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Mercure Hotel Aachen am Dom

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Traveller (184)
Room & Suite (89)
Dining (18)
Overview
  • Excellent19%
  • Very good55%
  • Average21%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (727)
Filter reviews
267 results
Traveller rating
48
149
52
11
7
Traveller type
Time of year
LanguageEnglish
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48
149
52
11
7
Show reviews that mention
All reviewschristmas marketcentral locationshops and cafesold towncoffee making facilitiesspiral staircaseexcellent locationmain streetparking areahotel is modernair conditioningbreakfast buffetwithin easy walking distancesmall barrooms are comfortablecar parknice breakfast
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1 - 5 of 267 reviews
Reviewed yesterday

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Review collected in partnership with Accorhotels.com
Reviewed 5 days ago

The location of this hotel is superb and the hotel staff is very friendly. A parking Garage is available about 5 minutes walk. As for the room, it was practical and of average size, but nothing fancy.

Thank mZoomout
Reviewed 3 weeks ago

The hotel looked beautiful and was nicely situated in the city of Aachen. There is however no hotel sanctioned parking, only a cooperation with a commercial parking, which was hard to find, even with instructions.The rooms weren't ready upon arrival and apparently you can skip...More

Review collected in partnership with Accorhotels.com
Thank yfg68wfg8
Response from Mercure_Aachen_Dom, Front Office Agent at Mercure Hotel Aachen am DomResponded 6 days ago

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 3 weeks ago

It’s a very good and modern accommodation. It’s super clean and the staff were very friendly. Room size was good. It had two single mattresses but I think a queen mattress would have been better. The only main issue with the room was that there...More

Review collected in partnership with Accorhotels.com
Thank mroohiathar
Response from Mercure_Aachen_Dom, Front Office Agent at Mercure Hotel Aachen am DomResponded 6 days ago

Dear Mroohiathar, Thank you for your friendly feedback. We appreciate vey much that you enjoyed your time. For the next time we can reserve a room with a queen mattress if you prefer that. It is also possible to arrange a fridge in your room...More

Reviewed 31 May 2018

The hotel was easy to find and parking was very close. Check-in was quick and efficient and we got a free upgrade - my room being on the corner of the building overlooking the square so an excellent view. The room was clean and tidy...More

Thank RMKisby
Response from Mercure_Aachen_Dom, Front Office Agent at Mercure Hotel Aachen am DomResponded 2 weeks ago

Dear Kisby, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Multilingual Staff
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Spa
Details
Price range
US$99 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Aachen
#8 Luxury Hotel in Aachen
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$99 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Aachen
#8 Luxury Hotel in Aachen
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (184)
Room & Suite (89)
Dining (18)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Inge R
30 January 2015|
AnswerShow all 3 answers
Response from Jan M | Property representative |
Good morning Inge, in the Mercure Aachen am Dom we only can offer beds with separated mattresses; but no real twin bedded rooms, sorry. rgrds Jan
1
Vote
Google Translation
Leith K
6 January 2015|
Answer
Response from Jan M | Property representative |
Dear Leith K., for hotel guests we offer parking space close to the hotel approx. 150 mtr far. It costs €12 per day (how low does it need on departure) rgrds Jan, manager
0
Votes
Google Translation
Room Tips
"I presume some rooms don't face the main street - i'd ask for these"
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"The side toward the Fußgangerzone MUST be quieter than that facing Peterstraße"
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"High rooms are best, preferably not facing the main street"
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"Rooms on the yard side are quieter but impossible to get even if you reserve or ask the personnel."
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