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Excelsior Hotel Ernst

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Traveller (776)
Room & Suite (365)
Dining (81)
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Overview
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
5 Star Hotel
All hotel details
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Reviews (1,333)
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738 results
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548
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18
8
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548
131
33
18
8
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All reviewshanse stubeleading hotels of the worldpiano bartrain stationthe free mini barbeautiful hotelturn down servicecologne cathedraljunior suitefive star hotelan upgradecathedral viewrooms are spaciousthe location is perfectin decemberchristmas marketbreakfast buffet is
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1 - 5 of 738 reviews
Reviewed 1 week ago via mobile

Excelsior Hotel Ernst is an exquisite property that far exceeded our expectations. High class in every way, we enjoyed every moment of our stay here. Reception was so accommodating and helpful, and our room was spacious and luxurious. Thank you for a wonderful stay!More

Thank cmp252
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 1 week ago

Dear cmp252 thank you very much for visiting the Excelsior Hotel Ernst. With great pleasure have we shared your feedback with the entire team. We are very pleased to read that you felt comfortable and welcome any time and that our staff managed to amaze...More

Reviewed 1 week ago

Excelsior comes from the latin word excelsus which is where we get words like excel and excellent. Our stay at the Excelsior Hotel truly was an exceptional experience that excelled above the rest. From the moment we arrived we were offered help with our bags,...More

Thank mattyboo2
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 1 week ago

Dear mattyboo2, thank you for choosing the Excelsior Hotel Ernst during your recent visit to Cologne. We appreciate that you have taken the time to share your comments here on TripAdvisor. We are very happy that you enjoyed your stay with us. How wonderful to...More

Reviewed 2 weeks ago

I spent 2 nights here this weekend, the location is just THE BEST! Across the road from the Cathedral, a few minutes’ walk from the Rhine River and all the tourist spots. The property is beautiful, luxurious and everything you would expect from a Leading...More

1  Thank Ryan O
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 2 weeks ago

Dear Ryan O, First of all I would like to thank you for your visit of the Excelsior Hotel Ernst and hope you had a safe journey back home. I am delighted to read that you enjoyed your room and our service that much. We...More

Reviewed 4 weeks ago via mobile

The Excelsior Hotel Ernst is a beautiful hotel ideally situated next to Kölner Dom. It’s in a beautiful grand old building matching the architecture in the area. Convenient parking is available at the Dom parking garage. We were well received by Reception who were professional...More

Thank Mara M
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 4 weeks ago

Dear Mara M, thank you very much for staying at the Excelsior Hotel Ernst during your last trip to Cologne. We are very pleased that you have taken the time to share your experience in such detail here on tripadvisor. We always strive to create...More

Reviewed 16 April 2018 via mobile

This hotel is just lovely. We got one of the just renovated rooms, which was truly spectacular. An amazing shower, beautiful design, and all kinds of nice touches. When I booked online, I didn’t get the breakfast option, because it seemed to expensive. That was...More

1  Thank newprospect
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 4 weeks ago

Dear newprospect, Thank you for taking the time to share your experience following your recent visit. We are delighted to read that you enjoyed our breakfast and our latest renovated room category, indeed these are wonderful rooms to stay in. Rest assured that we have...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Dry Cleaning
Conference Facilities
Babysitting
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$221 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cologne
#2 Romantic Hotel in Cologne
#2 Family Hotel in Cologne
#3 Business Hotel in Cologne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$221 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cologne
#2 Romantic Hotel in Cologne
#2 Family Hotel in Cologne
#3 Business Hotel in Cologne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (776)
Room & Suite (365)
Dining (81)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
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Liang Chuan W
8 May 2018|
AnswerShow all 2 answers
Response from Dachshund2010 | Reviewed this property |
Need to contact them, we came by train
0
Votes
Ed-Scotia
2 June 2017|
Answer
Response from tuner1950 | Reviewed this property |
Yes
1
Vote
LennaLam
28 February 2017|
AnswerShow all 3 answers
Response from excelsiorhotelernst | Property representative |
Dear LennaLam, thank you very much for your kind request. First of all we are delighted to learn of your interest in our hotel. You can reserve a room online at our website or by telephone. (+49 221 270 1). Please do... More
0
Votes
Google Translation
Room Tips
"King Deluxe Room was spacious and comfortable."
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"I would try and get a room with rooms of the Cathedral."
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"new Hansewing rooms"
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"another hotel"
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