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Excelsior Hotel Ernst

Traveller (853)
Room & Suite (369)
Dining (82)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Charming
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
146Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
1,417Reviews
984Photos
12Q+A
100Room tips
Traveller rating
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  • 18
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Popular mentions
We only stayed for one night passing through on our way to Paris celebrating our 25th anniversary. The Grand Superior room we stayed in was absolutely beautiful. The bed, pillows, amenities and drinks were incredible. A choice of coffee, tea, and other beverages was delightful
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Stayed here for a couple of nights. Brilliant location beside all tourist spots. Staff are formal but friendly. Room was excellent. Bar lacks atmosphere a little but food is good if on the expensive side.
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Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel Ernst
Responded 2 days ago
Dear kilmacanogue, Thank you very much for staying at the Excelsior Hotel Ernst and for sharing your feedback with us. Your comment is a wonderful motivation for the entire team. We always strive to create individual moments for our guests and are delighted that you had such a pleasant stay with us. Your feedback is most encouraging in our quest for quality and highest standards of service. Please be assured that we will take a note regarding the Piano Bar and share it with our executive team. We do look forward to welcome you again in the not too distant future. Kind regards, Henning Matthiesen Managing Director
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Excellent old hotel right across the street from the Cologne Cathedral and pedestrian shopping zone. Close to Christmas market, the Rhein river and many other sights of interest. A little pricey, but well worth it for the size and quality of the rooms. We had a rate with
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Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel Ernst
Responded 1 week ago
Dear Rich G, thank you very much for choosing the Excelsior Hotel Ernst and for reviewing us here on tripadvisor. Furthermore, we would like to thank you for your comments about our wonderful staff. It is always a pleasure to read and share such great feedback. We appreciate your comments and are delighted that you had an enjoyable stay with us. On behalf of the entire team at the Excelsior Hotel Ernst, we enjoyed having you with us and we look forward to welcoming you back on many more occasions. Kind regards, Henning Matthiesen Managing Director
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We found the Excelsior Hotel Ernst quite easily after getting off the train from Brussels. It is an exceptionally beautiful old hotel, staff were lovely and the breakfast sumptuous. I could have stayed much longer than one night but alas we were transferred very efficiently to
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Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel Ernst
Responded 2 weeks ago
Dear RSno88, first of all we would like to thank you for visiting the Excelsior Hotel Ernst and hope you had a safe journey back home. Your kind review is exactly the type of experience we strive to create for each guest and we are delighted to hear that we were able to create lasting memory for you. We certainly have shared your comment with the whole team right away. We hope to welcome you back in our hotel soon. Kind regards, Henning Matthiesen Managing Director
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+1
100% without a doubt the best hotel in Cologne. Located next to the beautiful Cologne Cathedral. With the main train station less than 10 away. The hotel is old school elegant and sophisticated. The staff is superb. They are kind, eloquent, helpful and a true example of what
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Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel Ernst
Responded 2 weeks ago
Dear DebMac_10, thank you very much for staying at the Excelsior Hotel Ernst. We appreciate your comments and are delighted that you had an enjoyable stay with us. Rest assured that we have shared your lovely review with the entire team. What a wonderful motivation to all of us. We do look forward to welcoming you back on many more occasions. Kind regards, Henning Matthiesen Managing Director
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All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
View from sitting room into bedroom
View from 5th floor room (interior room) window of courtyard
Superior Zimmer
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We are touring in a car. Are there suggestions for parking?
Valet parking! No problem!
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May I know what is the cost for the valet service
Need to contact them, we came by train
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Yes
1 vote
Dear LennaLam, thank you very much for your kind request. First of all we are delighted to learn of your interest in our hotel. You can reserve a room online at our website or by telephone. (+49 221 270 1). Please do not hesitate to contact us for any further information. We would be glad to welcome you in may! Best wishes from Cologne. Your Excelsior Hotel Ernst-Team
0 votes
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To my knowledge this is a public garage (underground) . It is probably as secure as any public garage is in a German city. Please contact the hotel for further details.
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123
"The hotel is right next to the train station and we were on the station side, but never heard a train. Great soundproofing."
"ask for exterior room for views, interior for quiet"
"Go for the suite"
"We had a quiet room in the back, which still had a view of the cathedral spire."
"Ask for the ones with a view of the Cathedral, we got one and it was Whooooaaa."
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PRICE RANGE
US$193 - US$1,128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
excelsior hotel cologne
LOCATION
GermanyNorth Rhine-WestphaliaCologneAltstadt-Nord
NUMBER OF ROOMS
137
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