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Mercure Hotel Bonn Hardtberg

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#5 of 79 Hotels in Bonn
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Mercure Hotel Bonn Hardtberg
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750 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Level Contributor
14 reviews
8 hotel reviews
Reviewed 4 days ago NEW via mobile

I stayed here one night for business purposes and i can say that it was above average in terms of comfort but price was a bit high. Restaurant was not really a success in terms of service (had to grab the waiter after waiting 15-20mins) and they serve ceaser salad with normal cheese and turkey :(

Helpful?
Thank Geroko
h0676, General Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear Geroko, thanks a lot for your review and your feedback regarding restaurant services. We are sorry for the time you had to wait for the waiter and for the cheese on the salad for sure it should be Parmesan. We will check with our chef and F & B manager to avoid those weak points, thanks for mentioning. Have... More 

Saint-Gilles, Belgique
Level Contributor
7 reviews
4 hotel reviews
Reviewed 5 days ago NEW

This hotel is next to a highway, far from any places interesting to visit. However, it is a practical location for people with a car since Cologne, Bonn and other cities are reached quickly by Autobahn. Breakfast - no fresh juices, only concentrates. A small drink from an automat at the entrance costs almost 3 euros. Staff friendly, but receptionist... More 

Review collected in partnership with this hotel

Helpful?
Thank StefanMattias
h0676, Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear Mr. Mattias, thank you very much for your feedback. We are terrible sorry for the failure of the receptionist regarding the loyalty programme. Did the colleague at check out register your points? If not please send me an e-mail, so we can register the points. Sorry for any inconvenience. Best regards from Bonn Jo Dahmen jo.dahmen@grandcityhotels.com More 

Oosteend
1 review
Reviewed 1 week ago

Blood on the bed sheets, dirt on the lamps. The showerhead was broken. And The barservice was not friendly. The price for this room was much. The breakfast was Well good, A lot of chouce. The location was very nice.

Review collected in partnership with this hotel

Helpful?
Thank amberlV1579EK
h0676, General Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear amberlV1579EK, thanks a lot for your review, we are terrible sorry for the inconvenience during your stay, we will respond to you directly. Best regards from Bonn Jo Dahmen More 

Hasselt
1 review
Reviewed 1 week ago

He had a fantastic stay at this hotel. Friendly staff, very good breakfast, beautiful room. 1 litte remark, we missed a mini bar in the room :-) Good start point to go to the city We will come back next year to visit the xmasmarket

Review collected in partnership with this hotel

Helpful?
Thank r0bbenf
h0676, General Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear rübbenf, thanks so much for your review. We are glad to hear that you enjoyed your stay and vour visit to the x-mas market. We will be glad to welcome you next year. Have wonderful holiday season and all the best for 2017! Jo Dahmen More 

Berlin
Level Contributor
5 reviews
4 hotel reviews
Reviewed 2 weeks ago

I stayed in the hotel for a week while on a business trip in Bonn. The staff was excellent throughout the stay. Very friendly from the minute I arrived and accommodated any extra needs. Thank you very much! The room was small, but nice (even had a small sofa). The bed was comfortable with one big mattress (I hard find... More 

Helpful?
Thank askardziute
h0676, General Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear askardziute, thanks a lot for your review and feedback regarding our staff, we will foward the compliment to our staff. Have a wonderful holiday season and all the best for 2017. Best regards from Bonn Jo Dahmen More 

Zaventem
1 review
Reviewed 2 weeks ago

The hotel is in works and they didn't let it know before booking. Noisy wake up. This is not fair. The hotel is far from Bonn center. It was not what we expected an what we have payed for. Good pillow at least

Review collected in partnership with this hotel

Helpful?
Thank 986emiliet
h0676, General Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear 986miiet, thanks for your Feedback. We are sorry that we didn't meet your expectations and would like to apologize for any inconvenience. Can you probably send us a short E-Mail via which channel you made your Reservation to check the informations on the webside regarding distance. It would be great if you would mail it to jo.dahmen@grandcityhotels.com. Thanks a... More 

Antwerp, Belgium
1 review
Reviewed 2 weeks ago

The location of the hotel is not good, there are no good restaurants, bars, ... in the neighbourhood and you're not close to the center of Bonn. The room was not that clean and it was very cold inside the room. Breakfast was good.

Review collected in partnership with this hotel

Helpful?
Thank h492222
h0676, General Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear h49222, thanks a lot for your review. We are terrible sorry to hear that you didn't enjoy the area of Bonn. It would be helpful for us to know in which you stayed to check the heating system. We would be thankful if would send us a short E-Mail to jo.dahmen@grandcityhotels.com Best regards from Bonn Jo Dahmen More 

Mons
1 review
Reviewed 4 weeks ago

A perfect match between quality and price. Clean, out from the stressed downtown. lovely location. Breakfast very complete and rich. I will come back for sure. Ududufifofkfkfofjnibfjcjfjjdbdjdjdjdjdjd

Review collected in partnership with this hotel

Helpful?
Thank C6633YSrobertod
h0676, General Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear Srobertod, thank you so much for your guest review. We are glad you enjoyed your stay and will be pleased to welcome you soon. Best regards from Bonn Jo Dahmen More 

Grenoble, France
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 October 2016 via mobile

while the prices may lead you to believe you are overlooking the Grande Canal in Venice... remember, that's the industrial albeit majestical Rhine River.. and your shareholder is probably paying for the view of the magnificent Cologne in the distance

Helpful?
Thank Bill M
h0676, General Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear Mr. Bill M., thanks a lot for your review and your comments regarding the view. We all wish you a pleasant weekend. Best regards Jo Dahmen More 

St. Niklaas
1 review
Reviewed 4 October 2016

lovely breakfast with plenty of choice and fresh fruits, nice spacious modern room and bathroom, plenty of infobrochures, private hotelparkingarea, city maps available at front desk with friendly staff

Review collected in partnership with this hotel

Helpful?
Thank An D
h0676, General Manager at Mercure Hotel Bonn Hardtberg, responded to this review

Dear Guest, thank your very much for your review. We are happy that you enjoyed our breakfast and our services. We will be glad to welcome you back to our Mercure. All the best from Bonn! Jo Dahmen More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The 4-Star-Hotel Mercure Bonn Hardtberg is situated in quiet surroundings, with a view of Bonn and the Rhine Valley.Within the hotel, 142 contemporarily furnished rooms, 8 multifunctional meeting rooms, a restaurant serving regional dishes and a cosy bar. ... more   less 

Additional Information about Mercure Hotel Bonn Hardtberg

Address: Max-Habermann-Strasse 2, 53123 Bonn, North Rhine-Westphalia, Germany (Formerly Novotel Bonn Hardtberg)
Region: Germany > North Rhine-Westphalia > Bonn
Price Range: £51 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Bonn Hardtberg 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Accor Bonn Hardtberg
Hotel Style:
#2 Green Hotel in Bonn
#3 Best Value Hotel in Bonn
#4 Luxury Hotel in Bonn
#8 Business Hotel in Bonn
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Bonn Hardtberg staff and other travellers.
2 questions
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Questions? Get answers from Mercure Hotel Bonn Hardtberg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are larger”
 of 5 bubbles KDD3362, 29 Sep 2016 | Read review
“As high as possible”
 of 5 bubbles Daniel19721972, 13 Aug 2016 | Read review
“The WIFI was very good”
 of 5 bubbles jsolerp, 15 Dec 2015 | Read review
“Rooms on the South side are quieter”
 of 5 bubbles Sadcamel, 15 Jun 2015 | Read review
“Find out if a tour is coming the nights you're staying in this hotel.”
 of 5 bubbles perseus7401, 7 Jun 2015 | Read review
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