We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Aachen Europaplatz

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Aachen Europaplatz
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

377 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 111: English reviews
Start your review of Mercure Aachen Europaplatz
 Click to rate
Reviewed 2 weeks ago

I stayed in this Mercure because it was very close to where I needed to be. And, it's quite well located close to the highway as well. The hotel has it's own parking lot (upon arrival I got a parking ticket I could use during my stay). So all pretty good from that point of view. However, where most Mercure's...

Thank PurplishCat
Management response:

Dear Sir and Madame Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen Europaplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Ghent, Belgium
Reviewed 16 December 2016

poor room and restaurant quality part of the hotel under renovation, so noice from the workers starting at 7AM breakfast was moderate but dinner meal quality poor staff quality moderate location is good

Review collected in partnership with Accorhotels.com
1Thank matthieus757
Christian C, Manager at Mercure Aachen Europaplatz, responded to this review

Thanks for your comment. The hotel is under renovation until 30.4.17. After this date we will greet our guests in the complete renovated hotel.

Winchester, United Kingdom
Reviewed 23 November 2016

Stayed for one night on our way home to UK from Germany. I would stay again. The room we were in was exceptional value for money and although as yet not refurbished, was a very good clean room. My only criticism is that the pillows were designed for Bilbo Baggins and not a 6'4" man. They were tiny!! There was...

Thank pickblue
Christian C, Manager at Mercure Aachen Europaplatz, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen Europaplatz. It is always a pleasure to receive positive and negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Ascot, United Kingdom
Reviewed 12 November 2016

Offers parking, wifi, and restaurant, although as I'd prepaid had some issues with my restaurant bill, but all was resolved with the helpful staff, so I have no hesitation in recommending the hotel. Often use Mercure in France, and this was easily their equal.

Thank Neil R
Christian C, Manager at Mercure Aachen Europaplatz, responded to this review

Dear Mr. Neil, thank you for your feedback. We hope to see you soon, and without any difficulties with the restaurant bill. Have a nice day.

Soest, The Netherlands
Reviewed 30 October 2016

This hotel is easy to find. Offers free parking for Platinum members. Room is good as you may expect. Breakfast is buffet style with hot and cold choices. Once you walk in the restaurant area, just be aware at the rear is another large seating area. Friendly staff will help you to move.

Thank PoggiBonsi2012
Christian C, Manager at Mercure Aachen Europaplatz, responded to this review

Thank you for your feedback. We hope to see you again.

North Bucks
Reviewed 26 October 2016

Thank grumpyguts
Christian C, Manager at Mercure Aachen Europaplatz, responded to this review

Reviewed 12 September 2016

Thank Pieter H
Christian C, Manager at Mercure Aachen Europaplatz, responded to this review

Prague, Czech Republic
Reviewed 30 May 2016

Thank Theo L
Brussels, Belgium
Reviewed 10 May 2016

1Thank SunnyKitty85
London, United Kingdom
Reviewed 5 May 2016

Thank speedbird99

57 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (36)
Bathroom (5)
Room/Suite (10)
Hotel & Grounds (2)
Other (19)

Management photos: Courtesy of the property manager

All Management Photos (21)
Room/Suite (5)
Dining (4)
Hotel & Grounds (5)
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Aachen hotels
0.8 mi away
Novotel Aachen City
Novotel Aachen City
#1 of 41 in Aachen
836 reviews
1.0 mi away
Mercure Hotel Aachen am Dom
0.8 mi away
Pullman Aachen Quellenhof
Show Prices
Show Prices
Show Prices
0.9 mi away
#2 of 41 in Aachen
271 reviews
1.5 mi away
Art Hotel Aachen Superior
0.6 mi away
Ibis Styles Aachen City
Show Prices
Show Prices
Show Prices


  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Aachen Europaplatz staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Mercure Aachen Europaplatz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the building works while they continue.”
 of 5 bubbles pickblue, 23 Nov 2016 | Read review
“Equal numbers which are not on the streetside.”
 of 5 bubbles PieterH167, 12 Sep 2016 | Read review
“Choose preferably top floor, away from elevator”
 of 5 bubbles theol672, 30 May 2016 | Read review
“Take the top floors, rooms are quite good”
 of 5 bubbles Thermo1116, 8 Feb 2016 | Read review
“Try to get a room away from the elevator as they have vending machines there - very loud.”
 of 5 bubbles JJHamburg, 14 Jan 2016 | Read review
5 of 5