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Pullman Cologne

Traveller (736)
Room & Suite (400)
Dining (69)
Certificate of Excellence
Overview
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Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia Germany See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Offers from Pullman Cologne
Special Offer:CHEAPEST ONLINE RATES!
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,014)
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853 results
Traveller rating
417
350
66
19
1
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417
350
66
19
1
Show reviews that mention
All reviews glass elevator great hotel rooftop bar minute walk deluxe room top floor sauna and steam room rain shower nespresso machine comfortable bed corner room shopping area quality hotel hotel bar business trip within easy walking distance quiet area
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1 - 5 of 853 reviews
Reviewed 6 days ago

This hotel is in a great position for the Christmas Markets. We visited 5 on foot. That is how convenient it is. Easy walk to the pedestrian walkways, restaurants and train station. The hotel does get busy at Christmas Market time, so book ahead.

Review collected in partnership with Accorhotels.com
Date of stay: December 2018
Thank Q4961EHpaulm
Response from Sonja P, Training & Quality Manager at Pullman CologneResponded 3 days ago

Dear Q4961EHpaulm, thank you for choosing our hotel for your christmas market visit in Cologne. We are proud to receive your 5 points and your compliments and look forward to welcoming you back hopefully in december. Best regards Sonja Pohl Training & Quality Manager

Hotel's Favourite
Reviewed 10 December 2018 via mobile

We stayed here for 3 nights and perfect for our Christmas markets break. Staff were friendly and efficient and room comfortable And all we needed. Lovely fluffy towels, comfy bed and robes and the only negative was the room temperature was unbearably hot. I raised...More

Date of stay: December 2018
Thank katie26
Response from Sonja P, Training & Quality Manager at Pullman CologneResponded 12 December 2018

Dear katie26, thank you for choosing our hotel for your christmas market break in Cologne. We are happy to receive your 5 points and your compliments, but we want also apologize for the inconveninece due to the heat in the room. Our engineering deparment has...More

Reviewed 2 weeks ago via mobile

Breakfast was ok. Great that they had raw honey! Good coffee and tea too. A large variety of products but lack of choose of fruits. The rooms are clean and the beds are comfortable. The standard pillows were not my thing. I asked for another...More

Date of stay: December 2018
Thank 582michaelj
Response from Sonja P, Training & Quality Manager at Pullman CologneResponded 2 weeks ago

Dear 582michaelj, thank you for your stay with us and for your compliments regarding our staff. We appreciate it very much and are happy to read that you had a good stay in general. Thank you also for your comments concerning the shower and the...More

Reviewed 3 weeks ago

1. The hotel itself is pretty basic and it seems old and tired so don't expect anything fancy despite the star ratings. 2. Encountered staff rudeness and incompetence in several occasions. One example, they forgot to get our credit card info during check-in: as a...More

Date of stay: December 2018
Thank Destination583565
Response from Sonja P, Training & Quality Manager at Pullman CologneResponded 2 weeks ago

Dear Destination583565, thank you for reviewing your stay ith us on Tripadvsior. I am sorry that your visit us did not meet your expectations and that you had a feeling of rude and incompetent staff. I can understand that the situation of paying the breakfast...More

Reviewed 3 weeks ago

For our anniversary, me and my gf went here for 1 night in the weekend. The front desk staff was friendly and welcoming. The only caption i want to put here is the fact that people (in whole germany) are quite cold in communicating. Also...More

Date of stay: December 2018
Thank sjorsp723
Response from Sonja P, Training & Quality Manager at Pullman CologneResponded 2 weeks ago

Dear Sjors P, thank you for choosing the Pullman for your anniversary stay in Cologne and for reviewing your experience on Tripadvisor. We appreciate your compliments regarding the breakfast very much, but are also sorry that the room wasn´t cleaned in a perfect manner by...More

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About
Description
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive More location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair access
Pool
Beachfront
Breakfast included
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
275
Price range
US$111 - US$439 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Kongress Hotel Köln
Also Known As
Pullman Cologne Hotel Cologne
,
Accor Cologne
Location
Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
275
Price range
US$111 - US$439 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Kongress Hotel Köln
Also Known As
Pullman Cologne Hotel Cologne
,
Accor Cologne
Location
Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Photos
Traveller (736)
Room & Suite (400)
Dining (69)
Pool & Beach (1)
Amenities (27)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
shottsj
13 December 2018|
Answer
Response from Kenneth A | Reviewed this property |
I'm sorry I don't know because we flew to Koln. But it is a lovely hotel
0
Votes
Lesley B
29 November 2018|
AnswerShow all 4 answers
Response from E-Edvards | Reviewed this property |
Hi, We just took a taxi. Was not sonexpensive
0
Votes
briandouglass_9
8 May 2018|
AnswerShow all 7 answers
Response from Dragonfly411 | Reviewed this property |
Breakfast is superb. No photos but no brainer. Good restaurants are 10min walk
1
Vote
Room Tips
"Higher floors have a nice view of the City, either facing the Dom or the city itself."
jos_s623
12 Dec 2018
Read review
"Deluxe Double Room"
khoein
27 Oct 2018
Read review
"Ask for a room facing the cathedral"
123ahlama
11 Oct 2018
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"Book from official website, bit higher price but better and more chance for upgrade"
Worldtravel-Derek
2 Oct 2018
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