#11 Family Hotel in Frankfurt
#29 Romantic Hotel in Frankfurt
#40 Luxury Hotel in Frankfurt
#40 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Metropolitan staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid rooms on the side of main entrance as trafic near station is noisy”
 of 5 bubbles gogolino, 30 Nov 2016 | Read review
“Room service makes some really wierd surprise visits after few knocks. I was once in shower when they came in!”
 of 5 bubbles SirReissumies, 17 Jul 2016 | Read review
“We stayed in 512... Can see a couple of skyscrapers toweriing above. Not much of a view.”
 of 5 bubbles kimszath, 15 Jul 2016 | Read review
“Tired? Need to spread out a bit? A junior suite is ideal.”
 of 5 bubbles Jacomb45, 6 Jul 2016 | Read review
“Double rooms have both a tub and a shower. I saw one single room with no tub”
 of 5 bubbles dfuller, 9 Dec 2015 | Read review
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