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Ibis Aachen Marschiertor

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Ibis Aachen Marschiertor
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562 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Belgium
Reviewed 4 days ago NEW

We have stayed here before, but this visit just seemed a bit off. The room was rather chilly (bathroom, too), and there are no radiators or any kind of temperature control. Noisy space heaters are available from the reception...friendly staff member provided that. That said, we slept quite well. Room was quiet. Check-in was average. Breakfast still too expensive (11...

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Helpful?
Thank D S
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear D S, thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Concerning the heating, we would inform you that we have a central heating. There is no possibility to regulate the temperature...

Orlando, Florida
Reviewed 3 weeks ago

We had a very nice stay. Hotel was very comfortable. Room was a good size. The location was walking distance to the train station and historic Aachen. The front desk staff were extremely helpful. The only downside was that the heat was not working. The front desk brought up a heater which worked just fine. I would stay here again.

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Helpful?
Thank TravelinMindy
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear TravelinMindy, thank you very much for your great feedback and for your understanding regarding the heating. We hope to welcome you again upon your next stay in Aachen. We wish you a good start for the new year. Best regards, Your staff ibis Aachen Marschiertor

Chelmsford, United Kingdom
Reviewed 15 December 2016

Review collected in partnership with Accorhotels.com
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Thank Richard S
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Hornsea, United Kingdom
Reviewed 15 December 2016

Quite possibly the worse Ibis I have stayed at. The room was tiny although clean. Our room had a broken window and wouldn't seal properly, room was freezing and the noise was awful. Room was street facing one first floor right above the main door. Could hear all the traffic and conversations as if they were in the room with...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Columbo87
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear Columbo87, thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Wolverhampton
Reviewed 1 December 2016

We always enjoy our stay at this hotel, it is ideally situated for a visit to the city It is always lovely and clean with excellent service from the staff The breakfast is very well presented and of good quality

Review collected in partnership with Accorhotels.com
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Helpful?
Thank D F
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear D F, we thank you very much for your great feedback. We are very glad that you enjoyed your stay in our hotel. Looking forward to welcome you again soon. Best regards, Your staff ibis Aachen Marschiertor

Reviewed 23 November 2016 via mobile

Checked-in in this hotel for about 1 week.For a budget hotel it's good.Housekeeping staffs were nice.Wifi was strong.Room and toilet was clean.Staffs in the reception area?Well not all but I encountered a rude one.

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Thank Sally B
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear Sally B, thank you very much for your feedback. We are happy, that you enjoyed your stay in our hotel. We thank you for your note on which point we can improve our service to increase our quality. We hope, that we could welcome you again upon your next stay in Aachen. Best regards, Your staff ibis Aachen Marschiertor

Reviewed 30 October 2016 via mobile

I found that for my quick stay, the accommodation was comfortable, the other guests were friendly, saying hello to us, and the breakfast was modest. I would go there again! Any problems with the room and the staff were glad to help us out, but we had no problems.

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1Thank hijklmna
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear hijklmna, thank you very much for your great feedback. We are happy that you enjoyed your stay in our hotel. We hope that we could welcome you again upon your next stay in Aachen. Best regards, Your staff ibis Aachen Marschiertor

Reviewed 21 September 2016

I would stay at this Ibis again for one or two nights. The room was clean and comfortable. It lacked room tea/coffee making facilities and air conditioning. It needed the air conditioning when we stayed but our daughter in the next room didn't find this a problem and slept extremely well. The breakfast was comparable with others we had in...

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2Thank 25traceyt
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear 25traceyt, it is great to hear that you enjoyed Aachen and our hotel. We want to inform you, that the air conditioning is planned for the next renovation. We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

Windsor, Canada
Reviewed 20 September 2016

This Ibis exceeded my expectations. It is in a nice quiet environment. It is clean and the size of the rooms was better than other Ibis hotels I have been to. The staff were particularly nice and cordial. I had many questions every now and then and they were very attentive. May be the only drawback is that the free...

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1Thank TheGlacierist
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear TheGlacierist, we thank you very much for your positive feedback and your great comment about our staff. We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

Winchester, United Kingdom
Reviewed 6 August 2016 via mobile

Neither good nor bad, decent location for the centre and the train station. Good parking. Staff never particularly friendly though but this seems common at both Ibis hotels in Aachen (poor management perhaps???) 15 minute walk into town centre

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1Thank Lex_Av_Local
ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear Lex_Av_Local, we thank you for the detailed feedback and the time you invested. Please be assured that we take your suggestion regarding staff friendliness seriously and pay special attention to it. Hopefully we may welcome you again soon. Best regards, Your staff ibis Aachen Marschiertor

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ibis Aachen Marschiertor hotel is located in the city centre, 5 min from the railway station and 2 km from the Eurogress Convention Centre. Close to Stadttheater Aachen, it has 104 comfortable rooms, 58 of them non smoking, with direct telephone line and cable TV, private pay parking, 3 meeting rooms and a bar open 24 hours. Guests on a business trip will appreciate the WiFi broadband Internet acess. Golf course and tennis courts just 5 km from the hotel. ... more   less 

Additional Information about Ibis Aachen Marschiertor

Address: Friedland Strasse 6-8, 52064 Aachen, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Aachen
Price Range: £41 - £63 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Aachen Marschiertor 2*
Number of rooms: 104
Reservation Options:
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Also Known As:
Accor Aachen Marschiertor
Hotel Style:
#2 Best Value Hotel in Aachen
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Aachen Marschiertor staff and other travellers.
4 questions
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Guildford, United Kingdom
7 months ago
Walla Walla, Washington
over a year ago

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Questions? Get answers from Ibis Aachen Marschiertor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At the back maybe quieter.”
 of 5 bubbles 25traceyt, 21 Sep 2016 | Read review
“329 and 346 are the same, and both very nice and quiet.”
  • 329 is very good and quiet, facing backwards
  • Nice bathroom
  • 346
  • 346
  • The weird entrance to 346 O_o
 of 5 bubbles Nimrod-W, 23 Feb 2016 | Read review
“All Ibis hotel rooms are the same - basic”
 of 5 bubbles 1975Londoner, 2 Jul 2015 | Read review
“Rooms towards the inner yard are probably preferable.”
 of 5 bubbles GeorgEhlers, 27 May 2015 | Read review
“If possible try and obtain a room facing the parking”
 of 5 bubbles LucieBelgium, 26 Mar 2015 | Read review
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