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Central Hotel am Dom

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Central Hotel am Dom
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270 Reviews from our TripAdvisor Community

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Showing 124: English reviews
1 review
Reviewed 4 days ago NEW via mobile

We have just checked into our room and I am disgusted. Does not look anything like the pictures, its absolutely tiny, hairs all over our sheets and the room STINKS of cabbage. We are here for three nights as well. Disgusted we have paid near on £100 a night for this hotel and to make it worse the man on... More 

Helpful?
Thank Jourdan T
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

Northampton, United Kingdom
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

The location iof this hotel is very good being just a few minutes walk from the train station, the cathedral and only slightly longer to the old town. The hotel is clean and has a good if somewhat uninspiring, breakfast selection and does a range of pizzas in the evenings. The staff on reception are helpful and there is a... More 

Helpful?
Thank Tim H
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

Swieqi, Malta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Location is very central. The hotel is run down, old and everything is broken, heating, hair drying all broken! No English stations on TV. We had to beg house keeping to clean our room. Complaints were always ignored, also worst breakfast I ever experianced. Huge let down!

Helpful?
Thank MiguelGatt
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

Travellers are raving about these Cologne hotels

Michigan Center, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016 via mobile

All the positives: clean, quiet, and a good breakfast. However, some things need updating, and the wireless is non existent. The room was paid for ahead of time, but they collect local taxes upon arrival.

Helpful?
Thank Jodi P
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you very much for your kind review and your constructive hints. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

Manchester, England, United Kingdom
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 October 2016

We were in Cologne for 5 days and this started to feel like home after 2. The reception staff were there all hours of the day to give or take the key. Breakfast was 6.30am-10.30am so no need to rush out or pleantly of time to fill up before work. Large choice of cold meats and cheese as well as... More 

Helpful?
Thank Clare N
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

Level Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 15 September 2016 via mobile

This is a very small and reasonably cheap hotel. The staff were very nice and helpful, especially Rosie and Frank Schetter. Breakfast was fine but the boiled eggs were a bit stinky. The best thing about it is the location. 🖒🖒🖒

Helpful?
1 Thank Timur S
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

A TripAdvisor Member
Reviewed 14 September 2016 via mobile

Seriously what a joke. Nobody answers the phone at the front desk. Ever. No AC. Rooms are dated and not that clean. Halls are disgustingly dirty. Wifi is nonexistent. Would never recommend staying here. I'm checking out early for sure.

Helpful?
Thank A TripAdvisor Member
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

Dudley, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2016 via mobile

Stayed here for 2 nights with my partner en route to Berlin. We had never been to Cologne and wanted a hotel close to the train station. In terms of it's proximity to Köln Hbf and the cathedral this is great. Otherwise, not so much. The hotel is above a shop which is open till 1am. Expect a lot of... More 

Helpful?
Thank Stef A
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

London, United Kingdom
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 August 2016

First, the positive. I was able to check in early and leave my suitcase in my room even though it had not been cleaned. The maid was none too pleased about that though. But the room was small, the bed would not accommodate anyone over 5'10. The bed was soft. The built-in bed and desk were reminiscent of 1960s -... More 

Helpful?
Thank Ferrelled
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

Edinburgh, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2016

The location of the hotel is very central and it's only real positive point. The bed wasn't comfortable, The wifi was terrible. The fridge didn't work. There was no air conditioning in the room. The breakfast was very basic and I would not have paid for it, if it had not been included in the price. A positive side to... More 

Helpful?
1 Thank Louise C
Centro H, Leiter Gästebetreuung at Central Hotel am Dom, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Central Hotel am Dom

Address: An den Dominikanern 3 | corner of Marzellenstrasse, 50668 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne
Price Range: £49 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Central Hotel am Dom 3*
Number of rooms: 78
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Also Known As:
Central Hotel Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Central Hotel am Dom staff and other travellers.
2 questions
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Meopham, United Kingdom
West Paterson nj
3 months ago

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Questions? Get answers from Central Hotel am Dom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one at the back away from the street”
 of 5 bubbles TimH769, 24 Nov 2016 | Read review
“Room in the corner with an open window more comfortable”
 of 5 bubbles fegee81, 19 Aug 2016 | Read review
“Be careful”
 of 5 bubbles , 27 Jul 2016 | Read review
“Room was just off main staircase, so heard everyone coming upstairs past the room, sleepless night.”
 of 5 bubbles AirlineTCX, 28 Apr 2016 | Read review
“Rooms at the backside are very quiet, although not much of a view”
 of 5 bubbles MartinF229, 17 Apr 2016 | Read review
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