Mercure Aachen Europaplatz
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Mercure Aachen Europaplatz

Joseph-von-Goerres-Str. 21, 52068 Aachen, North Rhine-Westphalia Germany
Mercure Hotel Aachen Europaplatz
Traveller (175)
Room & Suite (92)
Mercure Aachen Europaplatz
Videos (1)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#8 of 40 hotels in Aachen
3.9 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value
This air conditioned 4 star hotel has been completely renovated and enjoys a quiet location close to the cathedral, town hall, old town centre, casino, thermal baths and convention centre. Good access to buses, trains and highways. All rooms offer TV, safe, radio, pay TV, Internet and WLAN, minibar and shower. Our air conditioned hotel offers restaurant, bar and garden terrace with an outdoor pool and modern meeting rooms for 250 people. 2 children up to 16 years of age stay for free in parent's room. We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label verified by Clifton represents our new elevated cleanliness protocols and standards and provides assurance that these standards have been met in our hotels.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Patio
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Swimming pool toys
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, German

Location

Joseph-von-Goerres-Str. 21, 52068 Aachen, North Rhine-Westphalia Germany
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Dusseldorf Airport
45.1 mi
See all flights
Maastricht-Aachen Airport
17.2 mi
See all flights
651Reviews6Q+A23Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 172
  • 320
  • 113
  • 29
  • 17
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
scottishlassieTroon wrote a review Aug 2022
Troon91 contributions64 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
I stayed here, with my brothers, for 4 nights/5 days to meet up with 2 other brothers and family/friends.
We had an excellent stay, made even better by the service of Nina and Marcus who were very, very helpful, friendly and NOTHING was ever a bother, especially Nina.

They are an absolute assett to this hotel and I hope the hotel recognise this. Everything else within the hotel, including staff, accomodation and facilities were great. Nice (small) pool outside, within walking distance of the town centre (20 mins approx)

Danke Mercure Europlatz
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
orcc60 wrote a review Feb 2020
Compiegne City, France32 contributions1 helpful vote
4.0 of 5 bubbles
Staff very welcoming, slightly ex-centered, the hotel is well placed to avoid the city center. The drawback is the lack of restaurants nearby. The hotel offers half board, option booking on the Accor website, which is very interesting. A bottle of water and a glass of wine are included, but the waiter wanted to charge me the drinks.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalja M wrote a review Sept 2020
The Hague, The Netherlands1,956 contribution6,132 helpful votes
+1
4.0 of 5 bubbles
Nice hotel with a hospitable, friendly staff.
New and comfy furniture in the lobby, good night rest was guaranteed due to a very comfortable mattresses and good pillows.
Parking space is available, but paid.
Breakfast is fab with fresh juice and all possible needed for a good start of the day, food elements.
The hotel is on a Walking distance (for those who like to walk - 4 km one way) from the city center.
Read more
Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cornelia Schulz, General Manager at Mercure Aachen Europaplatz
Responded 6 Oct 2020
hello 647nataljam, thank you for your review and your detailed comments. We are happy that we meet your expectations. best regards and see you next time in Aachen - Conny Schulz& Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JollyGriffin wrote a review Aug 2020
Chiang Mai, Thailand51 contributions7 helpful votes
4.0 of 5 bubbles
As you would expect from a chain hotel lots of good safety measures in place to manage Covid which staff ensured everyone was following. The rooms were comfy although one big duvet instead of two singles would have been nice!
In the bathroom there was a nice modern shower. Rooms were clean and functional.
Breakfast offered a great selection to cater to anyone’s requirement and they even had stuff ready for those with allergies!
Although I didn’t use the pool this area looked nice but a few too many wasps!
Overall a nice and comfy hotel
Only thing that could be improved was the lady on reception when we checked out. She seemed a little sad.
The lady however in the dining hall was fabulous!
Read more
Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cornelia Schulz, General Manager at Mercure Aachen Europaplatz
Responded 20 Aug 2020
Dear Jo G, thank you for your review and your comments about your stay. It´s always a pleasure for us to receipt such positive feedback. We are happy that you were satisfied with our services. All the best and perhaps welcome you again at Mercure Aachen Europaplatz. stay healthy #always#care kind regards Conny
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison C wrote a review Mar 2020
Lee-on-the-Solent, United Kingdom75 contributions24 helpful votes
3.0 of 5 bubbles
Very useful location with good parking to avoid the low emission zone in the centre of Aachen. Close to bus into centre €1.60 one way from Ludwig Forum. Hotel very hot, no way of turning heating down, the windows did open and we opened it wide! However, we had to request a quilt as only a single one was supplied, we also requested additional pillows. The second night the ingredients for non-alcoholic cocktails had run out!
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cornelia Schulz, General Manager at Mercure Aachen Europaplatz
Responded 17 Jun 2020
hello alisonc176, thank you for your feedback and the notes. Our climatisation is now turned on and the ingredients are filled completely. Sorry for the inconvenience, best regards C. Schulz
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim F wrote a review Dec 2023
Bangor, United Kingdom29 contributions37 helpful votes
1.0 of 5 bubbles
The hotel was not geared up for a coach party

1). Each time the driver had problems accessing the Carpark, non space for coach to manoeuvre
2). For meals we were herded into a room not suitable to seat a coach party, 48 of us were squashed in; it got very tight, noisy, hot and claustrophobic. On the 2nd morning my partner wasn’t feeling well, so we sat at a table in main restaurant; a waitress told us to move, as these seats were for paying guests only. We asked her what we were and she just told us to move. She was extremely rude.
3). After the evening meals we tried to move out to the seating area around bar and reception, but most were reserved. They allowed us to sit at table in main restaurant. None of this reserved seating was used by anyone all evening. On the second evening the seating was all reserved again; we asked at the bar if someone was actually going to use it that evening; to be told it was all reserved to give privacy to a couple each evening booked in for a romantic diner. One of our party sat at one of the reserved seating and a lady bar staff went over to the table, banged her fists on the table and said get up you can’t sit here. Again extremely rude. The bar manager explained the hotel policy to us, he was the only friendly staff.
4). The choice of food was limited and very bland, ran out most times.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deborah Joy G wrote a review Sept 2022
Harrogate, United Kingdom38 contributions15 helpful votes
5.0 of 5 bubbles
Excellent hotel for overnights and longer. Bedrooms new, clean and compact, perfect for a no frills great nights sleep. The breakfasts and a la carte are much more than we expected. The staff go out of their way to make you feel special and well looked after. I must pick out M. Fileti who looks after the bar and restaurant and their chef who does the most amazing beef a la mode for us, my husband ate it two nights running! We will be returning.
Read more
Date of stay: September 2022Trip type: Travelled with family
Room Tip: Large parking area. Modern open plan common parts. Excellent foid and breakfasts.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cornelia Schulz, General Manager at Mercure Aachen Europaplatz
Responded 19 Sept 2022
Dear deborahjoyg, thank you for your great feedback. I will tell my team about this and we hope to welcome you back soon in our house. Kind regards, Hampton by Hilton Aachen Tivoli.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bartosztom wrote a review Jul 2020
Lubon, Poland36 contributions28 helpful votes
4.0 of 5 bubbles
Very nice hotel with perfect location if you travel by car and you do not want drive in the city center. It takes about half an hour to get to historic sites of the city (by foot). The room was very nice, spacious and clean with big comfy bad. The breakfasts were just amazing and staff was excellent and very helpfull.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: July 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cornelia Schulz, General Manager at Mercure Aachen Europaplatz
Responded 22 Jul 2020
Dear Mr. Bartosztom, thank you for your kind feedback. We are glad that you were satisfied with our services. All the best and stay healthy. best regards from Aachen Conny Schulz
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndyB2105 wrote a review Feb 2020
Strasbourg, France73 contributions19 helpful votes
5.0 of 5 bubbles
A late arrival, but the lady at the reception gave a warm welcome! Everything was ready, we got our roomkeycard and were set.
The parking is a very big plus! Enough room park your car.
The room was clean, a very nice shower. We were here with our son, his bed was waiting for him.
When we’re back in the area, a hotel we’ll see again!
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Simone Fey, Gästeservice/Empfang at Mercure Aachen Europaplatz
Responded 23 Feb 2020
Thank you so very much for your positive feedback and we are so happy that you and your son enjoyed your stay at our hotel. We will forward it to the whole Team! Hope to see you soon again and best wishes! Simone Fey Guest Relation
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josephine L wrote a review Oct 2022
1 contribution
4.0 of 5 bubbles
Hotel is easy to find. Plenty of parking. You have to drive into the town center 5 mins away.

Hotel personell are always very friendly and helpful.

Unusual, but the second bedcover is in the cupboard.
Towels very nice and soap/shower fluid is very nice.
Aircondition and heating in rooms.
Read more
Date of stay: September 2022
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Lift to all floors, trolley available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cornelia Schulz, General Manager at Mercure Aachen Europaplatz
Responded 27 Oct 2022
Dear Joselohm52, thank you for your great feedback. We hope to welcome you back soon in our hotel. Stay healthy. Kind regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aachen, Germany
king for 24 hours is 10€. Best regards Simone Fey
Priwi asked a question Jun 2020
Zoetermeer, The Netherlands132 contributions25 helpful votes
Hello, because of our cycling holiday we must leave our car 7 days at your hotel. Do have a special price for us for the 7 days?Thanks for reply.
Answer from Louw N
Sneek, The Netherlands396 contributions127 helpful votes
Just before the entrance of the parking spare you can park free of charge near the houses.if you park there Ist the same risk. We did it several times . And safe your money. Have a Nice tour.
#KasiaPawel_travel asked a question Jun 2020
Amsterdam, The Netherlands314 contributions8 helpful votes
Do you gonna have open swimming pool on the weekend 19-21 June 2020 ?
Sabine V asked a question Jan 2017
Soest, Germany4 contributions2 helpful votes
Gibt es ein Frühstücksbuffet und was kostet das ?
Answer from Louw N
Sneek, The Netherlands396 contributions127 helpful votes
fruhstuck 19€ pro person
Nickwaddick wrote a tip Jun 2023
Brandon, United Kingdom279 contributions23 helpful votes
5.0 of 5 bubbles
"Pool was closed when we went in May. UK Blue Bade was acceptable for Disabled Parking. Supermarket about 15 mins walk away."
Read full review
Josephine L wrote a tip Oct 2022
1 contribution
4.0 of 5 bubbles
"Lift to all floors, trolley available."
Read full review
Deborah Joy G wrote a tip Sept 2022
Harrogate, United Kingdom38 contributions15 helpful votes
5.0 of 5 bubbles
"Large parking area. Modern open plan common parts. Excellent foid and breakfasts."
Read full review
Elie F wrote a tip Feb 2019
Luxembourg64 contributions19 helpful votes
5.0 of 5 bubbles
"our room 206 was close to the stair, very quiet, clean and modern, no concern at all"
Read full review
Teun Z wrote a tip Aug 2018
Utrecht, Utrecht, Netherlands17 contributions18 helpful votes
3.0 of 5 bubbles
"Higher floors have a better view"
Read full review
Not the right property for you?
There are more places to choose from in the Aachen area.
PRICE RANGE
£72 - £101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel aachen, accor aachen europaplatz
LOCATION
GermanyNorth Rhine-WestphaliaAachen
NUMBER OF ROOMS
119
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

MERCURE AACHEN EUROPAPLATZ - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Mercure Aachen Europaplatz
Which popular attractions are close to Mercure Aachen Europaplatz?
Nearby attractions include Ludwig Forum (0.3 miles), Kennedypark (0.7 miles), and Die Grabeskirche St. Josef (0.5 miles).
What are some of the property amenities at Mercure Aachen Europaplatz?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mercure Aachen Europaplatz?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Aachen Europaplatz?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Aachen Europaplatz?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mercure Aachen Europaplatz?
Conveniently located restaurants include Good morning Vietnam, La Pampa, and Emessa Restaurant.
Are there opportunities to exercise at Mercure Aachen Europaplatz?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Mercure Aachen Europaplatz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Aachen Europaplatz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Aachen Europaplatz offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Aachen Europaplatz?
The staff speaks multiple languages, including English and German.
All Aachen HotelsAachen Hotel DealsLast Minute Hotels in AachenHotels near Mercure Aachen Europaplatz
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire